buying was easy - what the next steps are are completely unclear, do i download your app, how do i get support, where to from now? yet immediatly after after getting your payment im asked to fill in a... See more
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Review summary
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As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
Company replied
The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
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3.8
Great
543 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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As Advertised Deep Sleep Increase
As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with staying asleep due to a recently torn rotator cuff and just recovering from another bout of COVID!
March 24, 2026
Unprompted review
Reply from Innerflo
Hello Peter,
Thank you for sharing your experience! We’re thrilled to hear that InnerFlo has helped increase both your deep sleep and overall rest, even while recovering from injury and illness. It’s wonderful to know our personalized audio sessions are making a positive difference for you. 🙏
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Sarah,
Thank you for sharing your feedback! We’re happy to hear that! We hope you enjoy your personalized audio sessions! 🩵
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Sharon,
Thank you for your feedback! We're really glad to hear everything went smoothly. 💙
Best regards,
InnerFlo Team
it is easy to buy
March 24, 2026
Unprompted review
Reply from Innerflo
Hello Jose,
Thank you for sharing your feedback! We’re glad to hear that you found purchasing InnerFlo easy and straightforward. We hope you enjoy exploring your personalized audio sessions. 💙
Best regards,
InnerFlo Team
Reply from Innerflo
Hello there,
Thank you for your feedback! We're really glad to hear everything went smoothly. 🙌
Best regards,
InnerFlo Team
just ready to try anything
just ready to try anything. It was a bit confusing on what I bought but I will give it a try.
March 23, 2026
Unprompted review
Reply from Innerflo
Hello Judie,
Thank you for sharing your feedback! We understand that starting something new can feel a bit confusing, but we’re confident you’ll enjoy exploring your personalized InnerFlo plan. Give it a try, and we hope it brings the relaxation and focus you’re looking for. 😊
Best regards,
InnerFlo Team
I need a trasator to Spanish
I'm sorry, bot i don't speack english. Please translate all text
March 23, 2026
Unprompted review
Reply from Innerflo
Hello David,
Thank you for your feedback! You can change the language both on the website and inside the app settings. Spanish is available (LATAM Spanish). If you need help finding or switching the language, feel free to let us know. 🙏
Best regards,
InnerFlo Team
Sleep at last
Hit the back button which caused an extra charge but that was refunded within an hour of me emailing customer service. Following the plan and so far in the last 4 days I have slept better than I have slept in the last 20 years.
March 21, 2026
Unprompted review
Reply from Innerflo
Hello Claire,
Thank you for sharing your feedback! We’re so glad our team was able to resolve the charge quickly and that you’re already seeing improvements in your sleep. It’s wonderful to hear that following your personalized plan is making such a positive difference. 💙
Best regards,
InnerFlo Team
Good beats but is pretty much a scam.
I enjoyed the beats and I used them quite a bit, BUT just like basically all other apps now, it's very unclear upon checkout (unless you read pages of T's & C's) that what you're actually signing up to is a subscription, at least on the 3 month plan anyway. I can't comment on the monthly charge.
It absolutely did not make it clear upon checkout that I would be charged again after 3 months. They even offe lr the chakra clearing 'lifetime' package for a discounted rate at checkout. I set calender reminders to cancel subscriptions before the recharge date if I ever do sign up for one. I didn't do that with innerflo because I was NOT aware it was a subscription.
The only way I found out it was a subscription was when $110 AUD came out of my account. I contacted support as soon as I saw the charge, which would have been the same day or day after it renewed, and deleted the app. Of course no refund was given.
Any app that doesn't make it clear you're on a subscription, or that doesn't send a reminder email before subscriptions renew is providing very poor customer service, and to be honest creating more stress to people, in this instance anyway, who are using the app to reduce stress!
March 12, 2026
Unprompted review
Reply from Innerflo
Hello Stephanie,
We’re very sorry to hear about your experience and completely understand how this situation could feel stressful, especially when using InnerFlo to reduce stress.
All information regarding charges, subscriptions, renewals, and cancellations is clearly presented during checkout in our Terms & Conditions and in our Help Center: https://help.innerflo.me . We strive to make every detail transparent so users understand exactly what they are signing up for.
Subscriptions auto-renew at the end of each billing cycle to ensure uninterrupted access to your personalized audio plan. You can cancel anytime before the renewal date to prevent further charges. You can also manage your subscription, including changing your plan, updating payment methods, or cancelling, by logging in with your account credentials. This gives you full control over your billing and access.
Refunds are processed according to our policy, and each request is reviewed on a case-by-case basis. We take every concern seriously and would like to review your situation personally to ensure it’s handled correctly. Please reach out to us at support@innerflo.me, and our team will guide you step-by-step to resolve this issue.
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Edna,
Thank you for sharing your experience! We’re thrilled to hear that InnerFlo helped you fall asleep so quickly. Our personalized audio plans are designed to guide your brain into deep relaxation and rest. 😊
Best regards,
InnerFlo Team
Amazing!
I tried for the first time and I felt very fresh and energized when I woke up.
Amazing!
March 21, 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for your feedback! We’re happy to hear that you’re enjoying InnerFlo. If you have any questions or need assistance, don’t hesitate to contact us. 😊
Best regards,
InnerFlo Team
One password with symbols
One password with symbols, 10 characters wasn't accepted and led to an 505 error. I pasted it from a password generator.
The I wrote an old password I remembered. It worked. I will change it to a more complex one in the app.
March 21, 2026
Unprompted review
Reply from Innerflo
Hello Renáta,
Thank you for sharing your experience. We’re glad to hear you were able to log in successfully with your previous password.
We recommend updating to a strong, secure password directly in the app to keep your account safe. If you encounter any further issues, our support team is happy to help at support@innerflo.me. 🙏
Best regards,
InnerFlo Team
I’m stressed about upcoming surgery
I’m stressed about upcoming surgery. Been stressed all day. Feel more relaxed after listening.
March 20, 2026
Unprompted review
Reply from Innerflo
Hello Linda,
Thank you for sharing your thoughts! We’re so happy to hear that! If you have any questions or need assistance, we are always here! 💙
Best regards,
InnerFlo Team
BEWARE Innerflo Subscription hidden when paying one off payment
I signed up for a one off payment for 1 month. There was no clear sign of a recurring fee as if there had been I would never had signed up. After a month I saw a double payment going out. I contacted and complained. They showed in a return email that I had signed up for recurring. I never saw this statement and it must have been hidden in some way . They just said sorry but we don't do a refund but your subscription is now cancelled. I thought the fee was a one off. I can accept the first payment which I thought was an annual fee but the extra £31 is a disgrace. I am so angry at them. There should be internet protocols to stop these scams.
March 20, 2026
Unprompted review
Reply from Innerflo
Hi there,
Thank you for sharing your experience, and we're really sorry to hear about the confusion and frustration this caused.
We want to clarify that our service is offered as a subscription, and this is clearly stated during the checkout process, as well as in the confirmation email sent immediately after registration. The confirmation email includes full details about the recurring nature of the plan so everything can be reviewed at any time.
We also offer different subscription plans, and before completing the purchase, customers are required to agree to the terms, which clearly outline that the selected plan is a recurring subscription.
That said, your feedback is very important to us, and we are continuously working to make our communication even clearer and more transparent.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help.
Kind regards,
Support Team
Reply from Innerflo
Hello Brandi,
We appreciate your feedback! If you have any questions or need support, we’re always here to help. 🙌
Best regards,
RatePunk Team
The Customer Service was outstanding
The Customer Service was outstanding. They were professional, efficient and timely. My wife bought the app to ease some anxiety and promote sleep. Unfortunately, the situation that was causing said anxiety and lack of sleep overwhelmed her and she completely forgot about the porduct. So when it renewed and I asked her about the charge and she was couldn't remember and was worried about being scamed, I took what I could from the bank contacted Innerflo and within a day the charges were figured out.
They did not reverse the charges mind you and I don't believe my wife asked them to, but they were amazing.
March 16, 2026
Unprompted review
Reply from Innerflo
Hello Rob,
Thank you so much for sharing your experience! We’re delighted to hear that our customer service was able to assist you quickly and professionally.
We understand that life can get overwhelming, and we’re glad we could help clarify the situation and provide support. Your kind words mean a lot to our team! 💙
Best regards,
InnerFlo Team
I will know better when I use what I…
I will know better when I use what I signed up for, although I felt strongly inuced to keep spending more which I didn’t appreciate
March 19, 2026
Unprompted review
Reply from Innerflo
Hello Maya,
Thank you for sharing your thoughts. We’re glad you signed up and hope you enjoy using InnerFlo to support your focus, relaxation, or sleep. We also appreciate your feedback regarding additional offerings and will take it into account to ensure the experience feels helpful rather than overwhelming. 😊
Best regards,
InnerFlo Team
Many options at the same time and try…
Many options at the same time and try Ing to oversale
March 19, 2026
Unprompted review
Reply from Innerflo
Hello Oscar,
Thank you for your feedback. We’re sorry to hear that your experience felt overwhelming. InnerFlo offers a variety of categories and sessions so users can find what works best for their specific needs, but we understand that it can feel like a lot at first.
We’re always working to make navigation and selection as clear and simple as possible. If you’d like any guidance on getting started or choosing the right sessions, feel free to reach out to us at support@innerflo.me. 🙏
Best regards,
InnerFlo Team
Easy thx I haven’t tried it yet Where…
Easy thx I haven’t tried it yet Where do I find it on my phone or online?
March 19, 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for your interest in InnerFlo! You can access the app directly on your phone by downloading it from your device’s app store, or you can use it online through our website at https://innerflo.me. 🙏
Best regards,
InnerFlo Team
Nice product
Nice product well presented. Very good customer service.
March 17, 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying InnerFlo and that our customer service has met your expectations. 😊
Best regards,
InnerFlo Team
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