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Innerflo Reviews 423

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers had a great experience with this company. Customers are really happy with the product, finding it beneficial and effective for relaxation and sleep. Many appreciate the ease of the sign-up process, the simple payment, and the user-friendly nature of the app, highlighting its clear and straightforward setup. However, some customers also noted significant issues with subscriptions and payments. There are reports of billing discrepancies, difficulty canceling subscriptions, and unexpected renewals, with some feeling trapped in recurring payments. Additionally, a few people were dissatisfied with the initial sound quality or the number of extra offers presented during the purchasing process.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many consumers found the app easy to download, sign... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Product

Reviewers mention ambiguous feedback about the product. While some customers found the product extremely... See more

Payment

Reviewers express significant dissatisfaction with the payment process, noting unexpected charges. Many... See more

Application

Customers had ambiguous experiences with the app. While some reviewers found it useful, efficient, and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more

Company replied

Rated 4 out of 5 stars

The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more

Company replied

Rated 4 out of 5 stars

I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more

Company replied

Rated 4 out of 5 stars

Purchasing was fairly simple. I'll give it a try when I next have insomnia, but my first impression was very unfavourable: the sounds are most disagreeble.



Contact info

3.8

Great

TrustScore 4 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I am glad I hung in there with…

I am glad I hung in there with subscribing. There were issues , but customer service took care of them. The frequencies and practices, AWESOME!!!!. This a unique app. So many ways to lift me up. I find them, beautiful. I have recommended this to a friend, but I told her, subscribing is a litte challenging, but they took care of it.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription Scam

I thought I was just taking out a one off payment for one month, a month later I noticed another payment had been taken out of my account, I never got any notification to say they would be doing this, I never realised this was a subscription I was signing up to, make sure you check the small print before paying, just seems they want to empty your bank account hoping you won't notice!! I wouldn't mind so much if the program was helping me but to be honest it was totally ineffective, think twice before signing up to this rubbish!!!

February 26, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hi there,

We’re sorry to hear that you’re disappointed and appreciate you sharing your feedback.

We would like to clarify that the service is clearly presented as a subscription throughout the entire sign-up process. Customers are required to select a plan before proceeding, and the recurring nature of the subscription is stated on the plan selection page, within our FAQs, on the checkout page, and again in the confirmation email sent after purchase.

We strive to be transparent about how our service works and do not hide the subscription terms.

That said, we’re more than happy to review your account and help resolve this for you. Please contact our support team directly so we can look into the charges and assist further.

Kind regards,
Customer Support Team

Rated 4 out of 5 stars

I paused my night meditation and got a…

I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very low tech, can you help me use my InnerFlo program?

February 25, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hi there,

Thank you for your message, and we’re very sorry to hear you’re having trouble with the program. We understand how frustrating it can be when the screen freezes, especially when you’re just trying to enjoy your meditation.

Please email us directly at support@innerflo.me, and our team will take a closer look and guide you step by step to get everything working again.

You can also visit our Help Center at:
https://help.innerflo.me

There you’ll find simple instructions and answers to common issues.

We’re here to help and will do our best to resolve this for you as quickly and clearly as possible.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Pleasant

Pleasant, promising but too early for a definite statement

February 26, 2026
Unprompted review
Rated 4 out of 5 stars

I was quoted a single price

I was quoted a single price. Then more pop-ups. Each adding to the lower price i was initially comfortable with. As a result of this.they have offered me some concessions and so I felt the need to update my review.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great content!

Great content!! From my first experience till now I’ve experienced an improvement with my sleep problems
and a decreased duration & volume of feeling overwhelmed.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I am a student of the Silva method

I am a student of the Silva method for the last 30 years.. Your program offered me a chance to verify what I have learned about the way our brain works in different frequencies, other than 10 Hz in meditation.. It was a unique experience! A drastic reprogramming of my bipolar brain! I know enough about the chakras in our body to realize how your method unblocks them.. I am truly grateful to the neuroscientists that developed it.. Carry on the research for an improved application of this effective method.. Greetings and many thanks from the beautiful Greece..

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled immediately as i was unable…

I cancelled immediately as i was unable to get the app due to a dispute with Apple. I have NEVER received my $15.99 back as promised. Trying to email them does not help.
CROOKS

February 15, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hi there,

We’re sorry to hear about your experience and understand how frustrating this must feel.

To clarify, we do not process any purchases through Apple. All subscriptions and payments are made directly through our website. If you cancelled immediately, there will be a record of the cancellation in our system, along with the status of any refund.

If a refund was expected and you have not received it, we definitely want to look into this for you and clarify what has happened.

Please contact our support team directly with the email address used to sign up and any confirmation details you have. We will review your account promptly and provide a clear update on your payment.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Clear

Clear, easy instructions.
A little fuzzy at the Home page as I was expecting a little bit more introduction. And, I'm happy to experiment.

February 20, 2026
Unprompted review

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