Innerflo Reviews 404

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 354 reviews, reviewers had a great experience with this company. Customers found the sign-up process and app setup to be very easy and straightforward, appreciating the user-friendly interface and clear explanations. Many people reported positive effects from using the product, such as improved sleep and relaxation, with some highlighting the quality of the sounds and music. However, some customers expressed dissatisfaction with the subscription and payment processes. Several people reported issues with unexpected charges or difficulties in managing their subscriptions, even after attempting to cancel or delete their accounts. There were also mentions of difficulties in unsubscribing and general concerns about the company's billing practices.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to download, sign... See more

Subscription

People report negative experiences with subscription. Many customers express frustration over being charged... See more

Product

Consumers find the product to be ambiguous. Some reviewers praise the product, noting excellent quality... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report charges they did not recognize or... See more

Application

Reviewers mention ambiguous feedback about the app. While some found it useful, efficient, and easy to set... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more

Company replied

Rated 4 out of 5 stars

The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more

Company replied

Rated 4 out of 5 stars

I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Easy Shopping Experience

The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it kept going - wasn't happy about that.

April 25, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Diane,

Thank you for sharing your feedback! We’re glad to hear the download and sign-up process was smooth. We also appreciate your input regarding the upgrade flow and will take it into account as we work on improving clarity and user experience. 🙏

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Good surprise - great sound

High sound quality bi-neural beats tracks. The app is easy to navigate, user friendly. Great experience.

May 4, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Paula,

Thank you for sharing your feedback! We’re glad to hear you’re enjoying the sound quality and finding the app easy and intuitive to use. We appreciate you taking the time to share your experience. 💙

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Help with sleep

It sounds like what I need to help with my sleeping issues. Specific information about what I'll be getting, showed me about myself and my different problem areas

May 2, 2026
Unprompted review
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Reply from Innerflo

Hello Anne,

Thank you for sharing your feedback! We’re glad to hear the experience feels relevant to your needs and that you found the insights helpful in understanding your patterns and areas of focus. We hope it continues to support you on your journey toward better rest. If you ever need assistance, we’re here to help. 💙

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Excellent & kind service

It turns out I had repurchased InnerFlo in error. I got the kindest of emails from a lady called Connie who was so reassuring & helpful wrt sorting my situation out. It’s a shame but service like this is not the norm! I will be allocating time in my diary from now on to listen as I clearly need reminding. I’m sure it’s only because I’m so stressed out that this situation happened at all. I definitely need some InnerFlo! Thank you!

May 2, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Lauren,

Thank you for sharing your feedback! We’re really glad to hear our team was able to help resolve the situation and that you felt supported throughout the process. We appreciate your kind words and are happy that the communication felt reassuring and helpful. 😊

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

I am really glad because I can relax…

I am really glad because I can relax and sleep Better. Thank You.

May 1, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Laura,

Thank you for sharing your feedback! We’re really glad to hear you’re finding it easier to relax and sleep better. We appreciate you taking the time to let us know, and we are happy the experience is working well for you. If you ever need assistance, we’re here to help. 💙

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

I asked for clarification of my…

I asked for clarification of my subscription rate and frequency. The response was was quick and accurate.

April 27, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Matt,

Thank you for sharing your feedback! We’re glad to hear you received a quick and clear response regarding your subscription. We appreciate you taking the time to reach out and share your experience. If you ever need further assistance, our support team is always here to help. 🙏

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

I have used Innerflo for the last six…

I have used Innerflo for the last six months and am really enjoying it. I had initial issues when I first signed up which were resolved when I left a poor review, but since then, I can honestly say I rate Innerflo highly and find the product extremely beneficial.

April 29, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Angela,

Thank you for sharing your feedback! We’re glad to hear you’ve been enjoying InnerFlo over the past months and that your experience has improved. We appreciate you taking the time to share your thoughts and are happy to hear you find the product beneficial. 💙

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

James arrived on time for my install…

James arrived on time for my install and completely a quality job in less time that I was quoted. His work was quality and I'd use him again.

April 23, 2026
Unprompted review
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Reply from Innerflo

Hello there,

We appreciate your feedback! If you have any questions or need support, we’re always here to help. 🙌

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

The experience to on GLWJboarding was easy…

The experience to on boarding was easy and efficient! Didn’t care for all the additional options available after initial purchase!

April 27, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello George,

Thank you for sharing your feedback! We’re glad to hear the onboarding was smooth and efficient. We also appreciate your input regarding the additional options and will take it into account as we continue improving clarity and simplicity in the experience. 🙏

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Prompt action from Kate

Prompt action from Kate

April 20, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Anne,

Thank you for your kind feedback! We’re happy to hear our support team was able to assist you quickly. If you have any further questions or need assistance, feel free to reach out anytime. 😊

Best regards,
InnerFlo Team

Rated 1 out of 5 stars

Initially I loved it

Initially I loved it. Then, I started to get errors again, and again, and again. I contacted support and they made me reset my password, didn’t work. Delete and redownload app, didn’t work. I ended up cancelling as Candy crush is more reliable than an app people need in a time of need!

April 23, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Emily,

Thank you for sharing your feedback. We’re sorry to hear about the ongoing technical issues and understand how frustrating repeated errors can be, especially when support steps like password reset or reinstalling don’t resolve them.

We would like to take a closer look at your account and the specific errors you experienced so we can properly investigate and help resolve this. Please contact support@innerflo.me so our team can assist you again.

Best regards,
InnerFlo Team

Rated 4 out of 5 stars

I’m in desperate need of help

I’m in desperate need of help. This came across authentic

April 23, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Lorraine,

Thank you for sharing your experience! If you have any questions or need support along the way, don’t hesitate to reach out. 💙

Best regards,
InnerFlo Team

Rated 1 out of 5 stars

I cancelled my subscription

I cancelled my subscription, and low and behold I find a charge for a 3 year extension that I did not authorize, no cc update, nothing. Coincidence? I think not. Buyer beware

April 20, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Barry,

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the charge. Subscriptions and renewal terms are clearly presented during checkout, during the purchase flow, and are also outlined in our Terms & Conditions. Payments are only processed when a purchase is completed with valid payment details.

If a subscription is cancelled correctly before its renewal date, no further charges should occur. Charges after cancellation can sometimes happen if the cancellation was applied after a renewal had already been triggered or if a separate active subscription/add-on is linked to the same account.

We would like to review your account and the transaction in detail to understand exactly what happened. Please contact support@innerflo.me with your account information so our team can investigate this for you. You can also review our policies here: https://help.innerflo.me.

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Useful and efficient application

Useful and efficient application. Excellent quality sounds carefully selected and personaly customized. That helped achieve and feel the of calmness, clarity, good mood and quality sleep with good rest. It is necessary listening with headphones to achieve the effect.
The subscription renews automatically until you cancelled.
Support is fast, accurate and understanding.

April 20, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Nina,

Thank you for sharing your feedback! We’re glad to hear you’re enjoying the sound quality and the overall experience, and that it has been helpful in supporting calmness, clarity, and better rest. 💙

Best regards,
InnerFlo Team

Rated 3 out of 5 stars

Ease of use

Ease of use. My card was denied for the third upgrade, probably thought it was a scam, as funds are available. Can't find where to try again or add the upgrades manually.

April 20, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello there,

Thank you for sharing your feedback! We’re glad to hear you find the app easy to use. Regarding the payment issue, card declines can happen for several reasons beyond available funds - for example, your bank’s fraud prevention systems, restrictions on online or international payments, 3D Secure verification failures, or temporary authorization blocks after multiple attempts.

Please contact support@innerflo.me with your account email and any relevant payment details so our team can investigate this for you. You can also find more information here: https://help.innerflo.me.

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Review

I’m hoping this works for me. I’ve tried so many other things

April 19, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello there,

Thank you for sharing your feedback! We’re glad you’re giving InnerFlo a try and hope it supports you on your journey after trying other approaches. 🩵

Best regards,
InnerFlo Team

Rated 5 out of 5 stars

Hoping this helps my special needs son…

Hoping this helps my special needs son who has developed serious anxiety for some reason.

April 18, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Connie,

Thank you for sharing your feedback! We hope InnerFlo can provide a calming and supportive experience for your son. If you ever need assistance or guidance, please don’t hesitate to reach out. 🙏

Best regards,
InnerFlo Team

Rated 4 out of 5 stars

InnerFlow help to have a good sleep.

March 10, 2026
Unprompted review
Innerflo logo

Reply from Innerflo

Hello Jean,

Thank you for sharing your feedback! We’re glad to hear InnerFlo is supporting your sleep and helping you rest better. 😊

Best regards,
InnerFlo Team

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