As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
Company replied
Purchasing was fairly simple. I'll give it a try when I next have insomnia, but my first impression was very unfavourable: the sounds are most disagreeble.
3.8
Great
421 reviews
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
April 3, 2026
Unprompted review
Reply from Innerflo
Hello Matt,
Thank you for sharing your feedback! We’re glad to hear that your experience with InnerFlo was quick and easy. 🩵
Best regards,
InnerFlo Team
Excellent
I am very pleased with how quickly a situation I faced was resolved, the way Innerflo representatives communicated with me and the quality of the sounds in the purchased program.
April 3, 2026
Unprompted review
Reply from Innerflo
Hello Camelia,
Thank you for sharing your feedback! We’re glad to hear that your situation was resolved quickly, that our team communicated clearly, and that you’re enjoying the quality of the sounds in your program. 💙
Best regards,
InnerFlo Team
Dishonest and deceptive practices
Truly dishonest and deceptive practices. I have cancelled my month subscription and it shows as cancelled but they have been charging me every month since. Even changing the account to charge my card when I blocked the first account.
Be careful.
April 2, 2026
Unprompted review
Reply from Innerflo
Hello Céline,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding billing and cancellation. Subscriptions are set to auto-renew at the end of each billing cycle, and all information regarding pricing, renewals, and cancellation conditions is clearly presented during checkout and in our Terms & Conditions. If a subscription is cancelled correctly before the renewal date, no further charges should occur.
We would like to review your account in detail to understand what happened and ensure everything is handled correctly. Please contact support@innerflo.me with the email used for your purchase so our team can assist you further and investigate the charges. You can also find guidance in our Help Center: https://help.innerflo.me.
Best regards,
InnerFlo Team
Great customer support!
I had a problem with multiple extra charges on my order. The customer support staff was quick to respond to my report of the problem and handled it completely, as expected.
March 31, 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for sharing your feedback! We’re glad to hear that our support team was able to respond quickly and resolve the issue for you. We appreciate your trust and are happy we could assist. 😊
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Melisa,
Thank you for sharing your experience! If you have any questions or need support along the way, don’t hesitate to reach out. 💙
Best regards,
InnerFlo Team
Extra selling
I have 1 less star because of all the extra things you tried to sell me. It only made me think the one I bought won't be very good.
April 1, 2026
Unprompted review
Reply from Innerflo
Hello Cheryl,
Thank you for sharing your thoughts with us. We truly appreciate your feedback about the add-ons. We’ll make sure to share this with our team to improve the experience. 🙏
Best regards,
InnerFlo Team
Great service
Innerflo has great customer service. My questions were answered promptly and the agent was professional while still being friendly.
April 2, 2026
Unprompted review
Reply from Innerflo
Hello Donna
Thank you so much for your kind words! We’re happy to hear our support team has been helpful to you. Your feedback means a lot to us! 🩵
Best regards,
InnerFlo Team
Tried for the first time
Tried for the first time. I do use sleeping pills and don’t want to go through withdrawal until I am certain Innerflo will work for me without meds.
April 1, 2026
Unprompted review
Reply from Innerflo
Hello Kitty,
Thank you for sharing your feedback. We’re glad you’re giving InnerFlo a try and understand your approach as you explore alternatives at your own pace. We hope the sessions support your relaxation and sleep routine as you continue using the app. 🙌
Best regards,
InnerFlo Team
My first experience with Inner flow was…
My first experience with Inner flow was better than expected.
I look forward to a better experience tonight and the days to come
April 1, 2026
Unprompted review
Reply from Innerflo
Hello Ashmore,
Thank you for sharing your feedback! We’re glad to hear your first experience with InnerFlo exceeded your expectations, and we hope each session continues to support your relaxation and well-being. 🙌
Best regards,
InnerFlo Team
Goosebumps
The frequences are embedded in sounds that are, I think, my origin! They are calming down but on the same time they make goosebumps on my body because they are nice and fine. I like synthesized und piano sounds, they have great influences on me!
April 2, 2026
Unprompted review
Reply from Innerflo
Hello Thomas,
Thank you for sharing your feedback! We’re glad to hear that the sounds and frequencies resonate with you and provide a calming experience. 🩵
Best regards,
InnerFlo Team
Very simple to sign up
Very simple to sign up. Hoping very much that it helps me to fall asleep before 3 or 4 am. Sometimes i don’t sleep at all.
April 1, 2026
Unprompted review
Reply from Innerflo
Hello Jessica,
Thank you for sharing your feedback! We’re glad to hear that signing up was simple, and we truly hope InnerFlo helps you relax and improve your sleep over time. 🙌
Best regards,
InnerFlo Team
Really tiresome checkout process
endless extra selling product add-ons with no idea how it differed from the original purchase or why it wasn't included already. Almost ditched the whole buy.
April 1, 2026
Unprompted review
Reply from Innerflo
Hello Niina,
Thank you for sharing your feedback! We’re sorry to hear that the add-ons felt overwhelming and unclear during your experience. We appreciate your input and will take it into consideration as we continue improving how our offerings are presented to make the experience clearer and more straightforward.
If you have any questions or need assistance understanding your purchase, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.
Best regards,
InnerFlo Team
It is a pity you did not take a debit…
It is a pity you did not take a debit card that I initially will pay my first experience
March 29, 2026
Unprompted review
Reply from Innerflo
Hello Jose,
Thank you for sharing your feedback! We’re sorry for any inconvenience caused by the available payment methods and understand your concern. We appreciate your input and will take it into consideration as we continue improving the InnerFlo experience. 🙏
Best regards,
InnerFlo Team
I have been charged for a subscription…
I have been charged for a subscription which I did NOT authorise!
This is dreadful and so difficult to get hold of the company to cancel.
Inner Flo have contacted me since and subscription cancelled………thank you
March 30, 2026
Unprompted review
Reply from Innerflo
Hello Rhona,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the charge and the difficulty you experienced with cancellation. Please note that we cannot charge a customer without them completing the checkout process and providing their payment information. Subscriptions are set to auto-renew at the end of each billing cycle, and all information regarding pricing, renewals, and cancellation conditions is clearly presented during checkout and in our Terms & Conditions, with additional guidance available in our Help Center: https://help.innerflo.me.
If a subscription is cancelled correctly before the renewal date, no further charges should occur. We would like to take a closer look at your account and situation to better understand what happened and assist you accordingly. Please contact support@innerflo.me so our team can help resolve this for you.
Best regards,
InnerFlo Team
Buying the program was very easy
Buying the program was very easy. Just a lot of decisions on type and duration of programs.
March 28, 2026
Unprompted review
Reply from Innerflo
Hello Greg,
Thank you for sharing your feedback! We’re glad to hear you find InnerFlo interesting and hope you continue exploring the sessions. 😊
Best regards,
InnerFlo Team
Is very interesting
March 28, 2026
Unprompted review
Reply from Innerflo
Hello Jorge,
Thank you for your feedback! We’re happy to hear that you’re enjoying InnerFlo. If you have any questions or need assistance, don’t hesitate to contact us. 😊
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Kyrgyz,
Thank you for sharing your feedback. We’re sorry to hear that the response time did not meet your expectations. We always aim to reply as promptly as possible and appreciate your patience in this case. If you still need assistance or have any questions, please reach out to us at support@innerflo.me or visit our Help Center: https://help.innerflo.me. 🙏
Best regards,
InnerFlo Team
Communication & cancellation is horrible
The product itself is fine. Not sure if I found much benefit from it but the communication & cancellation process is cumbersome. I was charged two different charges after trying to get it cancelled prior to the deadline & was only offered a 25% credit back. After arguing back & forth they agreed to 50% of the charges but regardless, it’s predatory behavior in that people cannot easily find the cancellation terms or procedures. Over $100 for a 3 month subscription is what I was charged & they wouldn't refund it in full the day it hit the bank?Don't bother even trying it.
March 26, 2026
Unprompted review
Reply from Innerflo
Hello Keri,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding billing and the cancellation process. Subscription pricing, renewal terms, and cancellation conditions are clearly presented during checkout and in our Terms & Conditions, and additional guidance on managing or cancelling subscriptions is available in our Help Center: https://help.innerflo.me.
Refunds are processed according to our policy and reviewed on a case-by-case basis. We would like to take another look at your situation to better understand what happened and ensure everything was handled correctly. Please contact us at support@innerflo.me so our team can assist you further.
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Silvina,
Thank you for sharing your feedback! We’re glad to hear things are going well so far, and we hope InnerFlo continues to meet your expectations as you use it. 💙
Best regards,
InnerFlo Team
Great customer service with quick and…
Great customer service with quick and fast solutions keep up the great service love it
March 22, 2026
Unprompted review
Reply from Innerflo
Hello Lenzino,
Thank you for your kind feedback! We’re happy to hear you had a positive experience with our customer service. If you have any questions or need assistance in the future, feel free to reach out anytime! 💙
Best regards,
InnerFlo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.