As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
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Review summary
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The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
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Purchasing was fairly simple. I'll give it a try when I next have insomnia, but my first impression was very unfavourable: the sounds are most disagreeble.
3.8
Great
427 reviews
Replied to 84% of negative reviews
Typically replies within 1 week
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Is very interesting
March 28, 2026
Unprompted review
Reply from Innerflo
Hello Jorge,
Thank you for your feedback! We’re happy to hear that you’re enjoying InnerFlo. If you have any questions or need assistance, don’t hesitate to contact us. 😊
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Kyrgyz,
Thank you for sharing your feedback. We’re sorry to hear that the response time did not meet your expectations. We always aim to reply as promptly as possible and appreciate your patience in this case. If you still need assistance or have any questions, please reach out to us at support@innerflo.me or visit our Help Center: https://help.innerflo.me. 🙏
Best regards,
InnerFlo Team
Communication & cancellation is horrible
The product itself is fine. Not sure if I found much benefit from it but the communication & cancellation process is cumbersome. I was charged two different charges after trying to get it cancelled prior to the deadline & was only offered a 25% credit back. After arguing back & forth they agreed to 50% of the charges but regardless, it’s predatory behavior in that people cannot easily find the cancellation terms or procedures. Over $100 for a 3 month subscription is what I was charged & they wouldn't refund it in full the day it hit the bank?Don't bother even trying it.
March 26, 2026
Unprompted review
Reply from Innerflo
Hello Keri,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding billing and the cancellation process. Subscription pricing, renewal terms, and cancellation conditions are clearly presented during checkout and in our Terms & Conditions, and additional guidance on managing or cancelling subscriptions is available in our Help Center: https://help.innerflo.me.
Refunds are processed according to our policy and reviewed on a case-by-case basis. We would like to take another look at your situation to better understand what happened and ensure everything was handled correctly. Please contact us at support@innerflo.me so our team can assist you further.
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Silvina,
Thank you for sharing your feedback! We’re glad to hear things are going well so far, and we hope InnerFlo continues to meet your expectations as you use it. 💙
Best regards,
InnerFlo Team
Great customer service with quick and…
Great customer service with quick and fast solutions keep up the great service love it
March 22, 2026
Unprompted review
Reply from Innerflo
Hello Lenzino,
Thank you for your kind feedback! We’re happy to hear you had a positive experience with our customer service. If you have any questions or need assistance in the future, feel free to reach out anytime! 💙
Best regards,
InnerFlo Team
Easy to purchase
March 26, 2026
Unprompted review
Reply from Innerflo
Hello Irene,
Thank you for sharing your feedback! We’re glad to hear that you found the purchase process easy and straightforward. 😊
Best regards,
InnerFlo Team
Calmness that I got after listening to…
Calmness that I got after listening to the audio
March 25, 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for sharing your feedback! We’re glad to hear that InnerFlo helped you feel a sense of calmness after listening to the audio. 🩵
Best regards,
InnerFlo Team
very easy to use
March 25, 2026
Unprompted review
Reply from Innerflo
Hello Sharon,
Thank you for sharing your feedback! We’re glad to hear that you find InnerFlo very easy to use. We hope you continue enjoying your audio sessions! 💙
Best regards,
InnerFlo Team
It did help me relax
March 25, 2026
Unprompted review
Reply from Innerflo
Hello Charlotte,
We appreciate your feedback! If you have any questions or need support, we’re always here to help. 🙌
Best regards,
RatePunk Team
So far so good on the sign up will wait…
So far so good on the sign up will wait until bedtime to listen to program and see if it helps me sleep. It is the middle of the afternoon right now, but it is peaceful sleep.
March 25, 2026
Unprompted review
Reply from Innerflo
Hello Richard,
Thank you for sharing your feedback! We’re glad to hear your sign-up experience went smoothly, and we hope your first bedtime session helps you enjoy a peaceful and restorative sleep. We look forward to hearing how it works for you! 💙
Best regards,
InnerFlo Team
As Advertised Deep Sleep Increase
As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with staying asleep due to a recently torn rotator cuff and just recovering from another bout of COVID!
March 24, 2026
Unprompted review
Reply from Innerflo
Hello Peter,
Thank you for sharing your experience! We’re thrilled to hear that InnerFlo has helped increase both your deep sleep and overall rest, even while recovering from injury and illness. It’s wonderful to know our personalized audio sessions are making a positive difference for you. 🙏
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Sarah,
Thank you for sharing your feedback! We’re happy to hear that! We hope you enjoy your personalized audio sessions! 🩵
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Sharon,
Thank you for your feedback! We're really glad to hear everything went smoothly. 💙
Best regards,
InnerFlo Team
it is easy to buy
March 24, 2026
Unprompted review
Reply from Innerflo
Hello Jose,
Thank you for sharing your feedback! We’re glad to hear that you found purchasing InnerFlo easy and straightforward. We hope you enjoy exploring your personalized audio sessions. 💙
Best regards,
InnerFlo Team
Reply from Innerflo
Hello there,
Thank you for your feedback! We're really glad to hear everything went smoothly. 🙌
Best regards,
InnerFlo Team
just ready to try anything
just ready to try anything. It was a bit confusing on what I bought but I will give it a try.
March 23, 2026
Unprompted review
Reply from Innerflo
Hello Judie,
Thank you for sharing your feedback! We understand that starting something new can feel a bit confusing, but we’re confident you’ll enjoy exploring your personalized InnerFlo plan. Give it a try, and we hope it brings the relaxation and focus you’re looking for. 😊
Best regards,
InnerFlo Team
I need a trasator to Spanish
I'm sorry, bot i don't speack english. Please translate all text
March 23, 2026
Unprompted review
Reply from Innerflo
Hello David,
Thank you for your feedback! You can change the language both on the website and inside the app settings. Spanish is available (LATAM Spanish). If you need help finding or switching the language, feel free to let us know. 🙏
Best regards,
InnerFlo Team
Sleep at last
Hit the back button which caused an extra charge but that was refunded within an hour of me emailing customer service. Following the plan and so far in the last 4 days I have slept better than I have slept in the last 20 years.
March 21, 2026
Unprompted review
Reply from Innerflo
Hello Claire,
Thank you for sharing your feedback! We’re so glad our team was able to resolve the charge quickly and that you’re already seeing improvements in your sleep. It’s wonderful to hear that following your personalized plan is making such a positive difference. 💙
Best regards,
InnerFlo Team
Good beats but is pretty much a scam.
I enjoyed the beats and I used them quite a bit, BUT just like basically all other apps now, it's very unclear upon checkout (unless you read pages of T's & C's) that what you're actually signing up to is a subscription, at least on the 3 month plan anyway. I can't comment on the monthly charge.
It absolutely did not make it clear upon checkout that I would be charged again after 3 months. They even offe lr the chakra clearing 'lifetime' package for a discounted rate at checkout. I set calender reminders to cancel subscriptions before the recharge date if I ever do sign up for one. I didn't do that with innerflo because I was NOT aware it was a subscription.
The only way I found out it was a subscription was when $110 AUD came out of my account. I contacted support as soon as I saw the charge, which would have been the same day or day after it renewed, and deleted the app. Of course no refund was given.
Any app that doesn't make it clear you're on a subscription, or that doesn't send a reminder email before subscriptions renew is providing very poor customer service, and to be honest creating more stress to people, in this instance anyway, who are using the app to reduce stress!
March 12, 2026
Unprompted review
Reply from Innerflo
Hello Stephanie,
We’re very sorry to hear about your experience and completely understand how this situation could feel stressful, especially when using InnerFlo to reduce stress.
All information regarding charges, subscriptions, renewals, and cancellations is clearly presented during checkout in our Terms & Conditions and in our Help Center: https://help.innerflo.me . We strive to make every detail transparent so users understand exactly what they are signing up for.
Subscriptions auto-renew at the end of each billing cycle to ensure uninterrupted access to your personalized audio plan. You can cancel anytime before the renewal date to prevent further charges. You can also manage your subscription, including changing your plan, updating payment methods, or cancelling, by logging in with your account credentials. This gives you full control over your billing and access.
Refunds are processed according to our policy, and each request is reviewed on a case-by-case basis. We take every concern seriously and would like to review your situation personally to ensure it’s handled correctly. Please reach out to us at support@innerflo.me, and our team will guide you step-by-step to resolve this issue.
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Edna,
Thank you for sharing your experience! We’re thrilled to hear that InnerFlo helped you fall asleep so quickly. Our personalized audio plans are designed to guide your brain into deep relaxation and rest. 😊
Best regards,
InnerFlo Team
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