Innpacked Ltd Reviews 348

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford. Very fast, professional, helpful, understanding, friendly and caring. They hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more

Company replied

Rated 5 out of 5 stars

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more

Company replied

Rated 5 out of 5 stars

Mis Emma Mr Stephen both are great Sarvice I’m so happy they make my both license very quick and fast

Company details

  1. Consultant

Written by the company

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Stephen was very informative with the…

Stephen was very informative with the information and helped me change the date of the exam after my laptop was stolen without any issues.

October 19, 2022
Unprompted review
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Reply from Innpacked Ltd

Hi David, Thank you for the great feedback. Look forward to procsessing your licence application as well. Steve

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with! Their representative came to our home and gave an in depth tuition on all aspects of getting a license, 5* service

September 10, 2022
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Reply from Innpacked Ltd

Hi, thanks for the great feedback. It was great doing the bespoke onsite training and licence applications for you all. Steve

Rated 5 out of 5 stars

Great service

Great service.

October 18, 2022
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Reply from Innpacked Ltd

Hi Jose, It was great doing your premises licence transfer and chage of DPS. Thanks for the great feedback Steve.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Communication was really speedy and kept me informed all the way

October 17, 2022
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Reply from Innpacked Ltd

Hi Billy, It was great doing your premises licence application for your bar and restaurant. Wishing you all the best in the future. Kind Regards Steve.

Rated 5 out of 5 stars

Highly recommend using the Innpacked…

Highly recommend using the Innpacked team to help with any alcohol licence application.

They made the whole process far less stressful and updated us all the way through.

We got our licence a week after the 28 day notice period even after having two objections.

Very happy

October 13, 2022
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Reply from Innpacked Ltd

Hi Charlotte, Thank you for the great feed back. Wishing you all the best in the future now your Patisserie has a premises licence. Kind Regards Steve.

Rated 5 out of 5 stars

Excellent service

Excellent service, would 100% use Innpacked in the future.
I had heard terrible stories of bad experiences with consultants so was slightly apprehensive, however Innpacked have shown that there are still good professionals out there.
From initial enquiries, to submission of the application Edith and Stephen managed all the paperwork and kept me informed with important updates. My actual consultant was Ian, who all I can honestly say was everything you’d hope for in a consultant. A calm mannered, yet savvy consultant who knows what he’s doing.
Ian’s reassuring advice and ability to negotiate and build rapport with local authorities and objectors made the whole experience, stress free.
We are now the happy owners of our premises licence!
Thank you Innpacked

October 10, 2022
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Reply from Innpacked Ltd

Hi Shantell,
Thank you very much for your review! It was lovely to work with you and we are very happy to get your premises licence granted.
We are confident that your restaurant will be amazing, good luck with everything.
Edith

Rated 5 out of 5 stars

What a fantastic team!

Innpacked teams know what they are doing and guide us to get the premises licence from the scratch. With their professional help, we have finally become ready to sell alcohol on Amazon. Their service is incredible in many ways. You won't be disappointed! Thanks to Stephen and Zoe!

September 29, 2022
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Reply from Innpacked Ltd

Hi Sunny, thanks for the great reveiw. Look forward to buying some of your Soju on amazon now you have a premises licence. Wishing you all the best with your business. Steve.

Rated 5 out of 5 stars

Very efficient & professional

The service received from Stephen was excellent, efficient and friendly. We will certainly use there services again in the very near future as our brand expands

September 1, 2022
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Reply from Innpacked Ltd

Hi Mohammed, Thanks for the great feedback. It was great getting your premises licence for your restaurant. We forward to to processing the licence transfer and change of DPS for your other premises. Steve

Rated 5 out of 5 stars

Very big help

Very big help
Very experienced people

July 16, 2022
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Reply from Innpacked Ltd

Hi Esat, thanks for the great feedback. It was great getting the premises licence for Venezia Cafe Restaurant. Wishing you all the best in the future. Steve.

Rated 5 out of 5 stars

Quick and organize

Very organize, once passing the exam, the process was quick, They do the rest. I would recommend to anyone applying for alcohol license.

September 14, 2022
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Reply from Innpacked Ltd

Hi Jason. Thanks for the great feeback. It was great doing your personal licence. Steve

Rated 5 out of 5 stars

A professional company

I have a great experience with this helpful company. Stephen Bartlett put my mind at rest and kept me informed on updates. I really recommend this professional company to anyone who wants to get licence.

September 8, 2022
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Reply from Innpacked Ltd

Hi Yasamin. Thank you for the great feedback. I wish you all the best with your business in the future. Steve

Rated 5 out of 5 stars

Excellent service very impressed

Excellent, professional,polite and efficient service. Kept us well informed on updates and completed our license application very quickly without any heavy sales pitch or time wasting.

September 7, 2022
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Reply from Innpacked Ltd

Hi Mike, it was a pleasure doing your premises licence application. Wishing business all the best. Steve

Rated 5 out of 5 stars

Extremely helpful and professional

Extremely helpful and professional service, they dealt with our Alcohol licence application in full. Couldn’t be happier with the service so - Thank You!

August 26, 2022
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Reply from Innpacked Ltd

Thank you Mario. Pleasure working with you and best of luck with the business.

Rated 5 out of 5 stars

Amazing guys to deal with.

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford.
Very fast, professional, helpful, understanding, friendly and caring. They have dealt with all issues themselves without getting us involved too much, communication marks are 10/10, crystal clear dealing with no hidden fee or surprises. They work closely with all local Boroughs. We will definitely use their services again, highly recommended without any doubt. Special thanks to Stephen and Ian for their best services. Many thanks

August 18, 2022
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Reply from Innpacked Ltd

Hi Tariq, What great feedback, Thank you! It was great doing the premises licence for you. Look forward to hearing from you again. Wishing you all the best. Steve

Rated 5 out of 5 stars

We used Innpacked to apply for our…

We used Innpacked to apply for our premise licence and the service from start to finish was top notch. Always contactable and willing to go the extra mile when needed. Great service

August 17, 2022
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Reply from Innpacked Ltd

Hi Aubrey, thanks for the great feedback. It was a pleasure doing your premises licence. Steve

Rated 5 out of 5 stars

They are the best ..

They are the best ... FULL STOP! Professional, honest, trustworthy, efficient, reliable and all round great at what they do, with fantastic customer service. Can't thank them enough for the support, and confidence they gave us through our Licencing application. Money well spent, they all deserve a pay raise!

August 16, 2022
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Reply from Innpacked Ltd

Thank you Romell. It was a pleasure to work with you and the team. Congats on your new shiny premises licence and the best of luck with your new business. I know it will be a success!

Rated 5 out of 5 stars

Couldn't recommend this company enough!

Couldn't recommend this company enough!
All staff are extremely helpful, go above and beyond to make sure you have everything you need. Take all the hassle out of the situation.
Will always go to this company in future

August 8, 2022
Unprompted review
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Reply from Innpacked Ltd

Thanks for a great review. I'm glad we were able to help.

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