Didn't know where to start with various insurances which I needed for my business (as a freelance ceramic artist), but heard about this from a friend and decided to write them. It was surprisingly fas... See more
Company replied
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See what reviewers are saying
Nederlands: Fijne, persoonlijke service. Aanmelden als verkoop partner van Bol verliep heel soepel en overzichtelijk. English: Good, personal service. Signing up as a Bol sales partner was v... See more
I've been paying for laptop theft insurance at Insify, and when my MacBook pro with findmymac got stolen in a restaurant, they said it has to be a robbery to be able to be covered. Furthermore, the... See more
Company replied
I arranged an AOV insurance. The process is fully digital and straightforward without hassle. The steps are clear and self-explanatory. Policies are clear and well-explained. I also contacted the supp... See more
Company details
Written by the company
Our mission is just that: to enable/ensure freelancers and entrepreneurs get the best insurance at the best price. Insurance that is fair, fast and flexible. And above all, insurance that is tailored to your needs. All at the touch of a button.
Contact info
Amsterdam, Netherlands
- support@insify.nl
- insify.com
4.4
Excellent
834 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Insify
Thanks for this Rik! Welcome at Insify!
Reply from Insify
Thanks for the compliments John! Welcome at Insify!
Helpful and responsive customer service
February 3, 2026
Unprompted review
Reply from Insify
Thank you for the kind words! We’re glad we could help you quickly. Enjoy your day!
The company handled my request in the…
The company handled my request in the most professional way, and I highly recommend their insurance company—especially with a team member like Pleun Jansen.
January 11, 2026
Unprompted review
Reply from Insify
Thank you so much for the high recommendation! We are thrilled to hear you're happy with our service. We will make sure Pleun Jansen receives this wonderful compliment—it will definitely make her day!
Smooth and Easy to connect to
Very clear and easy on boarding.
Very prompt with responses.
January 19, 2026
Unprompted review
Reply from Insify
Thanks for the feedback! We designed our onboarding to be as smooth as possible, so it’s great to hear you enjoyed it. We're always here if you need a quick answer!
Professional support
The support they give is professional and quick. When asked to change some details they gave clear instructions and made the changes directly.
December 19, 2025
Unprompted review
Reply from Insify
Thank you for this wonderful review! We're happy we could help you with your details quickly and clearly. Our team always aims to make changes as smooth and hassle-free as possible. 😊
Very mindful communication
Very mindful communication. Thank You for your cooperation, Katharina 🙏
Tricky problem solved!
December 1, 2025
Unprompted review
Customer helpdesk is excellent
Customer helpdesk is excellent. Helpful and thinking in solutions. David is awesome.
December 8, 2025
Unprompted review
Reply from Insify
Thank you, Ehab! We really appreciate your kind words and are happy to hear you’re satisfied with our service!
Great and fast support
Great and fast support. Easy way of communication through different channels.
October 14, 2025
Unprompted review
Reply from Insify
Thank you so much, Damien! We’re glad you're happy with our support. Always happy to help! 🙌
Really easy to change your insurance…
Really easy to change your insurance using WhatsApp! The employee helped me quick and easy.
October 1, 2025
Unprompted review
Reply from Insify
Hi Jelle, Thank you so much for your kind words! We are really glad to hear that the process was quick and easy for you, and that our team could assist you efficiently via WhatsApp. We truly appreciate you taking the time to share your experience! ☺️
Very friendly and open to a fitting and…
Very friendly and open to a fitting and flexible solution.
August 7, 2025
Unprompted review
Reply from Insify
Hey Hidde, Thanks so much for your kind review! We’re really happy to hear that you’re satisfied. If you ever need anything, don’t hesitate to reach out.
Quick and professional customer service
August 5, 2025
Unprompted review
Reply from Insify
Hey Sindre, Thank you for your positive review! We're glad to hear you're satisfied. If you ever have any questions, we're always here to help.
Great and very fast service!
July 22, 2025
Unprompted review
Reply from Insify
Bedankt voor je positieve review! We zijn blij om te horen dat je tevreden bent. Als je ooit nog vragen hebt, staan we voor je klaar.
really great
really great - just a little glitch in getting invoices sent to me.
i do think they should be available online/in my portal for download though! that's super common these days.
June 6, 2025
Unprompted review
Reply from Insify
Hi Jo, thanks for the 5 stars! We are building a feature where invoices are available in your online environment. We are gradually enrolling this, so it will be available for you soon too 😊 - Team Insify
Fast & personal
Fast & personal. The only things i need from customer service
May 30, 2025
Unprompted review
Reply from Insify
Hi Stefan, thanks for your good words about our team! Much appreciated.
Fast customer support via chat!
I contacted Insify to update my policy via Whats App chat, and they were fast to respond, and it was a real human not a circular AI bot experience. They resolved what I needed quickly and in a kind way.
May 26, 2025
Unprompted review
Reply from Insify
Hi Ashley! Thanks for your review, and happy to hear your request was handled swiftly. Have a wonderful day.
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