Insight Global Reviews 

80
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally supportive and professional staff members who make the entire hiring and onboarding process remarkably smooth and straightforward. Many individuals deeply appreciate the prompt communication, personal kindness, and helpful career guidance provided consistently throughout their job search and placement journey. However, some reviewers were not happy with severe communication issues and reported that recruiters often failed to respond or went completely silent after initial contact. A few other people also felt that management lacked basic professionalism during sudden contract terminations and unexpected career changes without offering proper support.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, while some reviewers praised individual... See more

Customer service

Users describe ambiguous interactions with customer service, noting that staff members like an employee and... See more

Response time

Customers had ambiguous experiences with response time, as many reviewers praised the team for being fast to... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction and praising... See more

User experience

People report positive experiences with user experience, highlighting an easy, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Colton and Aiden, every time I had a question or issue they were extremely fast with a response. The hiring process was fast and streamlined, overall experience was great.

Rated 5 out of 5 stars

Maddie and Sydney were a joy to work with! They were funny, kind reassuring, thorough, and always kept me well informed of next steps

Rated 5 out of 5 stars

I wanted to express my gratitude for my time with the company. Everyone was incredibly kind and supportive from the moment I was first contacted about the job until my very last day. Thank you for... See more

Rated 5 out of 5 stars

Lovely company, they were thoughtful and helpful throughout the entire process. I am very grateful for the Insight Global team. I had a family emergency during the recruiting process, and My recru... See more


Company details

  1. Recruitment Service
  2. also in
  3. Employment Consultant
  4. Human Resource Consulting
  5. Talent Agency

Written by the company

Insight Global is an international staffing and services company specializing in sourcing IT, accounting, finance, healthcare, and engineering professionals and delivering service-based solutions. With more than 70 office locations throughout the U.S., Canada, and U.K., Insight Global placed more than 50,000 people in jobs in 2023. In addition to staffing services, Insight Global provides culture consulting, DEI training, specialized healthcare staffing and resources, and an array of client programs through our managed services division, Evergreen.


Contact info

3.7

Average

TrustScore 3.5 out of 5

80 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(80)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Company illegally misrepresented the…

Company illegally misrepresented the pay structure and did not make it aware until the day the offer needed to be accepted. Also, terrible middle management and onboarding took forever. I really wonder why any company would ever use this staffing agency - yes it’s that bad!

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Insight Global hired me to work at Koch…

Insight Global hired me to work at Koch Foods and failed to pay me correctly. I worked 114 hours, including 9 hours of overtime, and was never paid for the overtime. They also cut 34 hours from one paycheck and later cut another 3 hours. I was supposed to be paid weekly, but payments were delayed.

I was never paid for Sunday premium shifts either. After multiple calls and messages, they stopped responding.

Be careful and double-check your hours and pay if you work with them.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Hiring process is extremely long! And lie!!!!!!

Hiring process is extremely long!! Back ground checks in 2 days & then over a week to 2 weeks for drug screen. Lie about pay rate & have way to many departments handling things. Recuirts sound & act very inexperienced. Also expect you to allow employees to talk to you & treat you any type of way. Beware do not work for them.!!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

This company doesn't pay and doesn't care that you don't get paid

1. Insight global lied to me about pay rates. They got me on the hook at a higher pay rate then dropped my pay rate after I quit my current job but right before I started with them at APS.
2. They didnt pay me what they owe me. I had to threaten legal action to get a check cut and it was only a partial check after three weeks. It is now a month later and they still haven't paid me.
3. On top of everything they gave me a huge lie and runaround as to why they haven't paid with no sense of urgency involved.

June 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Multiple payment issues, broken promises, and still no final paycheck

My girlfriend worked through Insight Global on a contract processed via Deel, and the experience has been incredibly frustrating. This isn’t a one-off problem — there have been multiple delays in payments throughout the contract, with repeated broken promises from Insight Global’s team about when payments would arrive.

Now the final paycheck — over €5,000 — is overdue, even though the contract is complete and all work was delivered. The payment was due via Deel on July 30, and as of today, it’s still unpaid. Deel currently shows that payment is awaiting funding from the client — Insight Global.

We’ve reached out for answers, but communication has been vague, slow, and unhelpful. There’s zero urgency or accountability. For a company that promotes itself as one of the top direct hire firms in the U.S., this is completely unacceptable.

We are now formally escalating the issue through Deel’s dispute process, and will pursue debt recovery or legal action if payment is not made immediately.

Freelancers and contractors depend on timely, reliable payments. If you’re considering working through Insight Global, be aware — they may not pay you on time, and you’ll be left chasing them for money you’re owed.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

RUN!

RUN! This is not a recruiting firm that you want to take a chance with. I have an open case, still awaiting wages. This agency is the definition of "bait and switch". Pay is usually inconsistent and I did not receive a final paycheck. Had to seek legal counsel. This has been a nightmare for me. Please save yourself and do not get desperate. Keep looking and good luck.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap Team

This company is looking for fresh graduates. The pay of 30 usd per page offered to a professional translator is a shame nowadays. Their manner of communication leaves a lot to be desired. They think that 3000 per project which consists of 100 pages is something unbelievable. A cheap company pays twice.

January 8, 2025
Unprompted review
Insight Global logo

Reply from Insight Global

Hi Euguene, unfortunately it sounds as though you experienced a scam. We have recently been made aware of bad actors utilising our likeness to impersonate our employees. We advise you block and report the sender. To read more, please visit https://www.insightglobal.co.uk/consumeralerts/

Rated 1 out of 5 stars

They are fraud just take money from…

They are fraud just take money from others and didn't pay anything to their employees miss lorena robles just fraud with me. Give me task and when i completed i submit task through email.Then she ask me about international account she said she want to make account in global light bank and she take a big amount from me now she just block me

March 22, 2024
Unprompted review
Insight Global logo

Reply from Insight Global

Mughal, we are sorry to hear about your experience. Unfortunately, it sounds as though you were a victim to a scam impersonation of our employees. We have recently been made aware of recruitment spam utilising our likeness, for more information, please read here https://www.insightglobal.co.uk/consumeralerts/. Please note, our company will not request money from an individual seeking employment.

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