Insights Driven Research Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and positive attitudes. Many highlight the excellent user experience, noting that surveys are well-designed, easy to complete, and that the overall process is smooth and efficient. The service provided is frequently described as outstanding, with many appreciating the clear communication and the engaging nature of the surveys. However, some people mentioned issues with payment, citing delays, a lack of response to inquiries, or payment discrepancies for completed work. A few other people also felt that the response time for feedback or resolutions was occasionally slow, and that some pre-screening processes were lengthy and uncompensated.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While many customers praise the promptness and reliability... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of navigating... See more

Service

Users describe positive interactions with service. Many reviewers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. While many customers praise the team as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

IDR provides lots of opportunities through surveys and other methods. Usually the offers are appropriate to my background and expertise. They also pay in a reasonable amount of time. Would be great if... See more


Company details

  1. #4 of 14 best companies in Market Researcher
  2. #9 of 17 best companies in Human Resource Consulting
  3. #18 of 29 best companies in Recruitment Service

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Routine Surveys for IDR

Routine surveys aligned to my experience. Easy to complete when convenient. Received several payments aligned to completion. Their time estimates usually align to the questions but sometimes they underestimate the time required. Typical for this business.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Insight review

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their professionalism and the care and precision with which they handle data. The staff is always kind, respectful, and easy to work with. Their clear communication, simple instructions, and reliable follow-up make everything smooth and stress-free. Plus, their payments are always timely, which makes the whole process even better.

November 17, 2025
Unprompted review
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Rated 1 out of 5 stars

I NEVER GOT PAID !!!

Does not pay for questionnaire despite promising it will !
What a waste of time, AVOID this company at all costs!

They never pay up ! See below our last exchange:

Hi Andrew,

Hope you are doing well. Apologies for the delayed response. I am tagging along our experts relations management department @Expert Relation Management to give you an update regarding the compensation.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Insights Driven Research is a company…

Insights Driven Research is a company that I enjoy working with. I respond to their projects at my convenient time and their surveys are clear and related to my line of professional services. I definitely recommend them for both receivers and end users.

November 18, 2025
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Rated 5 out of 5 stars

I've had a great experience with Insights Driven Research (IDR)

I've had a great experience with Insights Driven Research. Their team delivers high-quality, data-backed analysis quickly and with real business relevance. What stood out was their ability to translate complex information into actionable insights. They’re doing a great job staying client-focused, responsive, and consistently delivering value.

November 25, 2025
Rated 5 out of 5 stars

I’ve enjoyed working with IDR

I’ve enjoyed working with IDR. Surveys and consultations are concise, easy to access and can be done when my schedule allows. Communication and screening is clear, I have never had any issues with payments.

Nice way to share a life of business experience.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! A great company that offers good survey remuneration and maintains excellent, quick communication. Payments are always reliable, if occasionally taking a few weeks. A very positive experience overall.

October 5, 2025
Unprompted review

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