InspiAIR Inc. Reviews 

587
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and highly knowledgeable, providing clear explanations and making interactions comfortable. People appreciate the exceptional customer service, noting the team's patience, kindness, and genuine care throughout their experience. The service is frequently described as outstanding, with many highlighting the ease and efficiency of obtaining necessary equipment and support. Customers consistently find the product selection to be excellent, with staff providing honest explanations of pros and cons, ensuring informed choices. People also appreciate the personalized attention and thorough guidance provided, making them feel comfortable and unpressured during their decision-making process. This comprehensive support ensures users confidently understand and utilize their equipment.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its excellence and the helpfulness... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Product

Users describe positive interactions with products, often highlighting the ease and speed of obtaining new... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

587 reviews

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4.9

All reviews

(587)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience went great

My experience went great! Kerry explained everything about the sleep machine set up and ready to use! Kerry also answered all my questions and very helpful!
Thank you!
Brad Pearson

March 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

From start to finish Corina (Whitby location) was extremely helpful, provided amazing customer service and even went the extra mile to ensure I received my replacement mask as quickly as possible.
I would highly recommend them for your PAP needs!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Nadine is a life saver.

I really appreciate the ride Nadine gave me today even though it was absolutely senseless, but that is the government. If this ride wouldn't have happened, I would of been rejected for in home oxygen therapy. Nadine was really courteous, and helpful with the equipment that was prescribed. She is a real pleasure.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

My meeting with Nadeen

Nadeem was very helpful and clearly explained all the products. She also outlined all the administrative steps involved. She even phoned the govt to see date of my last CPAP macine.
She had an excellent demeanor was was very approachable, I enjoyed our meeting

February 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Janice was great to work with

Janice was great to work with. She really helped me figure out what mask worked best. All the staff are so helpful and really make what can be an overwhelming situation much easier.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Linda greeted me on entry .She was…

Linda greeted me on entry .She was welcoming,friendly & efficient.Sonia Belanger-Lajoie reviewed my history and CPAP machine. Sonia was pleasant,informative & thorough in her assessment
The parking was close to the door and the showroom was customer friendly,with supplies displayed in view
I was very impressed with everything !

December 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Really great people

The people were helpful and so good at explaining everything. I feel like I am being talked to by friends not an impersonal company.

August 18, 2023
Unprompted review
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Rated 5 out of 5 stars

The best in the business-InspiAIR

I was with my original provider for a very long time. Customer service did not happen and I was left hanging without a CPAP machine a couple of times.
I started to research other companies and heard many great things about InspiAIR. I met Laura at an event hosted in Napanee. I was very happy with the information and guidance I received from her. From then on I was blown away by the professionalism, the fantastic customer service and the friendly staff that assisted me in getting a new machine. I highly recommend InspiAIR. I truly felt like I was treated as if I was their number one customer. I get the feeling that all customers walk out feeling the same way. That’s the way it should always be.
Kathy Bedard(ex- KO2customer)

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Everything

Everything! Very pleasant, professional, informative, knowledgable and helpful. Thank you so much for making this experience so easy!

September 5, 2023
Unprompted review
Rated 4 out of 5 stars

Community Health Care

I knew you are a great company from the first time I was in desperate need of oxygen, (and my family contacted my Doctor March of 2021,who called your company) and right away your Staff came to our home, with all the necessary equipment I needed to get me breathing properly again. I was so impressed by the promptness, friendly and knowleagable Staff and will recommend InspiAir Inc.anytime. Thank you for providing this much needed Service in the Community.

June 22, 2023
Unprompted review
InspiAIR Inc. logo

Reply from InspiAIR Inc.

Thank you for your kind review. We strive to provide excellent care for our clients, and we're glad to know you are so pleased.
Warm regards,
Fiona
Regional Manager

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Rated 5 out of 5 stars

Sabrina is awesome

Sabrina is awesome, emailed me instantly a month ago about a backup cpap, got back to her today asking for it, and had it ready within minutes!

June 26, 2023
Unprompted review
InspiAIR Inc. logo

Reply from InspiAIR Inc.

Thank you for your 5 star review Lawrence. I will be sure to let Sabrina know how happy you are with her service.
Kind regards,
Fiona
Regional Manager

Rated 5 out of 5 stars

Lee matched a store which sold the…

Lee matched a store which sold the product for a lesser price. The item was well packaged and ready to use (after washing). I will be a customer from now on.

June 21, 2023
Unprompted review
InspiAIR Inc. logo

Reply from InspiAIR Inc.

Thank you for your kind review, we appreciate your support and look forward to seeing you in the future.

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