InsureandGo Australia Reviews 

1,457
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is extremely easy to navigate, allowing them to quickly obtain clear quotes for their upcoming trips. People also appreciate the remarkably competitive pricing and the comprehensive coverage options provided for various international and domestic travel needs. Consumers consistently highlight the helpful support and straightforward signing processes that make purchasing policies entirely stress-free and simple. However, some people mentioned that technical limitations can occasionally occur while managing online accounts. Reviewers noted that the website might sometimes feel cumbersome or require restarting if pages reset too quickly.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting competitive rates and affordable coverage... See more

User experience

Users describe positive interactions with user_experience, highlighting a hassle-free and straightforward... See more

Service

Reviewers highlight positive aspects of service, noting that the website is easy to use and phone assistance... See more

Website

Customers consistently note positive experiences with website, describing the online process as quick,... See more

Value for money

Consumers find value for money to be a strong point, frequently praising the competitive prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,457)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have always used this company and…

I have always used this company and it’s best value for money and very easy to do

April 2, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Steve,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 4 out of 5 stars

First time booking with them

First time booking with them. I found it easy on line to book my travel insurance. I picked the wrong one for what I needed but when I rang them the helped me sort it out book the correct insurance I needed and reimburse me for the other. I haven’t had to claim so I can’t comment on that. I have since booked again with them. I didn’t find it expensive, what I got for travelling in Australia on a cruise was sufficient. I would recommend others check it out and compare

March 31, 2026
Rated 5 out of 5 stars

Great deals

Great deals

March 31, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Suzanne,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

A user-friendly on-line system that…

A user-friendly on-line system that made it easy to determine the correct level of coverage and subsequent premium.

March 19, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Chris,

Thank you for your 5-star review! We're pleased to hear our website helped you easily choose the right level of cover.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Very happy

We were very happy with the policy nice and cheap made us feel safe on the cruise overall very happy

March 20, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Darren,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Highly Recommended!!

I have used InsureandGo for all our family travel the past few years. Prices are always incredibly competitive and coverage is extensive. I have only had to claim once however the claims process and payment timing was both impressive and seamless. Would thoroughly recommend this Insurer!

March 25, 2026
Rated 5 out of 5 stars

Straight forward and intuitive product…

Straight forward and intuitive product selection.

March 25, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Nic,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Quotes have been very easy to obtain…

Quotes have been very easy to obtain and in the majority of times we have needed travel insurance a competitive price has been obtained from Insure and Go.
Over the years we have had two or three minor claims and they have been settled easily and quickly.
Based on our experience to date we are happy to recommend them.

March 24, 2026
Rated 5 out of 5 stars

Humans there to help

I have used Insure and Go several times for covering my travel needs. They are always very competitive pricewise, but are also easy to deal with.Very straightforward quoting procedure, and quite responsive ( yes speaking to a human) when I made an error in my choice of country😂😂

March 21, 2026
Rated 4 out of 5 stars

Very easy to navigate

March 23, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi KW,

Thank you for your positive feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

First choice

InsureandGo has always been my first choice. It is easy and efficient to book, they keep it simple and very affordable. When I called up regarding a question, they had great customer service

March 23, 2026

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