InsureandGo Australia Reviews 

1,454
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 961 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its ease of navigation and user-friendly interface, making the process of getting quotes and managing policies straightforward and quick. Many people frequently highlight the competitive pricing and excellent value for money, often finding the policies more affordable and comprehensive compared to other providers. Reviewers also appreciate the reliable service and clear coverage details, contributing to a positive and hassle-free overall experience. However, some customers also noted experiencing general dissatisfaction, with a few feeling that certain situations were inequitable or led to a bad overall experience.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

People report positive experiences with user experience, consistently finding the website and online... See more

Service

Customers had positive experiences with service, often describing it as great, efficient, and professional.... See more

Website

Clients share positive opinions on the website, consistently describing it as user-friendly and easy to... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,454)

855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

its the first time using InsureandGo…

its the first time using InsureandGo but their pricing for my health extras was far better than other companies we've used in the past. Hopefully won't need to use the policy but good to have in case.

June 12, 2026
Rated 5 out of 5 stars

I haven't travelled yet but have…

I haven't travelled yet but have purchased my policy. I found the website very easy to navigate. As I am currently having ongoing treatment for an existing medical condition I found the medical screening very easy to do and they were able to provide cover at a very reasonable price.

June 12, 2026
Rated 5 out of 5 stars

Always easy to use

Quick, easy and transparent. I always use Insure and Go!

June 10, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Astrid,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Nice and easy!

Overall i like how easy and smooth it is to get travel insurance

June 10, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Josh,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Always amazing

We have always gone with Insure and Go. It has always been an easy process to obtain the insurance and always tell others about it as well.

June 10, 2026
Rated 5 out of 5 stars

Cheapest by far!

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is very clear on what you are covered for..and both Aussie and overseas phone No’s given to you (just incase)
I will always choose this company for my travel insurance.

June 7, 2026
Rated 5 out of 5 stars

Good product features at competetive price

We had been using a different travel insurance provider on previous trips , but as we're are getting older the premiums were becoming alarmingly costly.
I received quotes from around 6 providors and Insure and Go had the best combination of price, cover and client satisfaction.

June 4, 2026
Rated 5 out of 5 stars

Excellent experience

Very easy to buy online. Reasonable price and covered all of my pre-existing medical conditions. After few years of great experience, now I am not even checking other insurers.

June 1, 2026
Rated 5 out of 5 stars

Eas y t o deal with

Eas y t o deal with

June 8, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Robert,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

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