Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more
Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from InsureandGo Australia
Hi Tim,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The sales consultant was so helpful and…
The sales consultant was so helpful and ensued my queries were answered. I was very happy with the final price I paid. Will use again for future travels.
May 23, 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I found the process of creating a…
I found the process of creating a policy with Insure and Go to be incredibly easy and straightforward. Fair prices and friendly, helpful staff.
May 21, 2026
Reply from InsureandGo Australia
Hi Mel,
Thank you for your 5-star review! We're happy to hear you found the quotation process straightforward and our team friendly and helpful.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
There is no human connection.
There was no human connection, but the whole process of subscribing to the insurance policy was easy.
May 8, 2026
Reply from InsureandGo Australia
Hi Surendra,
Thanks for your feedback! We’re glad to hear the sign-up process was easy, but we’re sorry it felt lacking in human connection.
That’s not the experience we aim to provide, and we’d really value the chance to understand more about where it fell short. If you’re open to it, please email us at complaints@insureandgo.com.au with a few more details, and our team will get in touch to talk it through. Alternatively, I can arrange a call back at a time that suits you.
Thanks again for sharing your thoughts, as it helps us improve.
Safe travels,
Rachael
Economic and fast
May 19, 2026
Reply from InsureandGo Australia
Hi SK,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Was very easy to do on line
Was very easy to do on line, able to fill in and read all details correctly.
Very happy with policy.
May 20, 2026
Reply from InsureandGo Australia
Hi Patricia,
Thank you for your 5-star feedback! We're glad to hear the online process was easy to follow and that you’re happy with your policy.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I have chosen Insure and Go for my last few International Trips
I have chosen Insure and Go for my last few International trips away because the service is excellent and the operators are always knowledgeable and very helpful obviously reflective of good training. The other main reason Insure and Go has affordable coverage unlike some of the competition which in my opinion are over the top. Thank you Insure and go for good customer service. I will definitely recommend you to others
May 19, 2026
Reply from InsureandGo Australia
Hi Greg,
Thank you for your 5-star review and for your continued support! We're pleased to hear that our assistance has made your experiences positive and that our cover has suited your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The website was easy to navigate!
May 18, 2026
Reply from InsureandGo Australia
Hi Abbey,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy application to apply on line
Easy application to apply on line
Have used Insureandgo multiple times for Cruising so far so good Great service
May 17, 2026
Reply from InsureandGo Australia
Hi David,
Thank you for your 5-star review! We're glad the quotation process was easy and that you've continued to choose us for your cruises.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The web site was easy to understand and…
The web site was easy to understand and order through. I believe a better time to ask me about my experience with insureandgo would be when (hopefully never)I have made a claim.
May 9, 2026
Reply from InsureandGo Australia
Hi Stewart,
Thank you for your positive review! We're glad to hear you found the website easy to understand and use.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to navigate
Easy to navigate, good price, hopefully will not have to use, but if i do, will gave a review then
May 17, 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to set up and relatively cheap.
April 20, 2026
Reply from InsureandGo Australia
Hi Paul,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Being as free overseas as at home is a very good feeling
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run into trouble, but in quite a few cases, when trouble has struck, motorbikers could not count on their insurance to help...
So I was sold to InsureandGo as soon as I read in your description that if I ride at home, I should be entitled to do so without a concern on my travels.
I hope that I will never need to ask for help, but knowing that if I do, you'll be there makes a massive difference.
Thank you.
Bertold
May 10, 2026
Reply from InsureandGo Australia
Hi Bertold,
Thank you for your 5-star review and for sharing your experience! We're glad to hear our cover options support your travel style and provide added reassurance.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I could not connect on line to make…
I could not connect on line to make payment. In the end it took over 7 days to connect and purchase a policy. Had to ring office direct.
May 5, 2026
Reply from InsureandGo Australia
Hi Justin,
Thank you for sharing your experience with us!
We’re sorry to hear you had trouble connecting online. We understand how frustrating that must have been, especially when it delayed your purchase.
We’re glad our team could assist you over the phone and help get your policy sorted. Your feedback is valuable, and we’ll pass it on to help improve our online experience.
If you’re open to it, feel free to email us at complaints@insureandgo.com.au with a few more details, and our team will be in touch.
Alternatively, I’d be happy to arrange a call back at a time that suits you.
Safe travels,
Rachael
easy to answer questions
May 9, 2026
Reply from InsureandGo Australia
Hi Anna,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Fast and efficient!
My son needed emergency surgery in Europe. The team at ensure and go responded quickly and made the process easy. Was easy to get in contact with them and their communication efficient.
April 29, 2026
Unprompted review
Reply from InsureandGo Australia
Hi Paola,
Thank you for your 5-star review and for sharing your experience. We’re pleased to hear our team was able to support you and your son during what must have been a stressful time, and that the process was handled quickly with clear communication.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Very easy to get a quote and activate…
Very easy to get a quote and activate the policy. Better value for money that competitors
May 9, 2026
Reply from InsureandGo Australia
Hi David,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to apply and no issues however we…
Easy to apply and no issues however we have never made a claim thanks Insure And Go
April 28, 2026
Reply from InsureandGo Australia
Hi Scott,
Thank you for your positive review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Devyaniben,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Still doing my trip price was good…still travelling
Still doing my trip price was good hopefully won.t need to use it.
May 7, 2026
Reply from InsureandGo Australia
Hi Jann,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
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