Intasend has been a game changer to us here at Kayamoko, their rates are better and their convenience and professionalism much better. We hope to work with them for a long time as we build Kayamoko to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
3 years since l started using intasend. Seen very commendable growth and improvement on their payment solutions. We started receiving payments with them when they were having only visa as a method o... See more
Company replied
Intasend has served me well for the last 2 years. We started of badly but the continous improvement have made things to become better. I have been able to run my business without worrying about someo... See more
Company replied
Intasend has been of really great service to me. I remember when I almost lost hope with my business for lack of a proper method of payment. Intasend came through for me and never lost my business.... See more
Company details
Written by the company
IntaSend provides easy to configure payment APIs and automation tools. We help developer and businesses to collect payments on their website, or get paid instantly using our payment request links. Explore our Developers API and website to learn more.
Contact info
C403 Astrol Building, Opp. Garden City, 00200, Nairobi, Kenya
- 254 711 082 947
- support@intasend.com
- intasend.com
4.2
Great
92 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best and Fastest integration ever
So, I was looking for a payment solutions and Intasend had me setup in just 2 days, at the beginning, I did not have a registered business and the guys approved my individual account which allowed me to do some testing, when I was able to get a business registered these guys helped me upgrade to business account in less than 2hrs....and their response is fast, professional and absolutely helpful. I would say they offer better services than pesapal, paystack and Tingg. Good job
April 1, 2025
Unprompted review
Reply from intasend.com
Thank you for choosing us, Moses!
We're delighted we could support your journey from individual testing to business account upgrade so smoothly. We pride ourselves on quick, helpful service and appreciate your positive comparison to other providers. We'll keep up the good work!
The IntaSend Team
Advertisement
INTASEND IS A FRAUD COMPANY THEY…
INTASEND IS A FRAUD COMPANY THEY REQUESTED ALL MY COMPANIES DATA CERTIFICATE AND EVERYTHING THEY CLAIMED TO VERIFY MY ACCOUNT IN A DAY BUT TOOK 3DAYS THEN REJECTED WITHOUT DISCLOSURE ONLY TO CONTACT CUSTOMER CARE AND ASKED WHY THEY REJECTED AND SHE HANGED UO ON ME BE CAREFUL OF THIS GUYS AM SO DISAPPOINTED WHY REJECT MY BUSINESS COMPANY
April 14, 2025
Unprompted review
Reply from intasend.com
We’re really sorry for the frustration you experienced during the verification process. We understand how disappointing it can be to have your account rejected after sharing documents.
Some businesses may not qualify due to compliance requirements or if they fall under a high-risk category, as outlined in our Terms & Conditions. For security reasons, we’re not able to disclose every detail behind an account denial, but please know these measures are in place to protect both our users and the platform.
If you’d like, reach out to us at [support@intasend.com] and we’ll be happy to share what we can about your application. Thanks for your feedback—it helps us improve.
Intasend has proven to have the best…
Intasend has proven to have the best customer service; keep this up. The rates may be the only thing to consider in the future.
March 27, 2025
Unprompted review
Reply from intasend.com
Thanks for the great feedback!
We're proud of our customer service, we're committed to our customers! We've noted your comment about our rates and will review them for future improvements.
The IntaSend Team
Intasend all the way.Expand on more…
Intasend all the way.Expand on more payment options like airtel among others. and also more services where customers can get commission.
March 27, 2025
Unprompted review
Reply from intasend.com
Thanks for your support! We're working on adding Airtel as a payment option and creating more commission opportunities for our customers. Your feedback is valuable to us.
The IntaSend Team
Professionalism, friendliness and promptness.
Professional, prompt and client friendly services.
March 19, 2025
Unprompted review
Reply from intasend.com
Thank you for your feedback!
Advertisement
Great Customer Service
Great Customer Service! and the Quick! Amazing!
March 18, 2025
Unprompted review
Reply from intasend.com
Thank you for your feedback!
Intasend Is G.O.A.T
I'll give it a five even in my next life, their customer service is great, signup is fast and verification is also, I've used their services for almost a year now and I have no reason to complain
March 6, 2024
Unprompted review
Reply from intasend.com
Thank you so much for your feedback!
We're happy that you enjoy your services!
perfect response from customer support
February 25, 2025
Unprompted review
Reply from intasend.com
Thanks for your feedback!
they deduct my money then reverse me…
they deduct my money then reverse me back to compliance
February 19, 2025
Unprompted review
Reply from intasend.com
Sorry about your experience.
Kindly contact us at [support@intasend] with your transaction details, and we shall follow up.
Advertisement
prompt support assistance
February 7, 2025
Unprompted review
Reply from intasend.com
Thanks for your feedback
Good Customer Support !!
January 29, 2025
Unprompted review
Reply from intasend.com
Thank you for your review!
They hold funds for no reason claiming…
They hold funds for no reason claiming you go to compliance which you do and nothing shows. Money just get lost like that. Frauds
January 19, 2025
Unprompted review
Reply from intasend.com
Hello,
We’re sorry to hear about your experience.
Funds are held a result of compliance requirements or security concerns, and we make every effort to communicate the reasons clearly. If you feel this hasn’t been done in your case, we deeply regret the oversight. Pease contact us at [support@intasend] so we can review your case and assist further.
Thank you,
IntaSend Support Team
Easy to register online and use
Easy to register online and use, also simple coding when integrating into website. IntaSend registered Name of your Business(es) and display to people paying for services or giving support/donation.
December 8, 2024
Unprompted review
Reply from intasend.com
Thank you for your feedback!
We're glad you found the registration and integration process easy, and that it enhances the experience.
Advertisement
Thank Intasend for so much improvement
Thank Intasend for so much improvement, we can now depend our local payment to process international payment with ease. Thank for the whole team for making so much improvement
Regards
Pahl
December 3, 2024
Unprompted review
Reply from intasend.com
Hello Pahl,
You're most welcome.
Thanks for your feedback!
We're thrilled to hear that IntaSend has helped improve your payment processing!
Biggest Scammers
Biggest Scammers. I Don't Recommend them anymore. They will close your Account without telling you the reason. Later they will block you or ignore your calls. If you want payment gatway just choose another but not this ones
November 20, 2024
Unprompted review
Reply from intasend.com
Hello,
We’re sorry to hear about your experience.
Account closures are typically a result of compliance requirements or security concerns, and we make every effort to communicate the reasons clearly. If you feel this hasn’t been done in your case, we deeply regret the oversight.Pease contact us at [support@intasend] so we can review your case and assist further.
Thank you,
IntaSend Support Team
Reliable Payment Gateway
Intasend made payment process easier for my customers.They saved me from PayPal frustration and as of now, I receive payment without delays
November 4, 2024
Unprompted review
Reply from intasend.com
Thank you for your review.
We are excited to know that your experience with us is better!
Cheers!
Title: Enabling Unethical Practices with Zero Accountability
I am highly disappointed in IntaSend for allowing its payment gateway to be used by unethical websites like JarvisCodingHub.com. This site promotes academic dishonesty by selling solutions to students, undermining the integrity of educational institutions and preying on students who may not fully understand the consequences.
As a parent, I’ve witnessed the damage caused by these practices firsthand. My son, unfortunately, fell victim to this site’s offerings, leading to academic failure and significant financial costs for our family. The fact that IntaSend provides payment support to a platform like JarvisCodingHub.com is both irresponsible and troubling.
IntaSend should have stricter oversight on where and how its services are used. By supporting sites like JarvisCodingHub.com, they are enabling unethical practices that hurt students and families alike. I would not recommend IntaSend to anyone unless they take a stand against supporting these types of unethical websites.
October 3, 2024
Unprompted review
Reply from intasend.com
Thank you for sharing your feedback.
We understand the serious concerns you have raised regarding academic integrity, and we want to assure you that IntaSend is fully committed to ethical business practices. Our role is solely to provide secure payment facilitation; we are not in partnership with individual merchants and do not have control over the services they offer.
To address your concern thoroughly, please email us at support@intasend.com with the email address used for payment, the transaction amount, and the date of purchase. This information will allow us to investigate further and take any necessary action.
We take these matters seriously and are committed to ensuring a responsible and trustworthy payment experience for all users. Thank you again for bringing this to our attention.
Advertisement
Very satisfied on how i was served by…
Very satisfied on how i was served by the team
September 16, 2024
Unprompted review
Exceptional Support and Seamless Payment Integration
I recently integrated IntaSend as the payment gateway for my business, and I am thoroughly impressed with the service. Their support team is exceptional - fast, responsive, and incredibly helpful in resolving any issues I encountered during setup. The platform itself is robust and reliable, ensuring smooth transactions every time. IntaSend has exceeded my expectations, and I highly recommend them to anyone looking for a seamless and efficient payment solution.
August 28, 2024
Unprompted review
Reply from intasend.com
Thank you so much for your wonderful review! 🌟
It's fantastic to know that our platform has met your expectations and is providing a smooth and reliable experience for your business. We truly appreciate your recommendation and look forward to continuing to support you. If you ever need further assistance or have any feedback, don't hesitate to reach out!
Warm regards,
The IntaSend Team
Our experience with Intasend has been…
Our experience with Intasend has been exceptional. The onboarding process was remarkably swift and efficient, leaving us thoroughly impressed. Their customer service team is consistently responsive and supportive. Most importantly, their systems rarely have downtime, ensuring uninterrupted service.
April 20, 2024
Unprompted review
Reply from intasend.com
Thank you for your fantastic feedback!
We’re delighted to hear that our onboarding process and customer service have met your expectations. We’re also pleased to know our systems are delivering reliable, uninterrupted service. Your satisfaction is our priority!
Best,
The IntaSend Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.