intasend.com Reviews 92

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Intasend has been a game changer to us here at Kayamoko, their rates are better and their convenience and professionalism much better. We hope to work with them for a long time as we build Kayamoko to... See more

Company replied

Rated 5 out of 5 stars

3 years since l started using intasend. Seen very commendable growth and improvement on their payment solutions. We started receiving payments with them when they were having only visa as a method o... See more

Company replied

Rated 4 out of 5 stars

Intasend has served me well for the last 2 years. We started of badly but the continous improvement have made things to become better. I have been able to run my business without worrying about someo... See more

Company replied

Rated 5 out of 5 stars

Intasend has been of really great service to me. I remember when I almost lost hope with my business for lack of a proper method of payment. Intasend came through for me and never lost my business.... See more

Company details

  1. Payment Service

Written by the company

IntaSend provides easy to configure payment APIs and automation tools. We help developer and businesses to collect payments on their website, or get paid instantly using our payment request links. Explore our Developers API and website to learn more.


Contact info

4.2

Great

TrustScore 4 out of 5

92 reviews

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Rated 5 out of 5 stars

The best platform to receive international payments

After grappling with the challenge of processing international payments for over three years in my online shop, IntaSend came to my rescue. Their seamless setup process made integrating payments into my website a breeze, and since then, transactions have been flowing in smoothly. IntaSend has truly revolutionized my payment experience, resolving a long-standing headache and enabling hassle-free transactions on my platform.

March 15, 2024
Unprompted review
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Reply from intasend.com

Thank you for sharing! We're delighted to have helped revolutionize your payment experience. It's great to hear that our seamless setup made transactions smooth for your online shop. We look forward to continuing to support hassle-free transactions on your platform with IntaSend!

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Rated 5 out of 5 stars

The best so far but you ought to reduce…

The best so far but you ought to reduce the clearance waiting time to atleast 24hrs.

March 14, 2024
Unprompted review
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Reply from intasend.com

Thank you for your feedback! We'll certainly consider your suggestion and work on reducing the clearance waiting time to at least 24 hours. Your input is valuable to us as we strive to improve our services.

Rated 5 out of 5 stars

Seamless payment service

Intasend has made it very easy to receive global payments from my customers in the US, Canada, UK. The process is seamless, with both the options of sending payment request links and having the clients checkout through my website. I also like the promptness of their support team.
Thank you for your continued service.

March 12, 2024
Unprompted review
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Reply from intasend.com

Thank you for your wonderful feedback! We're delighted to hear that IntaSend has made receiving global payments seamless for you. We appreciate your continued support and look forward to serving you further.

Rated 5 out of 5 stars

Highly Recommeded for Hustle Free Integrations

As a developer, i like intasend, the new dashboard is a whole game changer you have done well. keep improving and adding more features. I have always recommended my clients to Intasend. Cheers

March 4, 2024
Unprompted review
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Reply from intasend.com

Thank you for your feedback and support! We're committed to ongoing improvement and adding more features. Cheers to our continued partnership!

Rated 5 out of 5 stars

Intasend has been a mom who has never…

Intasend has been a mom who has never abandoned me. What I love about intasend is how quickly you can get on board. Only a single KYC procedure.

March 2, 2024
Unprompted review
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Reply from intasend.com


We're thrilled to hear that IntaSend has been a reliable companion for you! We take pride in providing a seamless onboarding experience, with just a single KYC procedure. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way.

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Rated 5 out of 5 stars

very positive interactions with intasend…

very positive interactions with the intasend team since 2022.
The team is very responsive for both technical perspective and customer relationship.
There Python SDK is very well laid out and works very well, integration and onboarding took less than two days and the team was handy when we needed clarifications. The web dashboard is very easy to use even without any technical integration.
What i like most is that the commercial team is very open to discuss your business plans and how INTASEND can help out and are very accessible. I would recommend INTASEND as a complete payment solutions for small and large businesses for MPESA, Card and Bank payment intergrations

January 17, 2024
Unprompted review
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Reply from intasend.com

Thank you for your positive feedback! We're glad you found our team responsive and our Python SDK easy to integrate. It's great to hear our web dashboard is user-friendly, and our commercial team is accessible for discussing your business plans. We appreciate your recommendation and look forward to continuing to support your payment needs.

Rated 5 out of 5 stars

I like the responsiveness

I like the responsiveness. Always there to assist when one has a question. I would highly recommend!

February 29, 2024
Unprompted review
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Reply from intasend.com

Thank you for your feedback!
We're glad to hear that you appreciate our services.
Your recommendation means a lot to us!

Rated 5 out of 5 stars

Exceptional Customer Service

I would like to commend Instasend for their exceptional commitment to immediate and prompt customer service. This proactive approach not only ensures customer satisfaction but also reflects their genuine care for their customers' experiences

February 27, 2024
Unprompted review
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Reply from intasend.com

We greatly appreciate your acknowledgment of our commitment to prompt customer service.
Thank you for your commendation!

Rated 5 out of 5 stars

A very reliable platform for…

A very reliable platform for freelancers. a very simple user interface that is easy to use and manage.

February 24, 2024
Unprompted review
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Reply from intasend.com

Thank you for your feedback! We're glad to hear that you find our platform reliable and user-friendly.

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Rated 5 out of 5 stars

During password reset. Mail was not coming throw. I called and while on the phone was instructed to restart my laptop. It was done and I was able to reset my password. That was like magic

The best experience i have ever received and card transaction. I like the fact the the system is open you can transact any time as pposed to others who you need to give lead time you can not withdraw all the money. They do not have all this stories. They midn about your business

December 15, 2023
Unprompted review
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Reply from intasend.com


Thank you for your excellent feedback! We're delighted that you had the best experience with our card transactions. Our system allows for seamless transactions anytime, without restrictions on withdrawals. Your business is important to us, and we're committed to providing outstanding service. If you have any further feedback, feel free to share.

Rated 5 out of 5 stars

Great company

As a freelancer Intasend has been a great partner in terms of helping receiving payments and also managing my clients. They have an awesome support team that is always availble to assist.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is top-notch

Customer service is top-notch. The team at IntaSend Payments is friendly and super responsive, always there to lend a hand whenever you need it.

February 21, 2023
Unprompted review
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Reply from intasend.com

Thank you! We're glad you appreciated our top-notch customer service. Feel free to reach out anytime for assistance – we're here to help!

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Rated 5 out of 5 stars

3 years since l started using intasend

3 years since l started using intasend. Seen very commendable growth and improvement on their payment solutions.
We started receiving payments with them when they were having only visa as a method of payment and later on added master card and other options.
I highly recommend intasend because its an amazing start up focusing on client satisfaction unlike other big companies which whenever you have a problem you will have to write an email and wait for 3 working days, with intasend you just call and get your issues solved immediately . Easy sign up. I highly recommend for high risk freelance business. Keep it up

February 7, 2024
Unprompted review
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Reply from intasend.com

Thank you for your positive review! We're glad you've noticed our growth and improved payment solutions over the past three years. We're committed to client satisfaction and appreciate your recommendation for freelance businesses. We'll continue providing responsive support and easy sign-up processes. Thank you for your support!

Rated 5 out of 5 stars

Great Experience.

I am having a good experiences with Intasend since 2021 up to date.Wonderful customer services like instant response when contacted incase of challenges, very effective and easy payment collections and I am hopping they will make that even more easier in the near future, faster withdrawal and notifications options make it even better especially direct SMS to your phone.
It's been great choosing INTASEND.

February 20, 2024
Unprompted review
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Reply from intasend.com

Thank you for your feedback and for choosing IntaSend! We're thrilled to hear about your positive experiences with our services. We're actively working on enhancing our notification system to include direct SMS options for even greater convenience. Your input is valuable to us, and we're committed to continually improving our platform to better meet your needs. We appreciate your support!

Rated 5 out of 5 stars

Great Customer Support

IntaSend are doing a great job with payments processing. The best thing about them is their prompt customer support and availability to listen to clients. They supported us with one of our projects and we look forward to reaching greater heights together!

February 20, 2024
Unprompted review
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Rated 4 out of 5 stars

Intasend saved me from paypal, literally.

Intasend has served me well for the last 2 years. We started of badly but the continous improvement have made things to become better. I have been able to run my business without worrying about someone holding my money and putting up many conditions to access them. The only downfall is that it only accept master and visa card at the time of this review.
However, I am generally happy and I no longer have stress I used to get from paypal.

February 20, 2024
Unprompted review
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Reply from intasend.com

Thank you for sharing your experience! We're delighted to have served you well over the past two years. We continuously strive to improve our services and are glad to hear that you've noticed the positive changes. While we currently only accept Mastercard and Visa, we appreciate your feedback and will consider expanding our payment options in the future. We're pleased to have relieved you of the stress you previously experienced with other payment platforms like PayPal.

Rated 4 out of 5 stars

Very good and reliable payment…

Very good and reliable payment solution. However, for international transactions eg from US, 10-20% fail and client has to try more than once to get the payment processed. Sometimes it wont process at all. I wish that could be sort

February 20, 2024
Unprompted review
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Reply from intasend.com

Thank you for sharing your experience with us. We apologize for any inconvenience caused by failed international transactions. We're continuously working to improve our system to ensure smoother processing for all transactions, including those from the US. Your feedback is invaluable in helping us identify areas for enhancement. Please feel free to reach out to our support team (support@intasend.com) if you encounter any further issues, and we'll do our best to assist you promptly.

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