- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
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Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
4.9
Excellent
2K reviews
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Chris who delivered the training
Chris who delivered the training. Course done expectionally well and made it very enjoyable
April 20, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re delighted to hear that Chris delivered the Secure Patient Transport training to such a high standard and made the course both enjoyable and engaging. We appreciate you taking the time to share your experience with the BILD-certified training.
Very helpful
Very helpful, simple techniques with strong emphasis on using physical intervention as a laast resort and for the least amount of time
April 29, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear you found the Positive Handling training helpful and appreciated the focus on simple, practical techniques. It’s especially encouraging to know the emphasis on using physical intervention only as a last resort, and for the minimum time necessary, came across clearly during the course. Thank you again
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re glad to hear you learnt a lot from the Positive Handling for Schools course and found the training beneficial. We appreciate you taking the time to share your experience.
The Instructor was great
The Instructor was great, who kept your attention, very interesting and informative course
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We’re pleased to hear you found the Managing Challenging Behaviour & Breakaway Skills course interesting and informative, and that the instructor kept the session engaging throughout. We really appreciate you taking the time to share your experience.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your recommendation. We’re delighted to hear you found the Positive Handling for Schools training valuable. Your feedback is greatly appreciated, and we’re pleased the course met your expectations.
The course was interesting and provided…
The course was interesting and provided good knowledge if I ever find myself in a position to defend my self!
April 30, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Managing Challenging Behaviour & Breakaway Skills course. We’re pleased to hear you found the course interesting and informative, and that it gave you useful knowledge and confidence in self-defence situations. We appreciate you taking the time to share your experience.
it was an interesting course could do…decent course
it was an interesting course could do with it being more practical. Stef was a good instructor.
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re glad you found the course interesting and appreciated Stef’s instruction. We also take on board your comment about incorporating more practical elements, as this is valuable insight for future course development.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that you found the hosts professional and that you gained a lot from the training. We really appreciate you taking the time to share your experience.
This was my first training with…
This was my first training with yourselves and i have learnt important tactics in positive handling.
Thank you.
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that your first training with us was a positive experience and that you gained important tactics in positive handling. We appreciate you taking the time to share your thoughts. Thanks again.
Great Training
Great knowledge and real life experiences told throughout the training. Instructor was fab!
April 22, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that the trainer’s knowledge and real-life experience added value to the course. We have a wonderful team of trainers, and we’re glad this shone through. We’ll be sure to pass on your comments to your instructor.
They were very helpful and considerate…
They were very helpful and considerate in all the information and training delivered.
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your feedback. We’re pleased to hear that you found the information and training both helpful and thoughtfully delivered. We will share your comments with the team. Thanks again!
Nothing is too much trouble
The staff are really helpful and supportive-making everyone feel at easy. Nothing is too much trouble from sorting correspondence to the training. Once again thank you.
April 22, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your thoughtful feedback — it’s great to hear that the team made you feel comfortable and supported throughout. We always aim to be approachable and helpful, whether it’s with training or sorting out any correspondence, so it’s good to know that came across. We’ll be sure to share your comments with the staff. Thanks again!
Very knowledgeable trainers leary alot…
Very knowledgeable trainers leary alot on the course.
April 29, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thanks for the feedback on our Positive Handling for Schools training — we're so glad you found the trainers knowledgeable and the course useful. Thanks again
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback! We’re really pleased to hear you found the instructions clear and the session engaging. We’ll be sure to pass your comments on to the trainer — it’s always great to hear when their energy and approach make a positive impact.
We appreciate you taking the time to share your experience.
Relevant and interesting
The presentation was interesting and relevant. It was given in a competent manner which also allow attendee's to interact and ask questions. Thoroughly enjoyable and worthwhile.
April 23, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your thoughtful feedback. We’re delighted to hear that you found the presentation both interesting and relevant, and that the interactive approach gave you the opportunity to ask questions and engage throughout.
It’s great to know you found the session enjoyable and worthwhile — we really appreciate you taking the time to share your experience.
Instructor was very friendly and…
Instructor was very friendly and knowledgeable and was great with the whole group. Made everyone feel at ease during practical demonstrations.
April 23, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re really pleased to hear that the instructor made you feel at ease and created a positive atmosphere during the practical sessions. It’s great to know their friendly and knowledgeable approach had such a good impact on the whole group.
We appreciate you taking the time to share your experience.
De escalation training.
Well presented by Stef, took time to explain each topic in detail, very helful.
April 22, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re glad to hear you found the session well presented and helpful. Stef will be pleased to know their clear explanations and attention to detail made a positive difference to your experience.
We appreciate you taking the time to share your thoughts.
The instructor Stef was very good very…
The instructor Stef was very good very clear and informative . The material was good . Over all a very good course
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re really pleased to hear you found Stef clear, informative, and engaging throughout the course. It’s great to know the material met your expectations and that you had a positive overall experience.
We appreciate you taking the time to provide feedback.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re pleased to hear you found the training professional and had a positive experience.
We appreciate you taking the time to share your thoughts.
Excellent instruction and practical experience
Our two instructors were clearly knowledgeable. I liked that we completed some theory work prior to the practical workshop which the instructors referenced throughout. The practical demonstrations and opportunities to have a go were the most valuable part of the session. Would recommend to others.
April 15, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your detailed feedback! We’re really pleased to hear you found the instructors knowledgeable and that the mix of pre-course theory and practical workshop helped reinforce learning throughout the session. It’s great to know the practical demonstrations and hands-on opportunities were the most valuable part for you.
We appreciate your recommendation and thank you for taking the time to share your experience.
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