- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The practical element and the same time feedback allowed me to feel more confident in not only what I had learned but also confident in using the skills in a real life situation. The trainer was infor... See more
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The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
4.9
Excellent
2K reviews
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the fact that the trainers were able to repeat techniques and were able to give sufficient explanations.
the fact that the trainers were able to answer all questions and clarify any misconceptions.
January 22, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that the trainers were able to repeat techniques as needed and provide clear, thorough explanations. Making sure everyone feels confident, has their questions answered, and leaves with a solid understanding is a key part of our approach.
Thank you again for taking the time to share your experience — it’s greatly appreciated.
It was a good day
It was a good day, the refresher course was delivered very well. The instructor was thorough in what he told us and showed us.
January 20, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback!
We’re delighted to hear that you found the refresher course well-delivered and that the instructor was thorough in both explanation and demonstration. Ensuring our participants leave confident and well-informed is exactly what we aim for.
We really appreciate you taking the time to share your experience!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback!
We’re delighted you found our Positive handling for Schools training valuable. It’s always great to hear that participants feel confident and supported after the course.
We really appreciate you taking the time to share your experience!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re thrilled to hear that you found the trainer knowledgeable and that the practical tips and guidance during the Secure Patient Transport BILD ACT RRN certified refresher training were useful. Ensuring our participants feel confident and supported in their role is exactly what we aim for.
We really appreciate you taking the time to share your experience!
Intelligensa the way to groom trained workers
The trainer had massive information from theory to practical. All basic contexts well explained in details.The training was very useful.
January 15, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the trainer thorough, covering both theory and practical aspects, and that all key concepts were clearly explained. Its great to know that the Secure Patient Transport BILD ACT RRN certified refresher training was so useful for you. Ensuring our participants feel confident and supported in their role is exactly what we aim for. Thank you for feeding back!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re thrilled to hear that you found the Positive Handling for Schools Training well delivered. We truly appreciate your support!
The course was easy to follow!
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test out the techniques and àsk questions relevant to their setting.
January 15, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for sharing your experience! We’re delighted to hear that the Positive Handling course was easy to follow and that the step-by-step approach helped you feel confident practicing the techniques. Our instructors strive to create a supportive environment where questions are encouraged, so it’s wonderful to know this made a difference for you. We really appreciate your feedback!
clear instructions on how and why to…
clear instructions on how and why to use positive handling, really lovely instructor who shares some funny stories always gives positive feed back ,relaxed atmosphere , explanations of when why and how excellent.
January 15, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you enjoyed the clear instructions, the relaxed atmosphere, and the positive, engaging style of our instructor during your Positive Handling for Schools training. It’s great to know that the explanations and stories helped make the learning experience enjoyable and memorable. We really appreciate you taking the time to share your experience!
- Fabulous trainer
- Information was clear.
- Updates about staff progress with online training were really helpful as it enabled me to chase people up.
- Reminders re what to wear etc. were also helpful as I could just forward them to participants.
- Our trainer, James Hamilton, was totally brilliant! He put us all at ease and made the session thoroughly enjoyable, while watching us carefully and being quick to correct errors in our technique in a supportive manner.
January 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for such positive feedback!
We’re delighted you found the information and updates helpful and that the reminders made things easier to manage. I’ll be sure to pass your fantastic comments on to James — he’ll be really pleased to hear that his supportive and engaging approach made the session both enjoyable and effective. Thank you again
Chris delivered excellent training
Chris delivered excellent training. Made me feel at ease with the content and didn't judge us.
January 15, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that Chris delivered the Positive Handling training in a supportive, non-judgemental way and helped you feel confident in your role. I’ll be sure to pass your kind comments on to him. Thank you for your feedback.
I have done many positive handling…
I have done many positive handling courses over the years and I felt this approach was one of the very best. The online work covered the legal aspects and then the afternoon face to face session was well measured in reinforcing de-escalation wherever possible and always the lowest level of intervention appropriate. The course leader was excellent - balanced humour and rigour perfectly and demonstrated holds etc. very clearly.
January 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that you found the Positive Handling course so effective, particularly the balance between the online legal content and the practical session, and the strong focus on de-escalation and proportionate intervention. I’ll be sure to pass your comments on to the course leader.
Thanks again for taking the time to share your experience.
Instructor Kieth was amazing!
Instructor Kieth was amazing!
Really great course, very informative and helpful
January 14, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really glad you found the Positive Handling Training course informative and helpful. I will pass your king comments on to your trainer. Thank you for the taking the time to leave us feedback!
amazing course
January 6, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools training! We’re delighted to hear you thought the course was amazing. Thanks so much.
Great delivery from the trainer!
Great delivery from the trainer. Nice safe space to ask questions and try techniques
January 6, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear you enjoyed the session and felt comfortable asking questions and practising the techniques. Creating a safe and supportive learning environment is very important to us, so it’s great to know this came across. We hope the training proves valuable in your work place. Thank you for your feedback
Positive Handling
Very good hands on experience. The course worked well from start to finish building on learned activities to more complex actions.
Always emphisising alternate more passive solutions.
January 5, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive handling training feedback. We’re delighted to hear that you found the course hands-on and well structured, progressing from foundational skills to more complex techniques. Emphasising prevention and de-escalation is a key part of our training, so it’s great to know this was helpful. We really appreciate you taking the time to share your experience.
It was a good refresh for me to
It was a good refresh for me to remember how to use the correct way of holding the kids.
January 6, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re glad the course provided a useful refresher and helped reinforce the correct techniques for holding children safely. We really appreciate you taking the time to share your experience. Thank you for your feedback on our Positive Handling Course.
Great informative support and teaching
January 7, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We’re delighted to hear that you found the support and teaching informative. Our trainers bring a great deal of real-world experience to their sessions, so it’s wonderful to know this came through. We really appreciate you taking the time to share your experience and hope to work with you again in the future.
The instructors were prompt
The instructors were prompt, punctual and clear when instructing, demonstrating. They were able to answer question clearly and concisely.
January 5, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for taking the time to share your feedback. We’re pleased to hear that our instructors were prompt, punctual, and clear in both instruction and demonstrations. Our trainers have a wealth of experience, so it’s great to know this was reflected in how clearly and confidently they answered questions. We really appreciate your comments and look forward to supporting you again in the future.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re glad to hear that you rated our instructors as excellent! Our trainers bring a high level of experience to every session, and it’s encouraging to know this was evident in your Positive Handling Course. We truly appreciate your feedback and look forward to working with you again. Thank you
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that you had a good experience on the Positive Handling course and that the training will be helpful in your role going forward. We really appreciate you taking the time to share your thoughts and thank you for choosing to train with us.
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