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Intercity Technology Reviews 

54
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TrustScore 4.5 out of 5

4.7

Business Services
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Rated 5 out of 5 stars

Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call... See more

Rated 5 out of 5 stars

We have used Intercity to look after our mobile contract for the last 4 years and they have been fantastic. Getting us great deals on contracts and the customer support is fantastic. As a smaller orga... See more

Rated 5 out of 5 stars

Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!

Company replied

Rated 5 out of 5 stars

The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communi... See more

Company details

  1. Business Services

Written by the company

At Intercity, we help businesses Do More with technology. With over 40 years in technology, we’re the award-winning managed service provider delivering expertise in cloud, cybersecurity, managed IT, and communications. Running a business is challenging, your tech shouldn’t be. We expand your IT capabilities and give you a safe pair of hands, whenever and wherever you need us. Whether it’s doing something better, faster, or completely new, we use tech to unlock real benefits for your business. Backed by leading accreditations, an elite Microsoft Solutions Partner status and MISA (Microsoft Intelligent Security Association) membership, we're trusted by SMEs, enterprises, and public sector organisations across the UK. With our "world class" score for NPS (Net Promoter Score), and recognised by Best Companies as 'Outstanding', we combine technical excellence with a people-first culture.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We've worked with intercity since…

We've worked with intercity since launching our business in 2023. The recent improvements to contacting service desk have been great and we always get a timely, comprehensive response to our requests. Highly recommend.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We have used Intercity since the inception of our small business. Comprehensive product/service offering coupled with excellent customer service delivered by a knowledgeable and friendly team.
Highly recommend.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We have had nothing more that a great experience with Intercity Technology. Their customer care is second to none, everyone I have had the pleasure of dealing with have been professional, friendly, and always come across as having a genuine willingness to help.

Any issues or queries are resolved efficiently and quickly. It’s clear that their teams are knowledgeable and committed to providing the best service possible.

Overall, Intercity Technology sets the standard for customer service and reliability. Highly recommended!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communication and next steps. Couldn't recommend them enough

October 9, 2025
Unprompted review

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