Intercity Technology Reviews 44

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call... See more

Rated 5 out of 5 stars

We have been working with Intercity for three months or so, with them taking over our billing initially then porting us over to Vodafone at a later point. This process has begun over the last couple o... See more

Rated 5 out of 5 stars

The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communi... See more

Rated 5 out of 5 stars

Intercity have provided our mobile communications for over 15 years and we are delighted to work with them. The customer service in invariably swift and conclusive. The sales team have kept the tariff... See more

Company details

  1. Business Services

Written by the company

At Intercity, we help businesses Do More with technology. With over 40 years in technology, we’re the award-winning managed service provider delivering expertise in cloud, cybersecurity, managed IT, and communications. Running a business is challenging, your tech shouldn’t be. We expand your IT capabilities and give you a safe pair of hands, whenever and wherever you need us. Whether it’s doing something better, faster, or completely new, we use tech to unlock real benefits for your business. Backed by leading accreditations, an elite Microsoft Solutions Partner status and MISA (Microsoft Intelligent Security Association) membership, we're trusted by SMEs, enterprises, and public sector organisations across the UK. With our "world class" score for NPS (Net Promoter Score), and recognised by Best Companies as 'Outstanding', we combine technical excellence with a people-first culture.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Rated 1 out of 5 stars

We have used Intercity Technology for…

We have used Intercity Technology for several years as our telephony service provider, and we will not be renewing their contract. They are expensive, their product Touch Technology is of poor quality, it constantly goes wrong, and yet their support team are good at patching the service together so that there is not a complete failure. In this way we cannot confidently break the contract.

We are a small company, I am convinced that we were miss-sold Touch Technology at the beginning, the product is of poor quality, and I cannot recommend Intercity Technology at all.

PMJ

June 4, 2020
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