Interflora New Zealand Reviews 

8,169
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,169)

1,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Daughter in Auck with 3 small kids all…lour

Daughter in Auck with 3 small kids all with flu, just after a trying period of all three having a gastro bug. Just thought she'd enjoy a colour hit of spring - and she did.

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad we could bring a "colour hit of spring" to your daughter and her family during such a challenging time. We hope everyone feels better soon!

Rated 3 out of 5 stars

The flowers looked bigger in the…

The flowers looked bigger in the pictures - even though I upgraded to premium!! They were smaller than i expected!

September 5, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Malcolm, please send us a photo so we can look into this for you. Send to orders@interflora.co.nz along with your order number

Rated 5 out of 5 stars

Absolutely gorgeous

Ok I am in Australia and it took me less than 10 minutes to place an order for flowers for my friend in New Zealand. Then she sent me a picture of them. Wow. They looked so beautiful and exceeded my expectations. The florist is clearly talented. My friend loved them so much. 10/10 recommend.

September 5, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear how easy it was for you to send flowers from Australia to your friend in New Zealand! It's wonderful that the flowers exceeded your expectations and that your friend loved them so much.

Rated 5 out of 5 stars

Fast service and wonderful bouquet

Fast service and wonderful bouquet. Super happy as was a same-day delivery for a region not usually able to received same day services. The bouquet recipient loved how vibrant the colours of the flowers were.

September 4, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that you were pleased with the fast service and the wonderful bouquet! It's fantastic to know that we could provide same-day delivery to a region that doesn't usually receive it, and that the recipient loved the vibrant colors. Thank you for your kind words!

Rated 5 out of 5 stars

Beautiful flowers

Quick and easy purchase! Flowers were lovely!

September 4, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your purchase was quick and easy, and that you found the flowers lovely. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Prompt and easy to work with

Thank you for your service

September 2, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to know that you are happy with our service. We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic Service

Easy site to use, beautiful flowers delivered the next day, great service.

September 3, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that you found our site easy to use and that your beautiful flowers were delivered the very next day. Thank you for your positive feedback!

Rated 1 out of 5 stars

Wrong flowers

I ordered 10 tulips, but I was sent an email after it was delivered that the tulips were not available. The florist took it upon himself/herself to replace the flowers and had it delivered without checking first with me.

September 3, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you for your review Djong can see we sent you an email before delivery advising the florist did not have 10 Tulips . As we did not get a reply, and so not to miss the delivery date - she sent the tulips she did have, along with other flowers .

Rated 5 out of 5 stars

Really quick and easy to sort

Really quick and easy to sort , a little bit confusing between regular and pictured flowers

August 31, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're glad to hear sorting was quick! We appreciate your feedback regarding the distinction between regular and pictured flowers, and we will certainly look into making that clearer for our customers.

Rated 5 out of 5 stars

My daughter-in-law was very pleased…

My daughter-in-law was very pleased with the flower bouquet delivered.

September 2, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your daughter-in-law was pleased with the flower bouquet! Thank you for sharing your positive experience with us.

Rated 4 out of 5 stars

Not informed when they were delivered

Not informed when they were delivered. This would be good to know since I am in the USA and flowers were sent to my mum in New Zealand.

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We appreciate your feedback regarding delivery notifications. We understand the importance of knowing when your thoughtful gift arrived for your mum in New Zealand, especially from afar.

Rated 5 out of 5 stars

Flowers delivered on time and photo of…

Flowers delivered on time and photo of bouquet showed it looked beautiful . As always great and reliable service.

September 2, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that the flowers were delivered on time and looked beautiful. Thank you for acknowledging our reliable service!

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient. Flowers were lovely

September 2, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your experience was easy and efficient, and that you found the flowers lovely. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The flowers and chocolates were…

The flowers and chocolates were delivered to my sister on time as promised and they are beautiful 🤩

August 29, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers and chocolates were delivered on time and that your sister found them beautiful! Thank you for your wonderful feedback.

Rated 4 out of 5 stars

Great fast delivery

Great fast delivery. I did put my name to go on the card in the online form but it seems it didn’t come thru to the florist only the message did. Might be a website glitch. Had to check with my friend that she recieved the flowers.

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Courtney, unfortunately you did not write your name on the card itself. We are pleased you were happy with the fast delivery. We hope the flowers cheered your friend up.

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