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Rated 5 out of 5 stars

This financial institution is absolutely fantastic. As an IT company, we are so excited we found them. Easy-to-use and very straightforward interface, everything works as it should, nice iPh... See more

Rated 5 out of 5 stars

I have been using Intergiro for over 2 years now. Some updates (SEPA Instant) could be faster, but the team is always friendly and endeavours to solve all problems. I can't understand where the 1*... See more

Rated 1 out of 5 stars

Bumped up pricing a few weeks ago which we refused and they agreed to keep our existing prices. Move forward a few weeks and they’ve given us 4 weeks notice that our account is being closed. We kno... See more

Rated 1 out of 5 stars

Big promise, poor delivery. Speaks a lot of onboarding and fast and efficient setting up ”in seconds”. Not more than 1-5 days mean in practice at least 10 days, but can not even say how many. Just m... See more

Company replied

Company details

  1. Financial Institution

Information provided by various external sources

Smart business banking


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Intergiro - one of the best in the market

We are using Intergiro for our business since 2020 without any major problems or interruptions.
What we value the most is the hands-on approach, solving any issues the same day, the latest the next. The customer support is personal, interactive, and super helpful.

The system is simple and easy to use. Lately, Intergiro introduced batch payments which make life easier when paying salaries.

We are very happy and will recommend Intergiro further to any small to medium businesses.

November 4, 2021
Rated 5 out of 5 stars

Innovative and friendly

Innovative and friendly business banking. Cannot think of one thing to complain about, which is unusual when it comes to banks/EMIs.

November 3, 2021
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Rated 5 out of 5 stars

Simple yet powerful

The sign up and onboarding was simple, quick and intuitive, understandably it can take some time for relevant due diligence to be completed as you would expect! however, it was probably twice as quick as Revolut Business.

Ella was my point of contact and if any further documents or details were requested/required for set up it was acknowledged quickly and efficiently.

Once onboard, the interface is a dream to work with. As a business we are constantly receiving and moving funds in large volumes. This couldn't be more simple and the prices and plans are very competitive.

The Virtual cards are now pretty much an industry standard and something to be expected. The physical cards arrived quickly.

Controlled access for my team was simply set up via permissions. You can really narrow this down according to roles.

I have seen subtle changes happen for the better over the last 6 or so months, nothing to drastic all at once but you can tell they are attempting to change the way business banking is done.

I don't often leave reviews but I feel for my business this meets all of my requirements and I could not be more impressed.

Thank you to all the Intergiro Team.

Jacob Henry

November 2, 2021
Rated 5 out of 5 stars

Great EMI for online business

I'm using them for 6+ months and everything works great. Never had any major issues. There was one downtime for few hours, but that was fixed fast. Overall I'm a happy customer.

Few things to improve:

1. In the web interface, there is an accounts list on the left. When you click on the account, the selected account moves to the top and overall sorting of the list changes. This is just terrible UI design, making one's eyes bleed. Just try it yourself with 5+ accounts. Please make sure accounts list stays the same and sorting never changes, simply highlight selected account. Allowing to assign own names for accounts would also help.

2. Removing incoming SEPA % charges will make me receive more revenue through Intergiro. All other EMIs have fixed incoming SEPA charge.

October 27, 2021
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Reply from Intergiro

Thank you for your review and your feedback. We're happy to hear you're enjoying using Intergiro.

PS: we are already fixing the account listing as part of some upcoming changes to the Customer Portal. Delivery for that is tracking to mid-December currently.

Rated 2 out of 5 stars

1 stars

2 stars, dont know exactly what to give this company, filled in all details they want, made a selfie and send them my ID, then got the message in my screen that it would take 1 business day to approve my account.

That was a week ago, in the mean time not even a confirmation email or any email saying it could take longer. Doesn't sound as a good start?

Update:

It will be 2 weeks tomorrow, i guess the " 1 business day" is a joke.

They have to come with something special, i cant imagine that it will be very trustful at this point.

Contacting them by some special email address is something laughable, how come you have a special email address for this, spend that time in trying to do it in 1 day, not in 9 times that amount.

July 23, 2021
Unprompted review
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Reply from Intergiro

Hi David - sorry to hear about your experience. We aim to onboard businesses within 1 business day but this does sometimes take longer if we need to make additional checks about your business. We are experiencing a really high volume of applications at the moment and we're doing our best to get through all them as quickly as possible. You can check the status of your application with our friendly onboarding team at any time - please reach out to onboarding@intergiro.com so we can look into your case and get you on board with us as soon as possible.

Kind regards
Intergiro Team

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Rated 1 out of 5 stars

Account cannot be accessed

It took months to open the account, at very high fees. Months later, I have still not been able to access my account! Stay away.

December 4, 2020
Unprompted review
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Reply from Intergiro

Hi Jan Erik - I'm really sorry about your experience. It's not a typical experience for our customers nor is it what we're striving for here. We've contacted you to try to resolve these issues. Hope that helps.

Intergiro Team

Rated 5 out of 5 stars

Design is great!

Nice and minimalistic!

November 5, 2020
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Reply from Intergiro

Thanks Sergey - I'm glad you like it!

Intergiro Team

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Rated 5 out of 5 stars

Modern digital fintech company

They have a nice website, so it's easy to reach them out. Their products are easy to use and prices are affordable.
I had a very positive experience with their Support team. They are very responsive and looking to solve any issues.
Looking forward to hear any news about their new products!

November 2, 2020
Unprompted review
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Reply from Intergiro

Hi Sergio - glad we could help you and it's great to hear your positive feedback.

Thanks
Intergiro Team

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Rated 4 out of 5 stars

Nice app and great service

Nice app and great service. Chat responded in like 2mins. Recommend

October 29, 2020
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Reply from Intergiro

Hi Jordan - thank you for the positive feedback. We aim to answer any queries as quickly as possible so your comments mean a lot.

Intergiro Team

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