Interhearing Reviews 638

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to put them at ease. Many people highlight the excellent service received, noting the efficiency and gentleness of the procedures. The booking process is frequently described as easy and quick, with many appreciating the ability to secure appointments at short notice. However, some customers mentioned difficulties with the location, specifically regarding finding the practice due to road closures or issues with parking at the venue.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently found it easy and... See more

Location

Customers consistently note ambiguous experiences with location. While many reviewers found various... See more

User experience

Users describe positive interactions with the overall experience. Many found it to be everything they hoped... See more

Based on these reviews

Rated 5 out of 5 stars

Got an appointment within a week, easy to book online but the helpline was also very good answering a query. Judy at Radbrook Green surgery was very knowledgeable and supportive, the procedure was c... See more

Company replied

Rated 5 out of 5 stars

Made an appointment at the Warrington surgery online which was promptly acknowledged. Received a follow up call to request basic medical information. Attended Warrington surgery where Josh asked... See more

Company replied

Rated 5 out of 5 stars

I can't fault the service I received at Interhearing in Oswestry- it was first class. Judy was very efficient, carrying out the procedure very gently, but she was also really warm and kind, which put... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Store
  3. Local Medical Service

Written by the company

Interhearing is an independent, family run ear care service offering local, experienced and professional ear care since 2009. Join the 19,000 happy Interhearing patients we have helped to hear again!


Contact info

4.9

Excellent

TrustScore 5 out of 5

638 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Had an ear wax removal with Josh today

Had an ear wax removal with Josh today. He was super friendly, professional and the treatment was gentle and very effective. Definitely recommend as my ears felt instantly better. Top service.

March 17, 2026
Unprompted review
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Reply from Interhearing

Thank you for your wonderful feedback Sue. I will pass this on to Josh. He will be thrilled you found him super friendly and professional and that your ears felt instantly better!

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Rated 5 out of 5 stars

Radbrook clinic ear wax treatment

Judy is so professional and skilful. I always have a pleasant visit at Radbrook.

March 17, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review. It is lovely to hear your lovely comments about our wonderful earwax specialist Judy!

Rated 5 out of 5 stars

The lady I saw Stephanie put me at ease…

The lady I saw Stephanie put me at ease straight away and explained what she was doing.

March 11, 2026
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Reply from Interhearing

Thank you Margaret for your 5 star review. We are thrilled that your experience with Stephanie was a positive one and that she put you at ease straight away.

Rated 5 out of 5 stars

Great lady.

Great lady.
Very good customer service.

March 10, 2026
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Reply from Interhearing

Thank you for your wonderful review Jeff. We really appreciate you taking the time to write it and are thrilled that Margaret gave you such good customer service at your appointment.

Rated 5 out of 5 stars

Helen at the Radbrook Clinic

Helen at the Radbrook clinic was very friendly, efficient and professional. She prepared me for what would happen and she was very caring at all times. I will certainly return if it is necessary. Thankyou

March 13, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review Ian. It's wonderful to hear how efficient and professional Helen was throughout your earwax removal procedure. We look forward to welcoming you back in clinic if needed.

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Rated 5 out of 5 stars

Excellent all round service

Excellent all round service. Very easy to book appointment and service on the day was quick and efficient. Staff very professional; explaining everything concisely.

March 11, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review Barry. It is wonderful to hear of your experience with us, from easy booking to a quick and efficient service at the appointment. We pride ourselves on being professional and knowledgeable. All the best from Interhearing.

Rated 5 out of 5 stars

Judy my clinician was excellent

Judy my clinician was excellent, very friendly, knowledgeable and put me at ease straight away

March 10, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review, Jackie. It means a lot to us to read our patients reviews of our excellent, friendly and knowledgeable clinicians. I will pass on your kind words to Judy and we look forward to welcoming you back to clinic next time you require our services.

Rated 5 out of 5 stars

Successful procedure…

I was apprehensive before arriving for my appointment but that didn’t last as I felt
relaxed after the procedure was explained to me.

February 25, 2026
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Reply from Interhearing

Thank you for your 5 star review Margaret. It is wonderful to hear that your apprehension didn't last long and our clinician made you feel relaxed for your procedure.

Rated 4 out of 5 stars

The practitioner was great

The practitioner was great, she worked really well to reassure my son while simultaneously removing the ear wax. All the wax was cleared and there were no issues, the job was done very well!
The only reason for 4 stars instead of 5 is for the presentation of the building, the waiting area was dingy and unprofessional. This made my son and myself worry about what level of professionalism to expect during the actual appointment. But that said, we experienced a high level care and competency from the practitioner.

February 4, 2026
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Reply from Interhearing

Thank you for your 4 star review Elli. We are thrilled that you found our practitioner great and that she reassured your son during the procedure. We are always trying to work towards making our experiences more comfortable for our patients and unfortunately we do not own any of the buildings we operate from. If you would be so kind as to call us and let us know which clinic you visited, we can try and address the dingy and unprofessional waiting room issues with the building management. All the best from the Interhearing team.

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Rated 5 out of 5 stars

The lady who cleared the wax from my…

The lady who cleared the wax from my ears was really kind and considerate and constantly explained what she was doing. I have no hesitation in recommending Interhearing if anyone is having ear wax problems.

February 4, 2026
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Reply from Interhearing

Thank you for your 5 star review. We are thrilled that you found the ear care specialist really kind and considerate. We look forward to welcoming you back to clinic when you require our services.

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏
Been here a couple of times over the last 4 years
Had my ears microsuction ( not uncomfortable at all ) hearing test .I have tinnitus really bad ...but hopefully a referral from inter hearing should get me an hearing aid..

A big thank you to mr Sarkhad Azbar .for your kindness and understanding
To anyone reading this ' please use interhearing if you have problems with ears etc .
Lovely staff .
Thanks so much .I feel so much better 😌

February 6, 2026
Unprompted review
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Reply from Interhearing

Thank you so much for taking the time to leave this lovely review, and for choosing Interhearing over the last few years — it really means a lot to us.

We’re so pleased to hear you found microsuction comfortable and that you felt better after your visit. We understand how difficult tinnitus can be, and we’re glad we’ve been able to support you with your hearing test and next steps. We’ll always do everything we can to make the process clear, reassuring, and tailored to you.

Rated 5 out of 5 stars

Really lovely lady

Really lovely lady Stephanie (I think was her name) really friendly and knowledgeable. Smooth quick treatment .

January 28, 2026
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Reply from Interhearing

Thank you so much for your 5 star review, we really appreciate it. It also helps others find the best treatment for them. We look forward to seeing you again in clinic when you need us.

Rated 5 out of 5 stars

Excellent service

February 4, 2026
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Reply from Interhearing

Thank you so much for taking the time to leave us a 5 star review Bernard, we really appreciate it.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Judy could not have been any more professional taking time to explain the procedure.

February 5, 2026
Unprompted review
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Reply from Interhearing

Thank you for your kind review Arthur, I will pass on your comments to Judy, she will be thrilled. We look forward to welcoming you to clinic next time you require earwax removal.

Rated 5 out of 5 stars

I visited Interhearing in Wolverhampton…

I visited Interjearing in Wolverhampton for the thid time,
The audiologist was excellent and very professional
I was very impressed with the photograph he showed me of my ear drum.before and after the treatment.
Thank you.

February 6, 2026
Unprompted review
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Reply from Interhearing

Thank you so much for your lovely feedback, and for coming back to see us in Wolverhampton — we really appreciate it.

We’re delighted you found the appointment professional and helpful, and that the before-and-after eardrum photographs gave you reassurance and clarity about what was going on.

If you ever have any questions between visits, please don’t hesitate to get in touch. We look forward to seeing you again when you need us.

Rated 5 out of 5 stars

A first rate experience

The experience was everything i hoped it could be. It was on time and expertly carried out. I was put totally at ease and both ears were done easily and in good time. Couldn't have asked for any more.

February 3, 2026
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Reply from Interhearing

Thank you so much for your wonderful feedback.

We’re really pleased to hear your appointment was on time and expertly carried out, and that you felt completely at ease throughout. It’s great to know the microsuction was done smoothly and efficiently for both ears.

Thank you again for choosing Interhearing — we truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Interhearing Experience

I have used Interhearing for all my appointments.Experienced nurse, Margaret is always friendly, makes you feel at ease.

February 3, 2026
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Reply from Interhearing

Thank you for your kind feedback, and for choosing Interhearing for all of your appointments — we really appreciate your continued support.

We’re so pleased to hear you’ve had a positive experience, and that Margaret has helped you feel at ease with her friendly, reassuring approach. We’ll be sure to pass your lovely comments on to her.

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Rated 5 out of 5 stars

Very good experience

The lady doing the ear waxing was very pleasant and easy to talk to. She explained everything clearly although I had been before. She kept me informed about the state of my ears and answered any questions. Overall a very good experience.

January 21, 2026
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Reply from Interhearing

Thank you for taking the time to share your feedback.

We’re really pleased to hear you felt comfortable and at ease during your appointment, and that everything was explained clearly throughout — even as a returning patient. Keeping you informed about what we can see and making sure all questions are answered is a key part of what we aim to do, so it’s lovely to know this came across.

Rated 5 out of 5 stars

excellent treatment

I have had trouble with tinnitus post a previous treatment and was very impressed with the sensitive approach Helen took to treating my - possibly oversensitive ears !

January 30, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

We’re really pleased to hear you felt supported, especially given the tinnitus you’ve experienced following previous treatment. Helen takes great care to tailor her approach, and we’re glad her sensitive, gentle handling helped you feel more comfortable with your (understandably) oversensitive ears.

If your tinnitus changes, flares up again, or you’d like any further support, please don’t hesitate to get in touch — we’re here to help.

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