I placed an order for my dance shies and paid for expedite shipping. After two weeks—nothing! I ask International Shoes where my shoes are, and they say I ordered them during the annual factory sh... See more
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I ordered 2 pairs of shoes based on the measurements that they provided on their website. The shoes were shipped to my location in Seattle USA and I paid for the shipping. The shoes do not fit at all... See more
Company replied
I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more
I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more
Company details
Written by the company
We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK, and shipping worldwide. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing' & several West End & Broadway shows!
Contact info
Unit 11, i.O. Centre, Fingle Drive, MK13 0AT, Milton Keynes, United States
- 01908 319937
- sales@ids-danceshoes.co.uk
- internationaldanceshoes.com
2.7
Poor
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 month
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Look great. Fit, terrible.
The shoes look lovely but neither pair fit and both pairs are supposed to be a 5.5 but they are significantly different in size from on another. I’ve been a size 5.5 for almost 40 years - neither pair fit. The sandle shape my toes are put over the end of the shoes and the gorgeous lace ups, I can only get my feet in with pain (it is not a case of ‘wearing them in’. They are the wrong size. Really disappointed as I had been so much looking forward to them. Look, great! Fit, terrible!
March 12, 2023
Reply from International Dance Shoes
Hi Katie,
Thanks for taking the time to leave a review and we're sad to hear that your shoes didn't fit.
Notice that this was your first order with us and some brands do differ a little in terms of sizing which can be frustrating.
The Mia T-Bar shoes are returnable, so if you did want to exchange these for a bigger size it's no problem at all (just return using the returns form supplied). Sadly the Roxy shoe is bespoke though but we might be able to stretch these (should you want to send them with the Mia T-Bar shoes).
Hope that we can help this way.
Many thanks,
International Dance Shoes
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Reply from International Dance Shoes
Hello,
Thanks for taking the time to review us. Sadly, shipping costs are very expensive nowadays and we continue to try to keep them as low as we can.
About taxes - you no longer pay VAT to us - it is paid at the rate in your country on arrival. It might seem as an 'added cost' however, as the UK is no longer part of the EU, you pay less to us nowadays as you don't pay us the VAT.
Many thanks,
International Dance Shoes
The best shoes for latin
The best shoes for latin, arrived in two days of shipping in New Zealand, high quality and helpful customer service.
March 10, 2023
Product arrived promptly and in perfect…
Product arrived promptly and in perfect order, I had a enquiry, so I decided to phone rather than email.
The lady who answered the phone was able to answer my questions immediately which was really impressive!
March 9, 2023
Very good quality and my shoes arrived…
Very good quality and my shoes arrived early for my dance exams - very helpful when I enquired about about my shoes.
March 6, 2023
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International Dance bag. Nice bag . Excellent service.
International dance shoes. Nice selection of shoes
Well made. Excellent delivery service.
March 7, 2023
Beautiful and comfortable shoes 👠
Beautiful and comfortable shoes 👠
Great customer service!
March 7, 2023
Great service
March 5, 2023
Amazing shoes
Amazing shoes, most comfortable and versatile that I’ve owned! Will definitely order again in the future
March 4, 2023
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Quick delivery
Quick delivery. Clear, useful website. Good products and good availability.
March 1, 2023
Great shoes to dance and teach in
February 28, 2023
Great customer support
I thought I needed a bespoke shoe given my foot size was beyond the available women’s sizing, but International Dance Shoes provided me with great advice to find a similar option in the men’s range which meant I didn’t have to pay the additional fee for bespoke shoes. Great service, and great products. I love my new dance practice shoes!
February 27, 2023
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Fantastic product and customer service…
Fantastic product and customer service as always. Wouldn't buy from anywhere else.
February 28, 2023
Animal print practice shoes
Animal print practice shoes, great product and good delivery.
February 27, 2023
Superb customer service and excellent…
Superb customer service and excellent products.
February 22, 2023
We enjoy the dancing with you!
March 19, 2023
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Good service
March 1, 2023
Good pair of dance shoes
Good pair of dance shoes, easy to dance with. Really pleased with the shoes.
February 28, 2023
No response from emails sent. This is my first time ordering from…
This is my first time ordering from this site. Sent 2 emails in Feb & 1 in March regarding some questions to the email address provided on website with no response at all.
March 6, 2023
Reply from International Dance Shoes
Hello,
Thanks for taking the time to leave some comments. We only have an email in February which was asking about our DanceGoals rewards (which was replied to within 24 hours - we'll resend it). Aside from that we don't see any other emails so please resend us anything you didn't get a reply from.
Many thanks,
International Dance Shoes
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