internetspecs.co.uk Reviews 889

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... See more

Rated 5 out of 5 stars

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more

Company replied

Rated 5 out of 5 stars

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more

Company replied

Rated 5 out of 5 stars

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... See more

Company replied

Company details

  1. Glasses Store

About internetspecs.co.uk

Written by the company

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

889 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We are very pleased with the great…

We are very pleased with the great service we have experieced. Thank you son much,

Peter ( from The Netherlands)

November 14, 2025
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Reply from internetspecs.co.uk

Hi Peter,

Thank you very much for your supportive review. We're really glad that you're pleased with our service.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

An Excellent Service

An excellent service from the team at Internet Specs, as well as a really competitive price. The ordering process was smooth and straightforward - but I was also able to speak with Iain and Mark which makes a massive positive difference when purchasing goods online. I highly recommend Internet Specs for the quality of their service, and keen pricing.

November 12, 2025
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Reply from internetspecs.co.uk

Hi Chris,

Thank you immensely for your supportive review. We're really pleased that you were happy with our service.

All the best,

Internet Specs

Rated 5 out of 5 stars

Internet Specs couldn’t have been more…

Internet Specs couldn’t have been more helpful to me when I purchased from them again. I knew I was dealing with a trusted source, from Mary Oct ‘25

November 2, 2025
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Reply from internetspecs.co.uk

Hi Mary,

Thank you so much for your supportive review. It means a lot to us.

Best wishes,

Internet Specs

Rated 4 out of 5 stars

Great value designer glassws

Good communication throughout the purchasing process and good value product.

October 30, 2025
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Reply from internetspecs.co.uk

Hi Graham,

Thank you very much for your review. We're glad that you found the glasses to be good value.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

5 star service

5 star service, have been using for a few years due to this. Thank you Internet Specs

October 17, 2025
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Reply from internetspecs.co.uk

Hi Louisa,

Thank you so much for your support. We really appreciate both your custom and your kind review of us.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Very pleased with my new lenses

Very pleased with my new lenses in the glasses I sent in. The return was quiet. Very happy will be definitely using internet specs again.

October 17, 2025
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Reply from internetspecs.co.uk

Hi Christine,

Thank you immensely for your review. We're glad that you're happy with the lenses and we look forward to hopefully helping you with your lenses and/or glasses in the future.

All the best,

Internet Specs

Rated 5 out of 5 stars

Glasses arrived as advertised

Glasses arrived as advertised. Fantastic communication from team. Exceptional service provided.

October 17, 2025
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Reply from internetspecs.co.uk

Hi,

Many thanks for your kind review. We're really glad that you were happy with our communication and our service.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Great online company to deal with


Great customer service and nothing was too much trouble.

Highly recommended.

September 30, 2025
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Reply from internetspecs.co.uk

Hi Maria,

Thank you for your kind review. We're pleased that you were happy with our customer service.

All the best,

Internet Specs

Rated 5 out of 5 stars

Excellent as always

This is the 3rd or 4th time I have used Internetspecs and each time I have had a good experience. The whole process takes about 2 weeks from sending my frames for reglaze until receiving them back again.

September 23, 2025
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Reply from internetspecs.co.uk

Hi Rob,

Thank you very much for your support. We're glad to have you as a customer.

Best wishes,

Internet Specs

Rated 5 out of 5 stars

Ordered a pair of Reykjavik Eyes…

Ordered a pair of Reykjavik Eyes titanium glasses with prescription lenses for my wife. Everything went great.
Great price and value.

September 2, 2025
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Reply from internetspecs.co.uk

Hi Aleksandr,

Thank you very much for your review. We're glad that you're happy with the price you paid.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Very helpful

Very quick service. Spoke to a lovely gentleman on the phone who was very friendly and helpful. Really helped me out when I needed it, thank you.

September 6, 2025
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Reply from internetspecs.co.uk

Hi Natalie,

Many thanks for your supportive review. We're really glad that you found our service to be helpful.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Amazing customer service

Company Review (internetspecs.co.uk)

I had a really positive experience with Internetspecs. The owner, Mark, personally called me several times to answer all my questions and reassure me before I ordered — proper old-school patient customer service that’s second to none. Prices are very competitive too.

The only slight downside is that the website could be a bit newer design , and I would have appreciated more written detail about lens coatings and maybe options for Zeiss, but maybe that's the geek in me!

But overall, the service and support far outweigh that, and I’d definitely recommend them.

Reykjavik Eyes Rikhard review:

The Reykjavik Eyes Rikhard glasses are easily the best I’ve ever owned. Ultra-lightweight thanks to their screwless titanium design, they feel like wearing nothing at all yet remain incredibly strong and flexible. Stylish, durable, and unbelievably comfortable — once you try them, it’s hard to go back to regular frames.
---
Buying experience was excellent and the glasses themselves are fantastic - thank you Mark!

August 29, 2025
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Reply from internetspecs.co.uk

Hi James,

Thank you immensely for your detailed review. We're really pleased that your experience with us was positive and we hope to be able to help you with your glasses again one day.

Best wishes,

Internet Specs

Rated 5 out of 5 stars

Thoroughly Pleased Customer

I was thoroughly pleased with the service and the product. I would reorder from Internetspecs.co.uk in a heartbeat!

June 1, 2025
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Reply from internetspecs.co.uk

Hi,

Thank you very much for your kind review. It means a great deal to us.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Fast turnaround, quality glasses

Really happy with the clarity and workmanship - just as good as my previous glasses made by my local optician. They had my order finished and shipped out within one week. Apparently they have a system to track if you keep checking the order status page - I did and they gave me a call after a few days to let me know they are almost finished.

August 1, 2025
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Reply from internetspecs.co.uk

Hi David,

Thank you so much for your supportive review. We're really glad that you're happy with your glasses.

Best regards,

Internet Specs

Rated 5 out of 5 stars

The customer service is excellent- a…

The customer service is excellent- a team member phoned me to actually recommend I switch to a less expensive lens option which would be more suited to my needs. I’m delighted with my glasses.

August 6, 2025
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Reply from internetspecs.co.uk

Hi Cath,

Thank you immensely for your support. We're really glad that you like your glasses and that you were happy with our customer service.

Best wishes,

Internet Specs

Rated 5 out of 5 stars

Trustworthy seller

Trustworthy seller. Repeat customer. Took 2 weeks to arrive, but worth the wait. Could not get these frames locally. Well made prescription glasses. Well packaged. Easy online ordering service. Thank you. Will use again.

August 2, 2025
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Reply from internetspecs.co.uk

Hi Dong,

Thank you for your detailed review. We're pleased that you found our ordering process easy and we look forward to hopefully helping you with your glasses again in the future.

Best regards,

Internet Specs

Rated 1 out of 5 stars

no option to opt out of cookies

doesn't seem to be any way of opting out of spam and cookies on theire website - only option is to "accept all"

August 9, 2025
Unprompted review
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Reply from internetspecs.co.uk

Hi,

Thank you for taking the time to share your feedback. We appreciate you raising this issue and understand your concern regarding cookie options. We’re currently in the process of upgrading to a newer version of our website, which will allow visitors to accept only essential cookies if they prefer. We expect this to be available soon and hope it will provide a more flexible and transparent experience.

Kind regards,

Internet Specs

Rated 5 out of 5 stars

Had a great experience

Had a great experience with Internet Specs. The service was quick and with a personal touch. Would highly recommend.

July 10, 2025
Unprompted review
internetspecs.co.uk logo

Reply from internetspecs.co.uk

Hi Jon,

Thank you very much for your enthusiastic review - it means a lot to us.

Warm regards,

Internet Specs

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