Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more
Company replied
Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more
Company replied
Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... See more
Company replied
Company details
About internetspecs.co.uk
Written by the company
Contact info
The Barn, Ravenstone,, MK46 5AR, Buckinghamshire, United Kingdom
- 01908 965985
- info@internetspecs.co.uk
- internetspecs.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding personal service
Outstanding personal service. we needed a replacement frame for our daughter as she broken her frame and it was discontinued at local shops and Mark gave us an excellent service and found the frame

Reply from internetspecs.co.uk
The default quality lenses were not…
The default quality lenses were not available for my prescription, so the company gracefully upgraded to the superior quality lenses for free.
Safe packaging with good protection ensured my new glasses arrived undamaged.
Thank you very much!

Reply from internetspecs.co.uk
I am delighted with my purchase
I am delighted with my purchase, I can’t speak highly enough of the service I received, it was excellent and the prices are very competitive too. I would definitely purchase from them again and wouldn’t hesitate to recommend to friends and family.

Reply from internetspecs.co.uk
Outstanding customer service
I am a repeat customer as the customer service is outstanding. Every order I have made has been perfect! Thanks Mark for your excellent communication and for providing such a personalised service - it is appreciated!

Reply from internetspecs.co.uk
Amazing
Amazing, glasses delivered so quickly and with lovely case. Thank you very much!

Reply from internetspecs.co.uk
The team at Internet Specs were great…
The team at Internet Specs were great at keeping me up-to-date during the progress of the order. When I asked questions, they phoned me straight away to answer my queries. I'd recommend them.

Reply from internetspecs.co.uk
I got precisely what I ordered at a…
I got precisely what I ordered at a fraction of the price I paid my optician for the same frame and lenses. So good I ordered 1 pair for distance and a second pair for reading. I’ll be back!

Reply from internetspecs.co.uk
Good communication
Good communication re delivery.
Very happy with the glasses and would recommend this company

Reply from internetspecs.co.uk
My glasses were damaged in transit…
My glasses were damaged in transit between transitions and internetspecs who responded very quickly. I received a new pair of glasses as ordered in only a few days. I am extremely pleased with the glasses and the price.

Reply from internetspecs.co.uk
When my frames arrived they were too…
When my frames arrived they were too small for my face , internetspecs were great , i ordered a new frame, returned the first pair and was refunded really quickly , great company i will definitely use them again

Reply from internetspecs.co.uk
My glasses lens were of a larger size…
My glasses lens were of a larger size so had to be specially made. The team at internetspecs kept me fully informed by email and telephone.
The glasses did take longer to arrive but I was very happy with them when they did. I will more than likely use this company again.

Reply from internetspecs.co.uk

Reply from internetspecs.co.uk
Went above and beyond to help us
Iain at Internet Specs really went above and beyond to help us. We needed a particular frame really quickly and he not only had this discontinued frame, but got it out to us in record time. Although called Internet Specs, this company offers a really personal service and are very helpful and knowledgeable. HIGHLY recommend!! :D

Reply from internetspecs.co.uk
Consistently excellent.
My wife and I have been buying glasses from, and getting glasses "reglazed" by, Internetspecs for well over 2 years now. Their service and responsiveness is consistently excellent - and their range of frames extensive. In my own experience I would more rely on their advice and guidance than my opticians - they are very helpful. Highly recommended.

Reply from internetspecs.co.uk
Great Service
They had stock of a discontinued frame I couldn’t find elsewhere, very responsive and great service. Would recommend!

Reply from internetspecs.co.uk
Very good customer service
Very good customer service, great glasses at an affordable price.

Reply from internetspecs.co.uk
Fabulous swift service from order to…
Fabulous swift service from order to delivery. Easy website to use.
Great customer service!

Reply from internetspecs.co.uk
Nice specs. Nice price.
Guy was very helpful. Glasses were nice. Very reasonably priced. 10/10.

Reply from internetspecs.co.uk
Returning customer
I'm a returning customer and have had a great experience once again. The first time, they delivered the spectacles to me in Brazil, directly to my home. This time, Mark perfectly arranged for my purchase to be delivered to my hotel in London during my stay. Great delivery experience, great lenses, and amazing spectacles. Internetspecs is simply brilliant.

Reply from internetspecs.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







