In The Book Reviews 

8,794
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

There was a delay in delivery and package took over 2 weeks to arrive. Customer service did get back to me, once contacted, with package tracking number. The books looks nice from outside but some pag... See more

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Rated 5 out of 5 stars

The quality was better than I expected and it arrived very quick with the standard shipping option. I am very pleased with this purchase and excited for the reaction when it’s opened on Christmas morn... See more

Rated 4 out of 5 stars

After reading the reviews, I knew the early years would be a small print; however, most pages looked smeared. This includes at least the first half of the book. Also on most pages, the print format is... See more

Rated 5 out of 5 stars

The book is an amazing gift for a history buff. My son is a middle school history teacher and he was extremely pleased to have the book and a source for having our young students see the headlines tha... See more

Company details

  1. Gift Shop

Information provided by various external sources

Welcome to In The Book. We’re book specialists. We know one story is enough to transform an individual’s outlook on the world, whether it’s a well-loved book from childhood, or a classic work of fiction. But, we put the magic into the story by writing you into the adventure as it unfolds.


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4.2

Great

TrustScore 4 out of 5

9K reviews

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4.2

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(8,794)

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Rated 1 out of 5 stars

Unreliable tracking

Unreliable tracking. I purchased a book with a specific delivery date in mind to gift the book. The delivery is well past the estimated arrival date at purchase. When I contacted customer service they were only able to give a generic next few days estimate. Haven’t received the book yet so cannot comment on actual product, but would not rely on the shipping window estimates!

November 29, 2022
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Reply from In The Book

Thank you for your review.

We do apologize that you have not yet received your order.

Looking into your order, and email confirmation, your delivery dates were between November 28 - November 30. Your item has been shipped by FedEx however it seems there has been a slight delay in transit, which we do apologize for. However, you will be receiving your item shortly.

We hope upon receipt, you were pleased with the item ordered.

Please accept our apologies for any inconvenienced caused.

Kindest Regards
The In The Book Team

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Rated 2 out of 5 stars

It took longer to deliver than your…

It took longer to deliver than your anticipated delivery date. Your tracking information sucked.

November 21, 2022
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Reply from In The Book

Thank you for your review.

We do apologize that your order was delivered later than quited.

Looking into your order, and email confirmation, your delivery dates were between November 21 - November 23. Your item has been shipped by FedEx however unfortunately there has been a slight delay in transit, which we do apologize for.

We hope upon receipt, you were pleased with the item ordered.

Please accept our apologies for any inconvenienced caused.

Kindest Regards
The In The Book Team

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Rated 5 out of 5 stars

Gifts

Simple and easy
I’ve ordered two and the quality is brilliant 🤩

November 10, 2022
Rated 4 out of 5 stars

Disappointed

After reading the reviews, I knew the early years would be a small print; however, most pages looked smeared. This includes at least the first half of the book. Also on most pages, the print format is not scaled to fit the entire page leaving almost one inch of blank space! With regard to delivery, the book sat still in shipping process for 6 to 7 days with “Label Being Created”. After sending an email regarding the status, my package moved and I received the book 4 days later. I believe my sports fan will enjoy the read and personalization; however, I don’t think I would order again!!

November 25, 2022
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