While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Accessories Store

Written by the company

inthedetail.ie is an online retailer of car cleaning and detailing products. Based in Ireland we offer a wide range of interior and exterior car cleaning products at great prices. Our products include foam sprayers, car wash buckets, brushes, cloths, rotary polishers and much more. We stock products from top suppliers including SGCB, Autoglym, Autoglym Professional and Microfibre Ireland. We ensure your order is shipped quickly and we are on hand to answer any questions you may have. If you're looking for car detailing supplies and equipment then please visit inthedetail.ie.


Contact info

4.0

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Looked good but possibly a scam

Placed an order everything looked fine, it said on the site delivery with Ups and would get a tracking code sent, that was around 3 weeks ago. Tried to contact multiple times and no response, i do not recommend from this experience.

March 20, 2026
Unprompted review
inthedetail.ie logo

Reply from inthedetail.ie

Hi David, Sorry to hear you were not satisfied with your order.
Unfortunately we don't have any record of you placing an order. Sadly we don't see any correspondence either. Please feel free to make contact through the website if you wish or respond here and we will follow up.

Rated 5 out of 5 stars

Outstanding customer service and exceptional product quality

I had a small issue with my order, as one of the buckets arrived damaged. I contacted customer support and was genuinely impressed by how professionally and promptly the situation was handled.
Not only was the response quick, but they went above and beyond by sending two replacement buckets for a single damaged one, which is an exceptionally generous and customer-focused gesture. This level of service is rare and speaks volumes about the company’s values.
The buckets themselves are of excellent quality, sturdy, and clearly well made. Combined with such outstanding customer care, this has been a thoroughly positive experience from start to finish.
I couldn’t be happier with how this was handled and would confidently recommend InTheDetail.ie to anyone. Truly top-tier service.

January 23, 2026
Advertisement
Rated 4 out of 5 stars

In the detail provided great value…

In the detail provided great value Autoglym products but don't carry the range of cloths and towels and washmitts from them which are definitely superior to the range they do carry however the price for their own brand products is far better value than the autoglym prices.
Only issue i had was the delivery wasnt dispatched with 24 hours as stated on their website and it was delivered before tey sent an email to say it had been dispatched and no tracking details were provided

January 13, 2026
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look