In the Garage Reviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and ease of installation, often noting they exceed expectations and effectively protect vehicles. Many highlight the superb customer service, describing it as helpful, responsive, and exceptional, with prompt assistance for inquiries and issues. The delivery service is frequently mentioned as fast and efficient, with items often arriving sooner than expected. However, some customers experienced issues with product functionality in damp or winter climates, finding that the built-in fans were insufficient to prevent condensation and moisture buildup. A few other people also felt that delivery times could be slow, and some noted that the product size was not always ideal for their specific vehicle, suggesting a need for clearer guidance on appropriate dimensions.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, ease of installation, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as well-made, durable, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, describing it as excellent, perfect,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast delivery times and... See more

Service

Consumers find service to be positive, with many reviewers describing it as superb, amazing, and exceptional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reporting back after using the garage for 8 months. It survived a brutal New England winter on Nantucket Island, off the coast of Massachusetts. No snow accumulation despite two major storms and zero... See more

Company replied

Rated 5 out of 5 stars

I bought Ultimate Outdoor Car Shield 18' to store an E30 M3, took one size larger as I wanted some space to move around the car. Fantastic customer care, helpful and reactive. Fast delivery, super e... See more

Company replied

Rated 5 out of 5 stars

Pricing was extra competitive. Communication was excellent. A few of the minor components failed within two years and Filippo did not hesitate in sending replacement fans and power supply. His produ... See more

Rated 5 out of 5 stars

Upgraded from my Outdoor Car Shield to 2 Next Gen Ultimate Outdoor Car Shields for my 2 Classic Mustangs. Fantastic products, so easy to install. Easier than the Outdoor Car Shield to use on a d... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

Our products set up in minutes and guarantee nothing touches your car. Continuous filtered airflow reduces condensation keeping your vehicle dryer, safe and clean


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(206)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Very easy setup, exactly what I wanted. Moving from a Car capsule to this option is a no-brainer. The ease of just undoing one rear door over completely removing the cover is worth the extra.

June 1, 2020
Unprompted review
In the Garage logo

Reply from In the Garage

Hi Jerry. Thanks for your kind review and we are glad you like your Ultimate Car Shield.

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Rated 5 out of 5 stars

I LOVE IT!!!

I am very pleased will my item, got great service from the seller.

May 3, 2020
Unprompted review
In the Garage logo

Reply from In the Garage

Hi Eddie. Thanks very much for the review. Glad you enjoy the product. Send us picture with your car inside if you like.

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