Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
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Company details
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Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
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Replied to 100% of negative reviews
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Very fast shipping
Very fast shipping, easy ordering and a starightforward service make it a first class experience. Customs clearance was very fast and without any problems.
Rolls Royce spares
Quick delivery, knowledgeable staff even managed to get a bit of discount
Best service and such efficent staff
Best service and such efficent staff , very knowledgeable. Fast deliverly.
Had what i neede in stock
Had what i neede in stock. Water pump for 1947 Bentley MK VI. Ordered Monday, arrived in South Africa at my door on Thursday. Terrific service, Thank You.
I have only just bought my dream car
I have only just bought my dream car, a Rolls Royce Silver Shadow 2,im going to have as a running resto, i bought parts from intro car and am so impressed, had parts almost next day , first class service, im going to stay with intro car for all my parts, plus all help is on utube fantastic .
Incredible customer service !
Incredible customer service !! Dealt with a problem very efficiently with great courtesy, and excellent follow up. Very Happy. Michael took charge and is to be commended. Thanks.
Good local fast service
Good local fast service. I've purchased items from you before and love the ethos behind the Company in keeping our marques on the road.
excellent arrived in Sydney quickly
Great range of parts
Great range of parts, good prices, awesome customer service. Absolutely no complaints from me. A++++
Parts arrived next day
Parts arrived next day. Great selection of parts.
Easy to order.
My go to Rolls/Bentley people
Matt Duncan is spectacular. It's a rare thing to speak to someone who not only sells you parts, but knows what they do, where they go, and actually tells you what you need to do to get them working. If he doesn't have the parts, he'll make sure he gets them next day delivery, so definitely makes working on these cars much easier
Ordering was easy
Ordering was easy, communication was excellent and delivery was prompt.
Have not installed the starter so can’t comment on product quality yet.
Always very helpful to deal with & the…
Always very helpful to deal with & the staff respond swiftly to emails etc.
I have used them virtually since the business started.
Would recommend unreservedly.
Couldn’t ask for better service
Professional, approachable and knowledgeable. Staff are ready to go the extra mile and you get a sense they really care about providing a great quality service
Excellent Service as always
Great speedy service and follow up from…
Great speedy service and follow up from original inquiry. Definitely will use again. P James
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