Me and my partner have just come back from the 30/08 Bali 12 Day Intro Tour and it’s honestly been one of the best experiences we’ve ever done. A huge shoutout to our group who were all so lovely! But... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an amazing time travelling South Africa and Eswatini with our guide Lizano. He was always a friendly smiley face who went above and beyond to make sure our trip was the best it could be and gave... See more
Company replied
The Croatia Sail Adventure Tour was such an amazing experience. The itinerary was packed with activities, swim stops and plenty of free time to explore the islands, while still keeping authentic... See more
The Intro South Africa tour was a once in a lifetime experience, completely unforgettable. Huge shout out to our super star ⭐️ guide Lizano, his breadth of knowledge and cultural understanding wa... See more
Company replied
Company details
Written by the company
Welcome to INTRO Travel. A group tour, but so much more. Connect with the world. Dive in to different cultures. Eat your heart out. Meet new people. Make a difference. Live a life less ordinary. As small group adventure travel experts, our passion for authentic, responsible and life changing travel experiences is what sets us apart from the rest. With us, you’ll travel with friends, leave as family, and see the world in a way you never thought possible.
Contact info
201 Kent Street, 2000, Sydney, Australia
- hello@introtravel.com
- introtravel.com
Breach of guidelines
Japan Adventure
I just finished the Japan Adventure 13 Day Tour. It was an amazing experience. My group leader Izzy was just perfect. She made sure everyone was comfortable and had a great time. The tour is a perfect mix between traditional Japanese culture and modern city life. I highly recommend this tour.

Reply from INTRO Travel
I did the Japan tour with izzy and izzy…
I did the Japan tour with izzy and izzy was absolutely amazing. So kind and knowledgable. I don’t think the trip could have possibly been better! We had the whole itinerary and travel plans prepared for us and overall the trip was like a dream. I couldn’t recommend it more to everyone. Had the most amazing time and no stress involved. Thank you izzy and intro!!

Reply from INTRO Travel
12 day Thailand - Liam Brodigan
We’ve just done an unforgettable 12 day tour of Thailand with Liam Brodigan and we honestly couldn’t have asked for a better experience!
From day one right through to our final goodbye, Liam was absolutely incredible. No question was ever too small or too silly and he constantly checked in to make sure everyone was happy and comfortable. His knowledge of every place we visited was impressive.
We were also lucky to have Nan as our local guide. She was just as knowledgeable, incredibly friendly and brought so much fun to the group. On top of that, she’s an amazing photographer!
Travelling as a couple on a group tour turned out to be such a great decision. We met so many great people from all over the world, we created such a great bond! Which made the experience even more special.
We truly had the best time and would highly recommend this tour!
Experience 10/10
Liams dancing 7/10

Reply from INTRO Travel
Liam Brodigan -thai intro
Liam Brodigan is an unbelievable guide, Intro are very lucky to have him on board. He offered the perfect blend of support, encouragement, guidance and friendliness. Somehow he managed to be our mom and our hype guy and was a class act throughout. He was a huge part of what made this tour special, and accessible as a bit of an anxious traveller. He was very knowledgeable and encouraged everyone to maximise all of the opportunities available on the tour.
A truly kind and fun soul.
For anyone interested, he's going to be doing the Vietnam tours for the next while!
2/5 for dance skills, but 10/5 for effort.
(Notably: 22 out of 22 people vote him not a minger)

Reply from INTRO Travel
I have just finished the 9 day intro to…
I have just finished the 9 day intro to Thailand and it has been one of the most amazing and fun experiences! Our group leader, Liam, has been incredible from start to finish, I always felt safe, looked after, included and made sure we were all having fun. Liam answered all of my incessant questions, if he didn’t know something he found out quickly, he helped with onward travel and suggestions of things to do in our spare time. But the best thing about Liam is his incredible dance moves 💃
We also had an amazing local guide, Nan, who brought so much fun and energy to the group, always smiling and dancing and has insane photography skills 😘
We met Emma while in Koh Phanagan, she is just starting her training to be a group leader, and she is an absolute LEGEND ❤️ so friendly and fun and free spirited and made sure to talk to and look after everyone, best of luck to her, she going to smash it as a leader, some very lucky groups to have her in the future 😁
The trip itself was a great mix of sightseeing, activities, downtime and partying. We got to see some beautiful locations like the floating bungalows we stayed in for a night in Khao Sok and a really beautiful bar up high overlooking Koh Pha-ngan ❤️ I would 100% recommend going on an intro trip, if you’re feeling nervous about going alone or being safe etc, there is no need, the group bonded very quickly and I have a few friends for life who I already have plans to see in a few weeks time.

Reply from INTRO Travel
australia east coast tour
i’ve just finished the 28 day east coast tour in australia 🇦🇺 my tour leader was Kiera, she was 10 out of 10, highly recommended 😁 she brought the good vibes, good laughs, and key information. couldn’t have done it without her 🫶🏼
this is my 2nd tour with intro travel and i’d highly recommend them, just booked my 3rd one for july 🇱🇰

Reply from INTRO Travel
28 days east coast oz
Just finished 28 oz east coast with keira. (January 23rd until February 19th) It was a great trip keira was great at organizing all the add on activities I wanted to do and answered all the questions I had. She also told me to get in touch if I needed anything on my further travels in Australia. Highly recommend.
Thanks for everything Keira you are a a great leader 🙂

Reply from INTRO Travel
23jan - 19feb oz east coast tour 2026
The trip obviously included transport, activities and some food; the difference was made by having a tour guide who was happy to help whenever necessary.
Australia is such a great place, everywhere is beautiful. I recommend the tour, especially as organising your own activities so closely can be risky
Thanks Keira!

Reply from INTRO Travel
Cambodia Intro Review!
I just finished the Cambodia intro part of the Epic Asia tour, and I couldn't recommend it enough! What certainly made the trip special was having Logan as our group leader, he was so enthusiastic about everything the trip had to offer, and he never failed to bring the vibes up! I loved that he felt more like a friend than a leader, but it was still also very clear he was constantly looking out for us all. Only thing I would've wished is that the trip was longer, but apart from that, the activities that are fit into the 10 days do still give you a good taste of Cambodia!!

Reply from INTRO Travel
Such an unreal experience
Such an unreal experience! Our New Zealand tour guide Tommy was so efficient and organised, making the trip super fun and relaxing. Couldn’t recommend intro travel more, you meet the best people in the coolest places for affordable prices and with an enthusiastic tour guide who shows genuine care and kindness towards every tour member I couldn’t ask for anything more :)

Reply from INTRO Travel
Awesome Thai Islands/Beaches Tour
Saw a lot of beautiful beaches and did a lot of fun activities (eg 3 boat cruises, kayaking in mangroves).

Reply from INTRO Travel
Lachie was a great down to earth and…
Lachie was a great down to earth and genuine tour guide. Having him definitely enhanced the Japan experience! He is responsible and professional whilst being being just 'another one in the group'.

Reply from INTRO Travel
Intro Travel 5 Star Experience
I have just competed my trip, and Cambodia stood out as a main part,
mainly due to our tour guide Logan making it so memorable. He was like a best friend who kept us safe, he gave us a lot of cultural knowledge about the places we went to and always made sure we was having fun, and enjoying the trip. I have had the best time, thank you so much Logie Bear 🫶

Reply from INTRO Travel
I’ve just finished my tour in Cambodia…
I’ve just finished my tour in Cambodia and it was one of my favourite places I’ve been to. Our group leader Logan really made a difference on the trip with his positive energy, always bringing the laughs but also making sure everyone is okay and feels included. He was very knowledgable on Cambodia and it was nice to see how friendly he was with staff from hotels/bars/restaurants etc. Everything felt very organised and ran smoothly so the trip was a great way to end the Epic Asia tour

Reply from INTRO Travel
New Zealand 17 day tour🤩🇳🇿
I went on the 17 day New Zealand tour and had Tommy as my group leader. The tour was incredible and included the most amazing activities and experiences that I’ll never forget. Tommy was an incredible group leader and as someone who has been on multiple Intro tours, he was one of the most knowledgeable, caring, and supportive leaders I’ve ever had! I feel incredibly grateful🥹

Reply from INTRO Travel
Tommy is Awesome!
Tommy consistently tailored the trip to best suit our individual needs. He was extremely adaptable and great at creating a positive and welcoming environment.

Reply from INTRO Travel
Fantastic NZ Adventure Tour
I had an absolutely fantastic time on the 17-day New Zealand tour, which started on 23rd January 2026. The itinerary was packed in the best possible way, with stunning scenery at every turn, great local recommendations, and plenty of optional activities to suit different interests and energy levels. It felt like we saw and experienced so much without it ever feeling rushed or overwhelming.
Our tour leader, Tommy, was a huge part of what made the trip so enjoyable. He was welcoming, knowledgeable, funny, and incredibly organised, keeping everyone on track effortlessly and completely stress-free. You could really tell he cared about making sure everyone had the best experience possible. Always had a Tommy tale handy at every stop.
I would highly recommend this tour to anyone wanting to explore New Zealand in a fun, well-organised way. I’m already looking forward to booking future Intro Tours to explore other countries!

Reply from INTRO Travel
Tommy
Tommy is the best tour guide he’s so organised and responds in 2 seconds with any questions you have. genuinely cares about all the people on his tour and takes the time to get to know each one of us on a friendship level. would love to go on so many more intro travel trips but no tour guide can match to tommy. all the activities were amazing and his knowledge on everything is insane. he deserves a pay rise and a private hotel in queenstown 🩷🙏

Reply from INTRO Travel
NZ South tour from 31st Jan
Did NZ South tour from 31st Jan - tour was good fun and the guide Tommy made the trip great and made sure everything went smoothly.

Reply from INTRO Travel
I just did the Thai experience tour…
I just did the Thai experience tour with intro travel. I’m not sure if I can describe the experience with just a couple of words, I would probably have to write a book about it😅
AMAZING!!!
This trip was without a doubt one of the best trips I’ve ever been on! It was a small group of seven people which was just perfect👌🏻 everybody got along so well and I can say that I’ve made some friends for life! All the activities, trips, transportation and other was just so perfectly planed and I never had to worry about anything!
My biggest gratitude goes to Maddie my tour guid as well as Mr Boom - local guide
Maddie - was exceptional! She’s so kind, full with laughter, experience and just overall a fantastic human being🥰 she made everyone feel welcome and made sure everyone was safe! She communicated with us every step through every activity and made sure we had no unanswered questions at all times! She’s like your best friend and google on this trip😂 to Maddie I want to thank for making my experience the best I’ve ever hoped for👌🏻❤️
Mr Boom!… where to begin?
He’s not just a local guide… he’s also your best friend as well! You could never guess how old he really is… (it’s a surprise🤭) Boom give us so much information regarding to Thai culture and was always up for an adventure with us, some adventures may have included a drink or two😅👏🏻 Boom - thank you for sharing your experience with us and for all the memories from this trip! If I’m ever in Thailand again, Boom is my first to contact!❤️

Reply from INTRO Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.