Bamboo Reviews 

49
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Trust me when I say I have traded multiple times and every single time my order expires and I get deducted a commission. I'm so done with bamboo I'll take my money somewhere else. How can my order ke... See more

Rated 2 out of 5 stars

Honestly, with the reviews am seeing here... I must say I'm scared to use this Bamboo app. These reviews are not encouraging, even on X ( formerly twitter) people are complaining about their funds be... See more

Company replied

Rated 1 out of 5 stars

I have been logged out of my account for almost 2 weeks now. Been trying to contact you guys to no avail. Finally found you on Twitter DM you guys and supplied my information for verification.... See more

Company replied

Rated 5 out of 5 stars

I bless the day my friend NAOMI AJAYI introduced me to bamboo, we were just having a girls time and boom she talks bout investing and making more money, security my future, and that day has turned ove... See more

Company replied

Company details

  1. Investment Service
  2. Finance Broker
  3. Financial Consultant
  4. Investment Company
  5. Non-Bank Financial Service
  6. Stock Broker

Written by the company

We are helping Africans build wealth from the ground up! Our technology provides both retail investors and institutions real-time access to the US Stock market, other global capital markets and investment products that provide real, inflation-adjusted returns.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

49 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(49)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE OF THIS APP !!!

BEWARE OF THIS APP !!!
This app is very bad everything about it deals with them ripping you off your funds if you buy a stock and you start losing money once your stock equity is a # lesser than 5000 you cant stop nor sell the stock you will just sit down helplessly watching your funds reducing in value moreso their customer care agent is so wack none is responding to your compliant when it's about you wanting to get off the trade invest in this kinda app at your own risk 💔

May 12, 2026
Unprompted review
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Reply from Bamboo

Hi Timileyin, thank you so much for sharing feedback. We’re truly sorry to learn that you’ve had this experience with Bamboo. Please be assured that our team will be in touch with you to go over this complaint in detail and provide assistance. Thanks again for taking the time to share your thoughts.

Rated 5 out of 5 stars

My Awesome experience with Bamboo Investment Management

I started investing through Bamboo six months ago and my experience has been awesome. Two weeks ago, I sold some stock and I received the proceeds in my account the following day and now, today, I sold some stock this morning and by this evening, the entire money is in my First Bank account. This is unprecedented-I have never experienced this with other service provider whom you would send mails to and make calls before money is remitted into your account and sometimes it takes two weeks.

April 30, 2026
Unprompted review
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Reply from Bamboo

Thank you so much for your kind review! We're so glad to be a part of your investment journey!

Rated 3 out of 5 stars

Subscription-Based Model for U.S. Stock Trading Fees

Hi Bamboo Team,

I appreciate the opportunity to use your platform for trading in Nigeria—it has been very helpful.

However, I would like to raise a concern regarding the commission fees associated with buying and selling U.S. stocks. For active traders, these per-transaction charges can quickly accumulate and significantly impact overall profitability.

I would like to suggest considering a subscription-based pricing model—perhaps a fixed monthly fee (e.g., $7/month) that allows for commission-free trades on U.S. stocks. This approach is already being adopted by platforms such as Wealthsimple and other international brokers, making trading more accessible and cost-effective for frequent users.

For instance, on a $1,000 trade, a $16 commission can materially reduce potential gains. When additional fees are applied upon selling, even a modest profit (e.g., $30) can easily turn into a loss.

Introducing a similar option on your platform could encourage greater user engagement and attract more active traders, particularly those focused on the U.S. market.

Thank you for your time and consideration. I look forward to your response.

Best regards,
Davies

April 16, 2026
Unprompted review
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Reply from Bamboo

Thank you so much for your detailed feedback, Davies! We're constantly reviewing our commission structure and processes to ensure all Bamboo users have the best experience. Should we be able to introduce this model in the near future, we will most certainly announce it. Thanks for using our app and taking the time to share insightful feedback :)

Rated 1 out of 5 stars

I have withdraw money from bamboo but…

I have withdraw money from bamboo but getting to two weeks I never received my money

February 13, 2026
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at support@investbamboo.com, and we will be happy to help you.

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Rated 1 out of 5 stars

Think Twice

If you are yet to get in , you better think twice. They told public that they charge $1 commission for purchase of USA stock and $1 for sell , it is not true with respect to sell. For sell, you do not know how much they will end up reaping you off. Again, they give you the worst and negative exchange rate for both your buy and sell. In fact , difference between the two can be well over 30% to your negative. For instance, if you are buying with Naira, they charge N1,485 per $1 and if you want to sell the same minute , they will give you N1,455. So, the question is, what is in it for you? You are practically risking your capital and having other humans to be unjustly enriching themselves through your sweat.

Why will a stock trading platform be playing hanky panky with commission it is charging its own customers? Why will a business be reaping off its own customers?

February 10, 2026
Unprompted review
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Reply from Bamboo

Hello Franca! Thank you for your feedback!

We're sorry for the experience you had.

Please note that we charge a 1.5% commission when you buy or sell stocks on the U.S. stock markets, with a minimum charge of $1 for buy orders, and $1.02 for sell orders.

This means that if 1.5% of your sell order trade is less than $1.02, you will be charged the minimum $1.02.

You will see the "Estimated Commission" on the page when you review your Buy/Sell order.

At this point, you can choose to go ahead and make the trade or not.

Additionally, Our payment partner sources for the dollars before it can be converted from Naira for you. 

The rate you see on the app at each point in time is usually the best rate our payment partners were able to source at the time, which is close to the parallel market rate. 

We will continue to source for the best possible rates and update them as they change.

If you need further assistance or have any questions, please email us at support@investbamboo.com and we'll be happy to help.

Thanks.

Rated 1 out of 5 stars

For a week now I can't get results and…

For a week now I can't get results and I follow invest. com which is updating performance but for weeks now bamboo just palm my money no increase no trading ... I anticipate the next thing is too show zero balance .. big scam

December 1, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note Bamboo is 100% real, and our Customer Experience team is always readily available to support you. Please contact us via email at support@investbamboo.com, and we will be happy to help you.

Rated 1 out of 5 stars

Unable to sell all my shares

Very Poor Service... You are limited to selling on a set number of shares and they have poor customer service

October 17, 2025
Unprompted review
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Reply from Bamboo

Hello there, we apologize for the inconvenience. Fractions aren’t supported on limit/stop orders. You can only trade fractions using the “Buy/Sell Now” option. For further assistance, please contact support@investbamboo.com, and we will be happy to help.

Rated 1 out of 5 stars

Avoid using

Avoid using this platform! They would let you deposit as much as you can to invest, but when it came time to withdraw, that's when the real trouble began.
Fortunately, I explained everything to my coworker at work, and she suggested a good platform called 'S tamp'life!! I must say that I'm glad | heeded her advice.

September 24, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via support@investbamboo.com, and we will be happy to help you.

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Rated 1 out of 5 stars

Bamboo just suddenly has the worst…

Bamboo just suddenly has the worst Customer Service Support.
They've deactivated their call number and for over 4 weeks I have been trying to contact them to resolve a withdrawal that was reversed and they have been playing Delay tactics!

Bamboo, please reach out to me via my email which holds account with your investment platform.

September 16, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at support@investbamboo.com, and we will be happy to help you.

Rated 1 out of 5 stars

Terrible Customer Service

I wish I came here before planning to invest in Nigerian stocks using Bamboo, the hype got me! I have been locked out of my account for 3 weeks now. Customer care service has been unresponsive, support@investment bamboo only sends automated message to let you know they have received your message and after that, no response. Three weeks now, no access, no email response, stock investment plan in the drain. Never follow media hype, please read reviews. Second time I have fallen victim of this with Nigerian investment companies. If I ever get my 50K out of their, never using the app again.

August 28, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at support@investbamboo.com, and we will be happy to help you.

Rated 2 out of 5 stars

I made a withdrawal request for over…

I made a withdrawal request for over five days. I have written to the customer support and there has been no response to my request even from the customer support! I can't talk or chat with a live person! I can't track withdrawal requests! Service needs to improve.

August 25, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at support@investbamboo.com, and we will be happy to help you.

Rated 1 out of 5 stars

I do not recommend

I do not recommend. I am waiting for my withdrawal since June 25th

July 25, 2025
Unprompted review
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Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via support@investbamboo.com, and we will be happy to help you.

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Rated 1 out of 5 stars

Misan is a bizarre

Misan is a NIGHTMARE - worst experience
I recently opened an account and started investing. Then they introduced me to Misan and I registered and created a virtual card and transferred money into my card. The following day, I could not access the card again and each time I want to open the card, it prompts me to create a new card which will be charged but without access to the over 500 USD I have on the other card. I have written severally but the best I got was an auto reply.
The main Bamboo account is fine but the Misan account is a bizarre.

Update: My money was eventually returned to my account after several exchanges even though it's less by 75,000 naira. Once again, thanks 15/7/2025

July 5, 2025
Unprompted review
Bamboo logo

Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. If you need further assistance or have any questions, please contact Misan support via email at getmisan@investbamboo.com, and we will be happy to help you.

Rated 5 out of 5 stars

Seamless

Seamless, and easy to use

May 2, 2025
Unprompted review
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Reply from Bamboo

Thank you so much for your kind review! We're so glad to be a part of your investment journey💚

Rated 5 out of 5 stars

So far, so good!

I've been using Bamboo for a little while now and even though I'm new to investing and it took me a little while to get used to the system, I like how easy it got after a couple of days of use.

I also love that there's other options to grow your money including Treasury Bills and the Dollar Fixed Return.
You can just stash spare money you're not using in there and have it work for you!

May 2, 2025
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Reply from Bamboo

Thank you so much for your kind review! We're so glad to be a part of your investment journey💚

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Rated 5 out of 5 stars

Thank you Bamboo ✨

I bless the day my friend NAOMI AJAYI introduced me to bamboo, we were just having a girls time and boom she talks bout investing and making more money, security my future, and that day has turned over my finances. I highly recommend Bamboo they are going to make u more money, the apps is user friendly, good rates as well, and the stocks? Absolutely great deals from a first time investor.

February 18, 2025
Unprompted review
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Reply from Bamboo

Thank you so much for your kind review! We're so glad to be a part of your investment journey💚

Rated 1 out of 5 stars

This bamboo app are not working good with there customer I swear

Bamboo investor are useless and bamboo app not take good with the customer and I don’t know how I say

January 19, 2025
Unprompted review
Bamboo logo

Reply from Bamboo

Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at: support@investbamboo.com, and provide a more detailed description of the problem you're having and we will be more than happy to help you.

Rated 5 out of 5 stars

Bamboo is the best investment app in…

Bamboo is the best investment app in the entire world! Easy to use and invest, i love the Customer service team! Ever ready to help out and communicate with good product knowledge!
Thank you so much Bamboo! You have made investment easy for me.

April 11, 2024
Unprompted review
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Reply from Bamboo

Thank you so much for your kind review! We're so glad to be a part of your investment journey💚

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