invisiblebraces4u Reviews 

844
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 796 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and treatment coordinators are exceptionally friendly, approachable, and very informative during their initial video consultations. People also deeply appreciate the remarkably smooth booking process and how quickly virtual appointments can easily be arranged to comfortably answer all questions. Some reviewers were not happy with ongoing communication issues and unexpected administrative delays experienced after officially starting their overall journey. Consumers noted that receiving timely responses from customer service or trying to secure convenient follow-up appointments could sometimes become quite frustrating, unorganized, and difficult.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as welcoming, approachable, and... See more

Service

Consumers find service to be positive, highlighting smooth and professional consultations where staff... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing consultations as welcoming,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly representatives... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting how simple, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my first initial meeting with Josh Gower, he was very straight forward , informative, and approachable all in one go which I massively appreciate. I found out all the information I needed and le... See more

Rated 5 out of 5 stars

Troy was super helpful and answered all the questions I had. Very attentive and gave me all the details I need to go forward with my Invisalign journey. I can’t wait!!

Rated 5 out of 5 stars

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusion... See more

Rated 5 out of 5 stars

Went into my consultation at IB4U Bow feeling anxious and skeptical but walked out of there absolutely gleaming with excitement!! The service was so smooth and professional. Every member of staff w... See more


Company details

  1. Cosmetic Dentist

Written by the company

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

844 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(844)

796 reviews in the last 12 months

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Rated 5 out of 5 stars

Consult with Harley

After seeing the Instagram ads a few times I finally got myself booked in and it couldn’t have been easier. Harley was super friendly and explained the process in a way that was easy to understand. The transparency on the pricing and how they are able to provide the same service for a much better price really eased any concerns and got me excited about the process again.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie was excellent

Jamie was excellent, and that's not just because we share the same name 🤣

I have had quotes from other dentists etc and they have nearly been double the cost!
They also talked me through everything I needed to know and made me feel comfortable and at ease

Can't wait to start my treatment with these guys,

Thankyou
Jamie

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Jamie they went…

Excellent service from Jamie they went above and beyond shorter, smooth and positive experience professional helpful and approachable throughout. I highly appreciate the support I would gladly work with them again.

August 3, 2026
Unprompted review
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Rated 4 out of 5 stars

I’ve still not had my initial…

I’ve still not even had my initial appointment yet so I can’t really give the best review but I will say I spoke to Jamie in the virtual appointment did not rush me to make payment and answered all my questions. Informations was given well. From my research this is a legit company with mixed reviews so hopefully I have a good experience if I continue with them

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good and efficient service

Gozde was such a lovely host she was so kind and friendly. I felt so comfortable. I didn’t have to wait very long and she quickly passed me onto my treatment coordinator, Idwan. Idwan was very efficient and she listened to me very well. She answered all my questions and made the booking details an easy process. Thank you both❤️

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Tried to get my consultation and the…

Tried to get my consultation and the host took a while to come on and when she did we had audio issues for about 10 seconds, she disappeared and by the time the audio issues was resolved she didn’t return and had me in the waiting room before she removed me preventing me from ever admitting to the meeting. All in all, my consultation didn’t even happen. I’m going with smilewhite instead.

Bad first impression. After this experience I got to reading the reviews and this just shows I’ve dodged a bullet. I took a screenshot of the message. Very rude of her. Idk what kind of business is this. Made me realise my consultation with smile white yesterday was beyond exceptional and they’re the ones to continue with.

August 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Really helpful consultation with Harley…

Really helpful consultation with Harley - we had lots of questions and felt like we got the answers we were after and he didn’t make us feel rushed at all! We feel really excited about our consultations and very grateful for the information he has given us so far!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience as the process…

Had a great experience as the process was quick and simple from the video consultation to having the scan and seeing the dentist. The team answered all my questions and queries that I had, and explained the next steps clearly and concisely.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Such an amazing experience!

Such an amazing experience! Consultation everyone was so helpful and responded on WhatsApp has been really quick and effective. Cannot wait to continue my journey with invisiblebraces4u and see the results!

July 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience as someone with a fear of dentists!!

I recently had my face to face consultation in Leeds, where I was met by lovely, welcoming and knowledgeable staff from first arriving at the clinic, to leaving.
The lady on reception was really polite. The dentist who took my x-rays was really kind and Lily, who talked me through the process, payment options and answered all my questions was absolutely brilliant. I felt like I was talking to someone I had known years, having a catch up! I felt so comfortable and at ease, as someone who has had a life time fear of dentists, this is huge for me! I also did not feel under any pressure to commit to anything, which I found so reassuring!!
The prompt communication and information I have received both pre and post face to face consultation has been great! I have found the customer service to be 10/10 and always in a timely manner when emailing for advice/to book in.
The process so far has been straight forward and I feel like I’m in good hands. I am super excited to see my results at the end of my journey. Thank you!! X

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Five star experience

I haven't had them fitted yet, so this review is of the process beforehand.

I'm the kind of person who likes detailed explanations. I want to know what to expect. From booking the video call consultation (appointment available two mins later), to attending my in-person session, the whole process was incredibly easy, friendly, and no pressure.

The video call went through the various prices and options as well as what I wanted out of it and what to expect in-person if I wanted to continue. I paid the £25 deposit to secure the appointment. It's refundable.

On the day (a Sunday appointment no less!), I had a 3D scan of my mouth, a dental checkup, and x-rays to create a render of what my teeth looked like and what Invisalign could do for me. I was able to ask questions along the way and the staff were really friendly and welcoming.

Once I was happy, they discussed prices and left me to think about my choices. I agreed to proceed on the spot, in part because of how low-pressure and high-info the process had been.

I've had reminders of what I need to do via WhatsApp and email so I didn't risk missing filling a form etc.

Really simple, and I'm keen to get going now!

July 26, 2026
Unprompted review

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