The customer service turned an otherwise difficult situation into a "fix" for my problem. One of the bottles I ordered wouldn't charge all the way for some reason. Things happen! The other bottle work... See more
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Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
4022 E Commercial Way SE Suite 3 , 97322, Albany, United States
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I appreciate the customer service. Using Ion Bottles have made a difference in my health.
My first pitcher was defective after some time. They looked up my order and sent me a replacement. I tried cleaning and doing as instructed, but the first one kept having a terrible after taste. Great response and communication!
Franz was very diligent in helping me with my concern. Excellent service.
The Ion Bottle has been great for me and I have definitely noticed the difference. I needed some assistance from Franz and he made my process quick and seamless. Very helpful guy from a great company.
This was our first experience purchasing hydrogen ion bottles and we chose Ion Bottles. We bought 2, one for myself and the other for my spouse. We were pretty enamored by them and spread the word quickly to our friends and family. I could see the benefits of reduced inflammation and my spouse's gut health has improved. After about 3 months one of the bases stopped working. It wouldn't charge.
Going through the process to get a warranty replacement was extremely frustrating. Eventually, we received our replacement. We then resumed using the bottles as we had been, and for another 4 months, they were great. That's when another base stopped working. It's the same problem as before. We didn't mark either base to know which one was the defective base. However, based on some wear and tear we assumed it was the remaining one from the original order. This time, working with customer service to replace it was much easier.
We are hoping this is the last time we will need to replace an Ion Bottle.
Support from the customer service team was exemplary. Franz clearly communicated steps of the process and followed through with each one. Difficulties were resolved within 3 business days.
This American company in Oregon makes an incredible product and the customer service is beyond amazing.
I have been using The Atom Bottle for a month now and am very pleased with its effects—results I believe could not have been achieved with a less powerful hydrogen generator.
When the first bottle I received was broken during transport, Ionbottles provided excellent customer service. They allowed me to explain the situation and promptly sent me a fully functional replacement.
Since then, I’ve been a happy user of this health device, and it has become something I look forward to using every day.
This company really stands by their product. I bought the 50oz bottle and I had a problem with the start button. I reached out to the company and they helped me get a replacement
My bottle started to develop a crack 6 months after I bought it and they shipped me a new one no questions asked. Love this company!
My family (4 people) have been using the Pro Hydrogen Water Bottle daily for 2 years now.
Pros for us:
- large bottle capacity;
- quick preparation of "healthy water";
- the battery lasts a long time;
- easy maintenance;
- strength and reliability;
- use of inhalation (if necessary).
I cannot express how much I love IonBottles! I bought the pitcher and a bottle, I use them everyday, as does my husband and now my brother and his wife as well. These should be in every household. I promise these will have a healthy impact on your life - stick with it and you will notice a difference in the way you feel.
This is the second ION Bottle I have purchased. This one was for my son who has acid reflux. My first purchase has helped me in many ways… gut health has completely changed for the better. Chronic inflammation has improved and I am healthier using mine for 6 months: I have no complaints just wish the bottle was bigger!!! Thank you for a great innovation!
I have been using ionbottle products for about a year now and the quality is wonderful! My customer service experience has always been wonderful as well!
Excellent customer service. I accidentally used the wrong shipping address when placing an order, I reached out by email and the problem was resolved quickly and easily. I am excited to get my new water bottle! Thank you!
Franz is great ! He listened to the minor issues I had and addressed them properly and professionally. I love my ion bottle and use it every day. Will always recommend the products.

Reply from ionbottles.com
I had a minor issue with the Original Hydrogen Water Bottle. Within an hour of noting the issue in my original review, much to my surprise, I was contacted by Franz B. offering to help! He was very helpful in troubleshooting the problem and ultimately resolving the issue. This company has earned my trust.

Reply from ionbottles.com
I got all the help I needed! The customer service has been great. I appreciate all the time and effort put in to help assist me with the issue I was having with my lid not sealing properly.

Reply from ionbottles.com
Within the first two weeks of receiving my IonBottle Pro, I began to notice a significant improvement in my overall gut health. After the first month, I found that I was able to concentrate and think more clearly when working. A problem developed with the charging of the IonBottle Pro, but when the issue couldn't be resolved they sent out a brand one and I'm enjoying all of the health benefits of hydrogen water once again. This is a great product and an even better company. Highly recommend!

Reply from ionbottles.com
Franz was very helpful and honored the company by standing behind the product. 2nd one I've purchased and happy to get a replacement for broken one. Thanks

Reply from ionbottles.com
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