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Rated 1 out of 5 stars

i was just on their website looking at velvet tops after looking on the Soft Surrounding's website. imagine my surprise when iount had the same EXACT pictures!!! oh, yeah! another overseas ripoff knoc... See more

Rated 1 out of 5 stars

Lount advertises beautiful clothing but does NOT deliver. Lount advertisd beautiful red velvet, maxi length coats with PATTERNED LININGS. I ordered 2 but Lount sent 2 cheap, poorly made garments with... See more

Rated 1 out of 5 stars

NEVER will I EVER buy from Iount again. I have received a pair of shoes - a cheap imitation not even close to my order. Nothing more than a fake copy in a different color, two sizes too small, very po... See more

Rated 1 out of 5 stars

If I could give a negative star rating I would. I also wish that I had done homework on this company little better before ordering from them. The photos on their website are dazzling and I fell for it... See more

1.5

Bad

TrustScore 1.5 out of 5

31 reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!! It took 6 months before I received my item. CHEAP CHEAP material poorly made. Its a shame what people do for money!!! DO NOT WASTE YOUR MONEY! TIP if there are no reviews on the site do not buy from them. Rubbish this company!!!

February 11, 2022
Unprompted review
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Rated 1 out of 5 stars

This is the email I sent

This is the email I sent:
Dear Reader,
I’m sure this isn’t the fault of yours. The dresses I ordered on 1.14.2022 arrived today 2.11.2022 (which was late after paying $20 for expedited delivery)
I have photos of the dress I ordered and the one I received, below. How will you correct this. I will be leaving an honest review of your company, the service, and the ridiculous mistake in sending the wrong order.

The order number is
Order IO04**************
I ordered this dress…
(Added Photo)

But received this dress…NOT EVEN CLOSE!
(Added photo)

Thank you

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

No Returns

No Returns? No customer service / response at all when requesting an RA to do a return. If you place an order here - make sure to triple the size needed.

January 13, 2022
Unprompted review
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Rated 1 out of 5 stars

This is one of those China scams

This is one of those China scams. If you get the shipment it will be the size of a child's cloths with the cheapest quality fabric and poorly made. DON'T LET FAKE PICTURES INTISE YOU!

January 10, 2022
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Ever!

I ordered a dress in early October and paid for expedited shipping. Today a cheap shirt arrived, with no return label, packing list or explanation. I have emailed the company but do not expect a reply. I am out $64.95 and am writing this to hopefully save another customer from a ripoff. Worst customer service ever!

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered 3 items on the 3rd November…

I ordered 3 items on the 3rd November and subsequently (due to the ineptness of NEXT). After I had been waiting almost 2 months, I just received 2 items that did not match what I order. Hours and days of wasted phone calls and emails later, which only proved that NOBODY within this company talk to each other as not one person knew what was going on. Now on December 29th, I am STILL waiting for their response about how can I return the items and a refund of $82.9 which they are holding, Although they are responsible for sending the wrong items ?? Almost 2 weeks after receiving the items, they still did not respond and they have my money. this company useless bunch- just give me back my money. Dreadful service, dreadful agents...just dreadful. I really never deal with their website again because they are not responsible for dealing with customer requests. Either dealing seriously and honestly or should close the site because of Inefficiency. Buyers BEWARE!!!

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

I ordered two jackets....firstly these people didn't reply to any comms at all at first ...nothing was declared 'shIpped' for ages. So, I cancelled the two items. IMMEDIATELY I then get a notification that the items are "already shipped" HOWEVER, they "couldn't give me a tracking reference" - obviously because nothing was actually sent, but they wanted to make it seem so!!! Of course!! Then, despite me continuing to say 'CANCEL' they inform me that these two flimsy, light weight jackets were sent in TWO separate parcels..."for safety"..??? So, when they arrive, over and above shipping costs I was charged another €18 (€9 x 2) for more duty!!! The company were less than helpful at ever turn. The clothes are, of course, horrible!!! BUYER BEWARE. There is nothing redeemable about IOUNT Fashion...DON'T BE TAKEN IN!!!!

November 26, 2021
Unprompted review
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