IPC-Computer Deutschland GmbH Reviews 

I returned a defective item to IPC-Computer months ago for Order 1337801 (Invoice 3122176). The parcel was successfully delivered to their warehouse in Germany (Correos tracking C2044220359ES), and the return status is confirmed on their website.

However, I have not received my refund. I sent multiple emails with my SEPA bank details (Revolut) asking to process the payment manually, but customer support completely ignores all my messages.

If the refund is not processed immediately, I will escalate this matter officially by filing a complaint with the European Consumer Centre (CEC España). Extremely poor customer service and zero communication. Still waiting for my money back.

IPC sold me a counterfeit ASUS replacement battery. It started failing after only 55 charge cycles and finally died at around 90 cycles, even though the expected minimum lifespan of a genuine ASUS battery is about 300 cycles.

The battery was quite expensive, and IPC claimed that it was an original ASUS replacement.

I have tried to contact their customer service 9 month after the purchase, sent them the battery report but I have not received any response whatsoever.

I am extremely impressed with the service provided by IPC Computer. After my device started showing issues, the ASUS Service claimed that both the motherboard and the SSD were defective and suggested a repair costing around 2,000 euros. This diagnosis turned out to be completely wrong – there was no hardware defect at all.
Thankfully, I took the device to IPC Computer afterward. They performed a thorough check, communicated clearly, and gave honest, professional advice. Instead of unnecessary and overpriced repairs, they simply carried out a clean reinstallation – for only 149 euros. Since then, my device has been running perfectly again.
The contrast is striking:
While ASUS provided an expensive, impersonal, and incorrect diagnosis, IPC Computer delivered honest service, excellent expertise, and fair pricing.
My conclusion: In terms of quality, trustworthiness, and value for money, IPC Computer clearly outperforms the ASUS Service.

Honestly, very very disappointed, I ordered a laptop panel replacement and a battery. but while I was specifically looking for a panel number and found it on their site, they shipped a cheap chinese knock off!
Simply not right and should be illegal

I fully recommend this company for selling batteries for the laptops very nice and professional conversation.

Fast shipping on IPC-Computer's part, ordered on 26 october, shipped the next day.

Good quality product, tightly wrapped and secured in multiple layers of bubble wraps. Plus, it came with laptop screen replacement tutorial that was specific to the model I owned: MSI Katana GF76 11EUK.

Only thing I would NOT recommend when picking a delivery option is going with UPS "express" delivery. This is just a SCAM, at least, French UPS are scammers.

(I know that this has nothing to do with IPC-Computer and I am not blaming them - just a heads-up for impatient people like me)

The package was supposed to be dropped at my place on Tuesday. I paid extra (around 14 euros) for this service, "express delivery".

The UPS delivery person picked up the package, skipped my place (they didn't try to contact me when they had my phone number/i literally saw their truck, got out to meet them and by the time I was out, they were gone) and went straight to UPS warehouse.

I then got a notification from UPS notification system I subscribed to beforehand, that they couldn't deliver the package (no specific reason mentioned) when I was home all day...

I had to quickly change delivery options on their website, so they would drop the package the next day at a UPS access point of my choice because I suspected they would do the same thing.

Needless to say, I felt scammed for paying extra to not be delivered at my PLACE on the day they said they would.

Great product and service. Ordered a replacement battery for Lenovo laptop and though it didnt quite meet expectations after several months (27 charge cycles) I was able to send back under warranty and have it easily replaced with a proper one instead. Very easy return process with prompt reply and return of a working product back.

I absolutely love dealing with this company! Their parts are always perfect and delivered on time — truly 10 stars out of 5!!

Useless website. Not able to order part as the website is broken and paypal does not even load and keeps giving errors.

Made an order on a laptop keyboard casing, where they ask for specified modification to this keyboard, where i stated the following comment:
"Laptop model Legion 5 17ACH6H/PF3VDHY0 Type 82JY keyboard topcase with keyboard.
Keyboard is of QWERTY DK/Danish keyboard configuration and illuminated by standard model"

So while i got the keyboard, which is the exact model that i needed for my Laptop, the keyboard configuration is AZERTY FR/French configuration; for me this is not a huge deal as i by feel know the qwerty configuration by hand.

Ordered an IPC battery to replace my Lenovo one because after 4 years it had only 75% max capacity. The new IPC battery is down to 2% max capacity in under 3 months.

Excellent service. I have lost the charger of my acer laptop. It turned out to be a very rare one. I requested it as a spare part from two of the main distributors of electronic devices in Bulgaria and also from an authorised service of acer without any success. I ordered it from IPC-Computer Deutschland and it arrived in one week.

They sent the right and working battery, which I then did not need because it turned out that the battery of my laptop was not the problem. Their service blog also showed me what the real problem was. And I got a refund after sending the part I did not need back. Very good experience, very good service.

I have bought a charger device for my Lenovo laptop which was not even available at the official Lenovo website. I did not heard about this website before but it has been absolutely reliable, fast and efficient. 10/10

Extremely satisfied with IPC-Computer. On their website, I found a listing for a Mini-LED display I thought for sure was impossible to obtain (not on sale anywhere else), and they somehow successfully ordered it from Asus and shipped it in a reasonable amount of time.

Express service and delivery. Unfortunately I ordered the wrong part so i did a return, they were really fast also with the refund.

The customer service is rapid but i suggest to be more human (this is the reason why i put 4 instead of 5 stars).

I needed an adapter for my desktop PC, after sending some images of my original broken one IPC-Computer has sent me a replacement part!

I started emailing my first email on 23-02 and received quickly a response a few hours afterward. 28-02 they shipped my item, and got it today 02-03 well packed and working!!!

Excellent service. Parts arrived here in Spain 3 days after ordering them. Following the video instructions I had my computer back up and running in a half hour. Top marks!

We were desperate for a laptop part, and after a failed business with another company on eBay, we contacted them. Very competent, and they sent us the correct item in a very short time, despite having to order it from the manufacturer. Also, the price was very honest.

Its good trusted websit, and very fast delivery i bught an item Msi Mag b550 Bazooka second day arive and very good motherboard its have all what i need, i like it