Ignite Property Group Limited Reviews 83

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from start to finish …Had cavity wall insulation done and was bit nervous of the procedure .. needn’t have worried at all as soon as they arrived Jamie and David were total professionals... See more

Rated 5 out of 5 stars

Blaine and Josh came to do our loft insulation. They were punctual, efficient, and all round lovely guys!! As the only woman in the house at the time, I was a bit nervous beforehand but they were so k... See more

Rated 5 out of 5 stars

Prompt survey followed by detailed report. Answered all our questions before we went ahead. Had both cavity wall insulation and more loft insulation. Both teams were excellent, tidy, efficient and pol... See more

Rated 5 out of 5 stars

I’m very pleased with the loft insulation. The survey was thorough & explained to me what was being done & why a survey was necessary prior to work being carried out. The guys who did the installation... See more

Company details

  1. Real Estate Surveyor

Written by the company

A bespoke and independent Snagging and Thermal Imaging service. Honest and reliable reports available within 24 hours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, fast, tidy and price-right loft re-insulation.

I contacted Ignite about reinsulating my loft area, having just finished replacing Crittall windows with double glazed windows, as it made sense to to plug the last area of heat loss that I could access from my first floor maisonette. Having contacted Ignite I received a phone call saying that a survey could be completed very shortly (my memory's hazy but, I think it was within a week or two of making initial contact). The survey was quick and efficient, the guy took all of the details required and then told me that a written quotation would be emailed to me asap. The quote arrived the next day and, following a clarification of materials to be used, I agreed to the quote and paid a 50% deposit. A week later the insulation fitter turned up, at the agreed time of 09:30, and after a quick chat to establish my requirements (lifting and refitting loft walk-boards or, if possible, being able to work with the boards in situ) he got going in the loft. The job was pretty quickly completed, relatively speaking, by around 15:30. I was shown photographs of the finished loft area (which showed the complete lack of attention a couple of plumbers had exhibited toward my loft, its contents and the insulation - everything had been thrown about, insulation piled up and not laid down again etc!). The guy did offer to tidy up the loft area before leaving - the old insulation having been replaced with the new stuff in a careful and orderly fashion) but I said to leave it as I can't get up to the loft anyway, being disabled. The maisonette was relatively clean and tidy, where the guy had been active, after he'd finished cleaning up after himself (I had a couple of boxes of wine, Xmas presents, at the bottom of my rather steep stairs which made access a bit tight and created small areas where falling insulation could hide - nothing of substance to write home about).
I am delighted with the end result, my rooms started to warm up within hours of the central heating coming on and have been improving every day since in incremental steps (using a couple of space heaters helps drive off the accumulated condensation and, with the central heating, push heat to places that haven't been warm in years). The price was more than fair and the end result is a very happy, warm and content disabled OAP, I would wholeheartedly recommend Ignite Property Group to anyone looking for a reliable, efficient and competitively priced provider of loft insulation.

December 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional service

Prompt survey followed by detailed report. Answered all our questions before we went ahead. Had both cavity wall insulation and more loft insulation. Both teams were excellent, tidy, efficient and polite. Small issue sorted out quickly after. We are thrilled with how cosy our house is now.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Loft Insulation job well done

The company surveyed my loft, gave a competitive quote for insulation within hours, and responded to my follow-on questions in details within minutes.
Installation team was on time, polite and clean. Throughout communications with company was excellent.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Ignite

Ignite: Reliable about dates of arrival, knowledgable and patient in answering all our questions. Would recommend Ignite, despite a small problem, they owned it, swiftly sorted it and we have been very pleased to have had a great job done by both Jack and his team.

August 14, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very detailed report which has been…

Very detailed report which has been passed to our developers. Thank you Brian for being very approachable and paying so much attention to detail. We will certainly recommend premier Snag to our friends and loved ones.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Use these guys

Jack and his team were very professional, approachable and explained any queries well. The workmen were punctual and did a very clean and tidy job. The price was competitive. If you are getting cavity wall insulation done, I'd have no hesitation recommending these people. I am impressed.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Thorough and professional

The surveyor arrived promptly and was very knowledgeable. At the end, he explained what he found and we discussed what remedial action was possible. The report was prompt and very informative. I am not confident about the "low hanging fruit" to improve the energy efficiency of our home

March 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top class service

Jack and his team were very professional throughout the instsllation of cavity wall insulation.polite and efficient.will recommend for sure. Can feel the benefits already with a warmer house.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant snagging surveyor

Great communication before the survey, detailing exactly how it would work on the day & when we would receive the report etc.

The report was received even earlier than expected and picked up a number of snags we didn't spot when we had visited the house a few days earlier.

Would highly recommend!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jack quoted us for cavity wall insulation and was helpful and informative. The team sent on the day to complete the insulation were fantastic- explained the process throughout the day and were professional and polite. The difference the insulation has made to the warmth of our house is has been phenomenal! Would highly recommend.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Extremely professional and helpful. Jack the managing director is always there to advise or help with any queries that may arise. I am very pleased with the cavity wall insulation on my property. I would definitely recommend Ignite to everyone

February 13, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well Worth it

Jack was fully polite, engaged, explained everything clearly. Very happy with the survey that shows where we can save energy (money!).

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

Jack turned up on time and was very prompt and helpful in doing the survey. As well as sharing the report, he spent some time with us talking through his observations and recommendations for next steps. The report came through the same day with clear recommendations.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

First rate service received

Before i met Jack at my property i asked him several questions beforehand to which he fully explained the process. On arrival he carried out inspection and went through the findings with myself. I will be asking for his services in the near future to carry out the work that is required. First class customer service by Jack and the team. Will recommend for sure.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

Jack was really helpful and informative. He turned the report around very quickly. We will be actioning the points as soon as possible!

January 17, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Jack arrived to do a thermal imaging survey on our house which he did very efficiently and courteously. We received the written report the same day. He also gave us advice about our house and some good ideas about priorities for improving the insulation.

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Above and Beyond!

Jack was able to carry out a snagging inspection and thermal imaging survey on our new build property at very short notice. The resulting reports were produced promptly and were extremely thorough, yet easy to understand. A number of defects were identified which we wouldn't even have thought to look for and would likely have caused us major issues and wallet pain if left unresolved, so the inspection was a very worthwhile investment. I would not hesitate to recommend Ignite Property Group to anyone wishing to assess the quality of their new property.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I reached out to Jack to come and do a thermal imaging survey on my property, he was very professional and efficient and really know his stuff.

I would really recommend ignite property group!.

November 10, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look