Free fusion came back to me straight away to explain what the problem was with my iPad and gave me options. They kept me updated regularly whilst waiting for spare parts to arrive and even phoned me t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an incredible experience getting both my screen and battery replaced by this team. I brought my phone in with a shattered display and a dying battery, and they managed to handle the whole fix... See more
Company replied
I took my phone to two other repair shops near my work and they couldn't offer much help with my i-phone that kept switching itself off every few minutes. I tried Free Fusion as they were local to hom... See more
Clear description of repair options and pricing, coupled with very positive customer reviews led me to choosing Free Fusion for the screen replacement on my iPhone 16 Pro Max. Also impressive was the... See more
Company replied
Company details
Written by the company
At Free Fusion Ltd, we offer both online and local mobile repair services for a range of electronic brands. Our area of expertise is Apple products, including iPhones, iPods, and iPads, but we also provide repair services for Samsung, Oppo and other brands. For customers across the UK, we have a convenient send-in service for online orders. Our team is always available to assist you through email or phone, and we offer recorded delivery for added peace of mind. For our local customers, we have a physical shop where we provide fast, friendly, and dependable repair services. Our shop is open from 9 am to 5 pm on weekdays and from 10 am to 2 pm on Saturdays. Most repairs can be completed within an hour.
Contact info
62 A High Street, Old Village, NN17 1UU, Corby, United Kingdom
- 01536 260 558
- office@iphonespecialist.co.uk
- iphonespecialist.co.uk
4.6
Excellent
494 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Friendly and efficient
I recently had my tablet repaired by Free Fusion who were efficient and friendly throughout the process and did a first class repair. l will definitely be using them again if the need arises and would highly recommend them. Thank you all.
March 25, 2024
Unprompted review
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Extremely helpful friendly staff.
Extremely helpful friendly staff.
Prompt repair of my broken screen.
Would highly recommend their service and would definately use them again myself if needed in the future.
March 28, 2024
Unprompted review
Reply from Free Fusion LTD
Hi Linda! Thank you for choosing us again for your phone repair. We're glad we could assist you promptly!
Great service and fix
Great service, trustworthy, honest and high quality replacement/fix
March 28, 2024
Unprompted review
Reply from Free Fusion LTD
Hello Maddy and Harry! We are pleased to have helped you with the replacement of the iPhone 14 back glass replacement and repair. Despite the difficulties posed by a previous unprofessional repair, we are proud to have successfully restored your phone to its former condition. Thanks for choosing our services!
Very good service with warm and…
Very good service with warm and intelligent people they know what to do always never get disappointed , I’ve been here couple times they always talk and make me understand the best options , very good prices and professionalism , 100% recommended . Thank you !
March 26, 2024
Unprompted review
Reply from Free Fusion LTD
Hey Vlad! Thank you for choosing us again for your repairs. We appreciate your trust and hope to see you soon. Of course, not too soon! :)
Excellent service
Excellent service. Very speedy and I was kept informed of progress by email. I sent my iPhone for a new battery; the turn round was same day so it was out of my possession for a very short time. The new battery makes an enormous difference
March 18, 2024
Reply from Free Fusion LTD
Hi Hugh! We are pleased to hear that you are satisfied with the outcome of the repair and our work. Thank you for choosing us for your iPhone 7 battery replacement. We are happy to have assisted you.
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Great service
I recently sent in my iPhone 13 Pro Max to FreeFusion due to water damage. I was extremely impressed with their service from start to finish. Not only did they repair the device promptly within 48 hours, but they also kept me updated throughout the entire repair process.
The communication was exceptional, and I received regular updates, which helped alleviate any concerns I had about the status of my device. Additionally, the pricing for the repair was very reasonable, especially considering the quality and speed of the service provided.
Furthermore, I cannot praise their customer service team enough. They were friendly, knowledgeable, and went above and beyond to ensure my satisfaction.
Overall, I highly recommend FreeFusion for any repair needs. Their efficiency, affordability, and outstanding customer service make them stand out in the industry. Thank you, FreeFusion, for your excellent service!
March 21, 2024
Unprompted review
Reply from Free Fusion LTD
Thank you for choosing us to save your iPhone 13 Pro Max from water damage, Mateusz. We are thrilled that we not only restored your phone but also your valuable data. Your kind words mean a lot to us!
Will not return my phone
They will not return my phone!!
They have had my phone for 3 weeks now, they have stopped answering my emails and have not returned my phone.
Dear Management,
If you are reading this, please return my phone immediately and send me confirmation that it has been dispatched!!
March 20, 2024
Unprompted review
Amazing service
The service was amazing. The communication was excellent and I received my phone back within 2 working days having replaced the screen and looking like brand new again.
March 7, 2024
Reply from Free Fusion LTD
Thank you for choosing us for your iPhone XR screen repair, Eric! We are glad to hear that you were pleased with the results of our service.
very fast and effective.
I found this service online. The instructions ass to how to use the service were easy to understand and use. I posted the iphone and it was returned to me fixed two days letter. this was astonishingly quick - I shall certainly use this service again and would recommend it unhesitatingly.
March 6, 2024
Reply from Free Fusion LTD
Hi Glenn! Thank you for trusting us with your iPhone 7 charging port replacement. We are delighted we could help and make you happy!
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Reply from Free Fusion LTD
Thank you very much, Chris, for choosing us for our iPhone SE 2020 screen repair. We are glad to hear you are happy with us! Thank you for your great review!
My experience with free fusion was…
My experience with free fusion was excellent. They repaired my Samsung 21 AS S screen.Good work fast repair too.
March 1, 2024
Unprompted review
Reply from Free Fusion LTD
Hi David! Thank you very much for your lovely review. We are happy we could help again!
they use none genuine parts
Be aware as they not Apple approved. Non genuine part and whats worst don't expect any warranty as they always find an excuse saying its your fault or its a separate case to the previous EVEN next day after repair. Total rip off
February 14, 2024
Unprompted review
Reply from Free Fusion LTD
The review has been identified as fraudulent and was left from an account that is not legitimate. Trustpilot has been notified and the review has been flagged accordingly.
Excellent & Prompt Service
Took my I-phone in for battery replacement and it was completed within the hour. Very impressive so returned with my defective iPad mini which had sat in a drawer for sometime. Device had a faulty home button and battery was not holding charged. Turned around in 48 hours. Company kept me updated throughout the whole process. Very competent and friendly operation. Highly recommend. Thank You.
February 16, 2024
Unprompted review
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Really great service
Really great service, will definitely use again if I need a new battery, appreciate the fast turnaround. Thank you 🙌
February 2, 2024
Simple process - excellent turnaround
The process is very simple
The deliver turnaround was extremely fast
January 16, 2024
Fantastic service
Fantastic service, really quick turn around and even reminded me to upgrade postage. Will definitely use them again when needed!
January 16, 2024
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Fast and fantastic quality repair
December 12, 2023
Have used these guys a couple of times…
Have used these guys a couple of times and they’ve been brilliant every time. Very professional and always happy with the job!
December 14, 2023
Unprompted review
Very quick turnaround and reasonably priced
Very quick turnaround. Reasonably priced and easy to do
December 5, 2023
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