Iron Neck UK & Europe Reviews 

28
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The iron neck has been a game changer for myself, and I use it with athletes and general population that I work with. As someone who had cervical spine injury break your fracturing C1 over 30 years... See more

Rated 5 out of 5 stars

The Iron Neck really works the neck, head and back in a way that most other modes of training don’t. It has so many benefits, including conditioning for sports, injury rehab, reduction in pain caused... See more

Rated 5 out of 5 stars

The Iron Neck products are a must have for anyone that wants to optimise their preparation to compete. As a Rugby coach I used the halo to replicate forces from competition whilst players performed fu... See more

Rated 5 out of 5 stars

As a Physio who specialises in neck pain I know the importance of neck strength, flexibility and control. The Iron Neck opens up a wide range a strength and stability retraining for the neck a... See more

Company details

  1. Fitness Equipment Wholesaler

Written by the company

Iron Neck is the worlds number 1 neck strength training device. It is proven in the field to increase neck strength, increase mobility, reduce pain and is a great tool to recover from a neck injury. The Iron Neck range of products cover all users and budgets. We have head harness, the Iron Neck halo products, training accesories and other products which compliment your neck training and general fitness training. Our team are fitness coaches so the advice we give out is tailored to you and your needs where we can. Any questions, please email us on info@iron-neck.co.uk We look forward to helping you build a stronger and pain free neck, whilst helping reduce injuries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.6

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(28)

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Rated 5 out of 5 stars

Great quality.

Brilliant device. We use it at Acer House Practice for neck conditioning and rehab. Great quality product too.

March 29, 2022
Unprompted review
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Thank you Pete. We really appreciate the positive feedback. Be good to see you using it with your clients if you are happy to share?

Anything else please just drop us a call or email.

Tom

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Rated 2 out of 5 stars

The device itself is fine but logistics terrible

Maybe you missed the main points. 1. The date of delivery changed 2 times during the shipment and then arrived on neither of the days.

2. UPS knew how much was to be collected for vat and this was never stated until the driver knocks on the door.

I never complained about paying vat… duh

The device itself is fine. The shipping was not so good. I had an iriginal date of Wednesday Jany 12, then No date for delivery,,, then Jan 19 then no date, then the courrier came on the 17th also with a request of 1209€ for customs which was not pre-advised. So.. the ever shifting date and no real idea when they would arrive is one thing. I buy MANY things onliine which come from all over the world and have not had to pay customs to import the product myselfg. That indicates to me that you have not figured out the whole picture about this business and shipping.... or maybe due to brexit, having this based in UK was not the best approach. Im not happy about not being advised there would be an additional €120 for a prouct which I already paid a very high price for.

The device itsenf is great but thank god I hope never to have to buy another.
cheers
thomas

January 24, 2022
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Hey Thomas, thank you for the comment, however in this instance we are not at fault. We clearly state in the product page that all prices are excluding VAT, we also clearly state https://iron-neck.co.uk/pages/shipping-returns that all taxes and duty is the responsibility of you the customer. We don't hide anything, its there for you to see. We have sold over 500 Units into Europe from the UK and all customer have paid their Taxes to UPS with zero problem.

Many Thanks
Tom Haynes

Rated 4 out of 5 stars

Very quick results. Massive improvements in my very sore neck

Life changing for me. Ive been suffering from a trapped nerve in my neck for a year and tried everything. My results improved and were very quick once I started using the iron neck.
Also reduced my chiropractor bills a lot.
I just wish they had a referral or repeat client program so I could upgrade a little easier.

January 24, 2022
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Hey Andrew, Amazing news, its great it has had such a positive change to your neck pain. The starter bundle is the best unit if its for improving neck condition and reducing pain. Which exercises are you currently performing? Are you performing additional exercises such as banded face pulls, pull apart and such? If we can help, we sure will.

Go well.

Healthy Regards
Tom Haynes

Rated 5 out of 5 stars

Great for neck rehab

So far it's definitely hitting muscles I didn't know existed, with customer service I had a query about the product and thought they ignored me (I cant find emails regarding the issue, maybe I provided the wrong email?) But they have responded here so clearly they do care, I will email again and go from there. Cheers

January 20, 2022
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Good Morning Joe. I think you will find we have replied to all emails with suggestions, including removing the pad all together and also to make sure you have deflated the airfit bladder at the end of each session. The thinnest pad that comes with the unit is good for the majority of the population with a larger head, including myself.

Please do email again on info@iron-neck.co.uk and we will be happy to forward the previous email.

Thanks
Tom

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Rated 5 out of 5 stars

Fanatic piece of equipment

Fanatic piece of equipment. Well made and easy to use

January 17, 2022
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Awesome, thank you for the review. Happy training

Rated 1 out of 5 stars

Bought the iron neck varsity

Bought the iron neck varsity. Was looking forward to getting going with it it buy I noticed straight away that there was too much friction with it. I know there's meant to be a bit of friction but this was just ridiculous, was trying the right to left exercise and it kept getting stuck instead of sliding and actually hurt my neck. I emailed about this and asked wasvit normal, got one email babk and wad asked to send video, emailed back to ask what number was I to send video and hsvevheard nothing since. Very disappointing.

January 17, 2022
Iron Neck UK & Europe logo

Reply from Iron Neck UK & Europe

Hi Luke, sorry you feel this way. we have checked and we haven't received any videos from you in reference to the friction.
The varsity does have a set amount of friction, this is made clear on the website and can be too much for some people, this is why we have the Starter and Pro Bundles to offer zero or variable resistance. Please drop us an email on info@iron-neck.co.uk and lets see if we can help you move forward and build a stronger neck.

Thanks
Tom

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