Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... See more
Company replied
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Review summary
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Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... See more
Company replied
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
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Items supposed to be delivered by DP Express yesterday (Friday 8/May). As of 2:00pm today (Saturday 9/May) I have neither received anything or heard from anyone as to why not delivered!! I sent... See more
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Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
549 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Ironmongery Plus Ltd
Hi Steve, glad to hear that you had a good buying experience with us. Thank you for the review.
Best regards, Ironmongery Plus
Great service and quick delivery of the…
Great service and quick delivery of the items!
November 25, 2025
Reply from Ironmongery Plus Ltd
Hi Stacy, Thank you for leaving us a review. It is much appreciated!
We are glad that you had a good buying experience with us, and we look forward to seeing you again soon.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi John, many thanks for taking the time to review us. It is much appreciated. We look forward to seeing you again soon.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Trevor, so sorry to hear that. Please let me investigate, and I'll get back to you as soon as I can.
Best regards Jim Edgar Director Ironmongery Plus
Hi Trevor, our delivery partner has actually tried twice to find your address, but failed. My colleague has telephoned you, and left a message for you to call us back so that we can provide them detailed delivery instructions. Sorry for the inconvenience, and hopefully this will be resolved very soon.
Best regards Jim Edgar Director Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thank you David for taking the time to review us. It is much appreciated, and we look forward to seeing you again soon.
Best regards, Ironmongery Plus
Great experience
Great product. swift delivery and no fuss return/refund (my mistake - wrong size)
October 27, 2025
Reply from Ironmongery Plus Ltd
Hi Stuart, thank you for taking the time to review us. Customer service is a key business driver for us, and we are glad that you had a good buying experience. We hope to see you again soon!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
HI Radu. Thank you for the review. It is appreciated! We look forward to seeing you again!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Brian, thanks for the review. We aim to please. Customer service is our number one priority!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Brian, thank you for the review. I will ensure that the team see it. We are glad that you are pleased with our product and service, and hope that you might choose us again in the future!
Best regards, Ironmongery Plus
Excellent choice and super fast…
Excellent choice and super fast delivery - will be using them again soon. Well trusted and would reccomend
September 25, 2025
Reply from Ironmongery Plus Ltd
Hi Llyod, thank you for taking the time to review us. It is much appreciated. We are very pleased that you had a good buying experience with us, and we hope to se you again soon!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Anne, thank you for taking the time to review us. It is much appreciated!
We are pleased that you had a good buying experience, and hope that you may consider us for your next ironmongery purchase.
Best regards, Ironmongery Plus
Fantastic service from these guys in…
Fantastic service from these guys in Bathgate. The lock in my UPVC door broke, and they were right on the case. Fast delivery, and the door is working great. Thanks, guys!
August 30, 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Jock, thank you for taking the time to review us. It is much appreciated. We really do pride ourselves on providing the best customer service that we possibly can, and it is gratifying to hear that it is appreciated! We look forward to satisfying any other ironmongery needs that you may have in the future.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Cindie, thank you for taking the time to review us. We are glad that you had a good buying experience with us , and hope to se you again soon!
Best regards, Ironmongery Plus
Great customer service
Great customer service from this company. Phoned to update on a delivery. How many companies do that these days?
July 30, 2025
Reply from Ironmongery Plus Ltd
Hi Steve, thank you so much for taking the time to review us. It is much appreciated!
Providing the best customer service that we possibly can is one of our key business drivers.
We do this, not just to benefit you the customer, but because we believe that if we deliver good customer service we may get repeat business.
It is a win-win for everyone!
We are pleased that you had a good buying experience, and I will be sure to make the team aware of your review.
Best regards, Ironmongery Plus
This was my 1st experience with this…
This was my 1st experience with this company and I found them very helpful,very informative:the items I ordered were excellent and delivered on time . I would recommend people to use this company.
July 28, 2025
Reply from Ironmongery Plus Ltd
Hi Kim, thank you for your review. We are always pleased to offer advice and guidance to help ensure that you get the correct ironmongery. We are pleased that you had a good buying experience with us, and we look forward to seeing you again!
Best regards, Ironmongery Plus
Used for the first time last week to…bus step ladders
Used for the first time last week to buy strep ladders and they were fantastic. Dealt with Drew who could not have been more helpful. Highly recommend them.
July 16, 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Stuart, thank you for your review. It is much appreciated! Providing the best customer service we can is one of our key business drivers, and it is gratifying to hear that it is appreciated!
Best regards, Ironmongery Plus
Good Prices, honest company and fast delivery
First time using this company but I'll definitely use them again. Prices were very competitive, they were efficient on the phone and their delivery was prompt - on top of that they said that I didn't need to pay for next day business delivery with my particular order and requirements when they could easily have said nothing, so they're honest too. I was impressed - thank you.
July 17, 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Isabella, thank you for taking the time to review us. We like to think that our prices are competitive, and we are very pleased that you had a good buying experience with us. We look forward to seeing you again!
Best regards, Ironmongery Plus
came on time and everything was corrwct
June 25, 2025
Reply from Ironmongery Plus Ltd
Hi Sean, Thank you for your review! We hope that you may consider us for your next Ironmongery requirements!
Best regards, Ironmongery Plus
Good quality product quick service
Good quality product quick service, website easy to use. Great communication.
June 24, 2025
Reply from Ironmongery Plus Ltd
Hi Giselle, Thank you for your review. We are pleased that you had a good buying experience with us, and that our website was easy to navigate. Thanks for your business.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Karen, thank you for taking the time to leave us a review. We are very pleased that you had a good buying experience with us, and hope that you may consider us for your next ironmongery needs!
Best regards, Ironmongery Plus
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