Finally, 100% in CUSTOMER CARE goes to ... drum roll please 🥁Taylor from Customer Relations ✨ Taylor took the time to listen, care, understand and most importantly show kindness. We had a query in r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... See more
Company replied
The guys were great very understaning when my card decided to malfunction at the end of the job. Both the guys were very well mannered polite, they were very clear with the process and the cost.... See more
Company replied
Mustafa, was absolutely incredible. He walked me through step-by-step. His explanations were explicit. Mustafa is an absolute gentleman and your company should be very proud to be one of your crew.
Company replied
4.6
Excellent
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 2 weeks
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Trent was lightning fast
Trent was lightning fast, comminicated really well, was cheerful and professional. First rate service. Fixed the leak faster than expected.
July 7, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your fantastic 5-star review, Bryan. We're delighted to hear that Trent provided such fast, professional service and kept you well informed throughout the job. It's great to know he was able to fix the leak even faster than you expected while making the whole experience a positive one. We'll be sure to pass your kind words on to Trent – he'll really appreciate the recognition. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Good experience
July 6, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for your review, John!
We’re so pleased to hear you had a good experience with our team. Your support and feedback are greatly appreciated.
Thank you for choosing Irwins Plumbing. We look forward to helping you again whenever you need us!
We had a gas leak in our house
We had a gas leak in our house, so we called this company because of its great reviews. They provided us with a professional plumber within a couple hours of calling and he diagnosed the problem fast. Great experience with this company and recommend to anyone looking for a professional service and honest tradies
July 6, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Lachy!
We’re so pleased to hear our team could respond quickly when you discovered the gas leak and that our technician was able to diagnose the issue promptly. We understand how stressful situations like that can be, so providing fast, professional, and honest service is always our priority.
Thank you for your kind recommendation and for choosing Irwins Plumbing. We truly appreciate your support and are glad we could help when you needed us most!
Reply from Irwinsplumbing
Thanks for the great review!
We’re so pleased to hear you had a positive experience and that everything was fixed properly. It’s great to know you were happy with the service and would recommend us.
Thank you for choosing Irwins Plumbing—we truly appreciate your support!
Wade was amazing and did an amazing…
Wade was amazing and did an amazing neat job....
July 3, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Graham!
We’re delighted to hear Wade did such an amazing and neat job for you. We’ll be sure to pass your kind words on to him.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Irwinsplumbing
Thanks for the awesome review, Joshua!
We’re thrilled to hear you were so impressed with the job! It’s always great to know our team has delivered a service that leaves our customers happy.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Clear communication
Clear communication , explaining all aspects and answering questions when dealing with Ben
July 3, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Thomas!
We’re delighted to hear Ben provided clear communication, took the time to explain everything thoroughly, and answered all of your questions. We believe keeping our customers informed is an important part of delivering great service.
We’ll be sure to pass your kind words on to Ben. Thank you for choosing Irwins Plumbing—we truly appreciate your support!
Reply from Irwinsplumbing
Thanks for the wonderful review, Lauren!
We’re delighted to hear Wade was punctual, professional, and completed the job to such a high standard. We’ll be sure to pass your kind words on to him.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Great and responsive service
Great and responsive service. Would definitely use these guys again
July 3, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Nick!
We’re delighted to hear you were happy with our responsive service. It means a lot to know you’d choose Irwins Plumbing again in the future.
Thank you for your support and recommendation. We look forward to helping you again whenever you need us!
Had the guys install a sink for me and…
Had the guys install a sink for me and I could not be happier! Highly recommend
June 2, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Barbara!
We’re so pleased to hear you’re happy with your new sink installation and that the team delivered a great result. It’s wonderful to know you had such a positive experience.
Thank you for your recommendation and for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Great service and friendly tradesmen
Great service and friendly tradesmen
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Stacey!
We’re delighted to hear you received great service and found our tradesmen friendly and professional. Providing a positive experience for our customers is always our goal.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Irwinsplumbing
Thanks for your lovely review, Denise!
We’re delighted to hear you were very happy with the service you received. Knowing our customers are satisfied with the work we do means a lot to our team.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Very friendly
Very friendly, efficient, reasonably priced, highly knowledgable able to answer all my questions.
July 1, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Jodie!
We’re delighted to hear you found our team friendly, efficient, and knowledgeable. It’s great to know all of your questions were answered and that you felt you received excellent value for the service provided.
Thank you for choosing Irwins Plumbing and for your kind recommendation. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Irwinsplumbing
Thanks for the great review, Pen Reid!
We’re so pleased to hear everything was fixed and that you were happy with the job. It’s always our goal to provide prompt, reliable service and leave our customers satisfied.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Great service and was Very timely and…
Great service and was Very timely and honest. Highly recommend
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your fantastic 5-star review, Brad. We're delighted to hear you were happy with the service and appreciated our team's timely and honest approach. Providing reliable workmanship with clear communication is something we take great pride in, so your recommendation means a lot to us. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Professional ,good communication
Professional ,good communication
Job fixed .
Straight forward
Experienced plumbing service .
Quick and easy
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Santosh!
We’re delighted to hear you found our team professional, experienced, and easy to deal with. It’s great to know the communication was clear, the job was fixed promptly, and the whole process was quick and straightforward.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Good service
Good service, turned up on time, professional and friendly
June 30, 2026
Unprompted review
Great work and very helpful.
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your 5-star review, Taakin. We're so pleased to hear you were happy with the work and found our team helpful throughout the process. Providing quality workmanship with friendly, reliable service is what we strive for every day. Thank you for choosing Irwin's Plumbing and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again whenever you need us.
good service
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for your review, Kevin!
We’re so pleased to hear you were happy with the service you received. Your feedback means a lot to our team.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again in the future!
Excellence service
Excellence service, great response time. Walked me through the details and was impressed with the quality and the service
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the wonderful review, Vicki!
We’re delighted to hear you were impressed with our response time, the quality of the work, and the service you received. Taking the time to walk our customers through the details and ensure they feel informed is something we take great pride in.
Thank you for choosing Irwins Plumbing. We truly appreciate your kind words and your support, and we look forward to helping you again whenever you need us!
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