Finally, 100% in CUSTOMER CARE goes to ... drum roll please 🥁Taylor from Customer Relations ✨ Taylor took the time to listen, care, understand and most importantly show kindness. We had a query in r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... See more
Company replied
The guys were great very understaning when my card decided to malfunction at the end of the job. Both the guys were very well mannered polite, they were very clear with the process and the cost.... See more
Company replied
Mustafa, was absolutely incredible. He walked me through step-by-step. His explanations were explicit. Mustafa is an absolute gentleman and your company should be very proud to be one of your crew.
Company replied
4.6
Excellent
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 2 weeks
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Great communication by the worker
June 12, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Koby!
We’re pleased to hear you were happy with the communication from our technician. Keeping our customers informed throughout the process is something we pride ourselves on, so it’s wonderful to know that stood out during your experience.
Thank you for choosing Irwins Plumbing – we appreciate your feedback and support!
Great service
Great service. Came back to check everything working well. Thankyou
June 11, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks so much for the lovely review, Grbic family!
We’re delighted to hear you were happy with the service and that our team took the time to come back and ensure everything was working as it should. Providing ongoing support and peace of mind for our customers is something we take great pride in.
Thank you for your kind words and for choosing Irwins Plumbing. We truly appreciate your support!
Great service from Eli and Ryan
Great service from Eli and Ryan. Very happy customer
June 11, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the wonderful review, Bridgette!
We’re delighted to hear you received great service from Eli and Ryan and that you’re a very happy customer. We’ll be sure to pass your kind words on to both of them—they’ll really appreciate the recognition.
Thank you for choosing Irwins Plumbing, and we look forward to helping you again in the future!
Awesome job boys thank you!
June 11, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for the fantastic review, Fraser! We're thrilled to hear you were happy with the job our team completed. Your support means a lot to us, and we'll be sure to pass your thanks on to the boys. Thanks again for choosing Irwin’s Plumbing!
Prompt and professional service many…
Prompt and professional service many thanks
June 11, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your kind review, Jane! We're delighted to hear you were happy with our prompt and professional service. Providing a smooth and reliable experience for our customers is always our goal. We appreciate your support and thank you for choosing Irwin’s Plumbing!
Great service
Great service, friendly professional person,
Clean and tidy, no mess ,
June 11, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for the fantastic review, Gary! We're delighted to hear you received friendly and professional service and that the work was completed cleanly and efficiently. Leaving every job site tidy is something we take great pride in. We really appreciate your feedback and thank you for choosing Irwin’s Plumbing!
Reply from Irwinsplumbing
Thanks for the fantastic review, Caroline!
We’re so pleased to hear you were happy with our fast same-day service and that Bailey provided a great experience. We’ll be sure to pass your kind words on to him.
Thank you for choosing Irwins Plumbing – we really appreciate your support!
Reply from Irwinsplumbing
Thanks for the lovely review, Dianne!
We’re delighted to hear you found our technician informative, helpful, and easy to deal with. Providing clear advice and a friendly, approachable service is something we always strive for.
Thank you for your kind words and for choosing Irwins Plumbing!
Reply from Irwinsplumbing
Thanks for the review, Wendy!
We’re pleased to hear you were happy with the communication from our team. Keeping our customers informed every step of the way is something we pride ourselves on, so it’s great to know that stood out during your experience.
Thank you for choosing Irwins Plumbing, and we appreciate your feedback!
Fast knowledgeable 10/10
June 9, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the awesome review, Patrick!
We’re thrilled to hear you found the service fast and knowledgeable. A 10/10 rating is fantastic feedback and means a lot to our team.
Thanks again for choosing Irwins Plumbing – we really appreciate your support!
Reply from Irwinsplumbing
Thanks for the great review, Kanthi!
We’re so pleased to hear you were happy with the work completed. Your kind words and support mean a lot to our team.
Thanks again for choosing Irwins Plumbing!
Great experience
Good communication throughout, good quality work, friendly staff
June 9, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Troy!
We’re delighted to hear you were happy with the communication throughout the job, the quality of the work, and the friendliness of our team. Providing a positive experience from start to finish is always our goal.
Thanks again for choosing Irwins Plumbing – we really appreciate your support!
Good Job done by Ryan
June 8, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Olivia!
We’re pleased to hear Ryan did a good job and that you were happy with the service provided. We’ll be sure to pass your feedback on to him.
Thanks again for choosing Irwins Plumbing!
Friendly and professional
Friendly and professional. Everything explained clearly.
June 8, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Andrew!
We’re delighted to hear you found our team friendly and professional, and that everything was explained clearly throughout the process. We believe good communication is just as important as quality workmanship.
Thanks again for choosing Irwins Plumbing – we really appreciate your feedback!
Reply from Irwinsplumbing
Thanks for the great review, Patrick!
We’re delighted to hear you were happy with the work completed. Your recommendation means a lot to our team and is one of the highest compliments we can receive.
Thanks again for choosing Irwins Plumbing!
Reply from Irwinsplumbing
Thanks for the fantastic review, Emmanuel!
We’re thrilled to hear you were happy with the work and that we could deliver a job worthy of a 100% rating. Your support and feedback mean a lot to our team.
Thanks again for choosing Irwins Plumbing
We had a great service
We had a great service. There person that came through was friendly, very helpful, and very understanding of what needed to be done.
Thanks very much for the great work.
June 6, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the wonderful review, Decontee!
We’re delighted to hear you had a great experience with our team. It’s fantastic to know the technician was friendly, helpful, and took the time to understand exactly what needed to be done.
We truly appreciate your kind words and are grateful for the opportunity to assist. Thanks again for choosing Irwins Plumbing!
Reply from Irwinsplumbing
Thanks for the great review, Simon!
We’re glad to hear you were happy with the quick and knowledgeable service, and that the job was completed efficiently. That’s exactly the experience we aim to provide for all our customers.
Thanks again for choosing Irwins Plumbing, and cheers for the feedback!
Highly recommended
They were very professional on time very efficient and got the job done well very satisfied and will recommend them to many friends and family
Thank you
Lisa nellis
June 5, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the wonderful review, Lisa!
We’re so pleased to hear you were happy with the service and found our team professional, punctual, and efficient. It’s great to know the job was completed to your satisfaction and that you felt confident recommending us to your friends and family.
We truly appreciate your support and thank you for choosing Irwins Plumbing!
I had first class service from Eli
I had first class service from Eli, Ryan and Sam. They were prompt, friendly and understood the special requirements of the household. I would highly reccommend their work and attitude to anyone requiring Plumbing services. Thanks guys. Wendy Post
June 4, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks so much for the wonderful review, Wendy!
We’re delighted to hear that Eli, Ryan, and Sam provided you with first-class service. It’s great to know they were prompt, friendly, and took the time to understand the specific needs of your household to ensure the best outcome.
We’ll be sure to pass your kind words on to the team—they’ll really appreciate the recognition. Thank you for your recommendation and for trusting Irwins Plumbing with your plumbing needs.
Thanks again for your support, Wendy!
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