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See what reviewers are saying

Rated 1 out of 5 stars

I bought some dentures that were advertised as the best thing .. People can bite into apples etc.I received my order and I am absolutely disgusted with the complete Rubbish that I was sent. After noti... See more

Rated 2 out of 5 stars

The product description in combination with the product photo was pretty poor. I thought I was getting a pretty good deal, but I turned out I only got a part of what I thought I ordered.

Company replied

Rated 5 out of 5 stars

Delivery was let down by CourierPlease who shipped the package back to sender without notice before reaching me. IShopTech support was quick to respond, apologetic and sent it via TNT as soon as it wa... See more

Rated 5 out of 5 stars

Was seeking a "spare" power adaptor for my new laptop which the laptop supplier could not supply and turned to online shopping. Chose iShopTech with product ID. Went though the online purchase process... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Computer Store
  4. Electronics Store

Written by the company

ISHOPTECH is a private-listed Australian retailer that sells and specialises in Audio Visual, Computing, Electronics & Video Gaming products. Our company is based in Sydney and serve consumers and SME's Australia wide. We are proud of our long-established partnerships with some of Australia’s most reliable and trusted suppliers. These solid relationships provide us with access to thousands of the latest tech products from leading global manufacturers.


Contact info

3.3

Average

TrustScore 3.5 out of 5

196 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent purchase with very prompt…

Excellent purchase with very prompt response. Shipping from interstate with TNT took less than 2 days from online purchase to delivery, at the busiest time of year..... delivery on Christmas eve.😄

December 29, 2020
iShopTech logo

Reply from iShopTech

Dear Robert,
We are delighted to hear you received your new Samsung TV just in time for Christmas! We hope to see you again soon.
Best Wishes,
iShopTech

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Rated 5 out of 5 stars

Excellent

Excellent service and products this company sells

October 13, 2020
iShopTech logo

Reply from iShopTech

Dear Simon,
Thanks for shopping at iShopTech! Please visit back again soon.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Next level customer support

I've had a great experience corresponding with Anthony from customer support. From day one he was very attentive to my inquiry with a lot of positive enthusiasm to see through the process of product warranty. Everything got solved thanks to Anthony's great effort, and passion to create the best outcome. I can tell there is a lot of good for Anthony in the future with his attitude and energy. Wish you all the best top bloke! I won't hesitate to shop at ishoptech again with confidence. I hope it gets more attention and grows thanks to its great people behind it. Very good!

October 9, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear G-aura,
It is rewarding to hear you were satisfied with our returns process and again thank you for your patience. Please reach out should you require anything further.
Best Wishes,
iShopTech

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Rated 4 out of 5 stars

Your service and follow up were great

Your service and follow up were great. Only reason was not 5 stars was the confusion and leg work I had to do in regards to delivery.

October 1, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Bill,
Thank you for your feedback and we hope you are enjoying your new TCL TV. Kindly note once an order dispatches full tracking details are provided to the customer. It is expected the customer monitors the delivery events on the couriers website and liaises with the transport company directly for any specific requests to delivery date. Of course you can always contact us if there is a specific problem with the delivery. Unfortunately delays across the couriers network is beyond iShopTech's control. Thanks again for shopping with iShopTech.

Rated 5 out of 5 stars

Thank you for the good service and fast…

Thank you for the good service and fast delivery.

October 1, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Peng,
Thank you for your feedback. We are very pleased to hear you received your order so swiftly.
Best Wishes,
iShopTech

Rated 1 out of 5 stars

Terrible

Terrible, no refund policy for purchased products only replacement products, resorted in taking legal action.

October 1, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Sage,
It is disappointing to read your review considering iShopTech has provided you with consistent support with all of your concerns and spoke to you only moments prior to this review. As we recall, the day after you had placed your order with iShopTech you attempted to cancel the order whereby it had already been processed and you did not wish to accept the cancellation fee. Once you received your order you contacted iShopTech informing us the video card was faulty. An approved Return Authorisation was provided to you to have the faulty video card sent back and inspected by the Manufacturer under warranty. As explained to you, upon the Manufacturer confirming the product is faulty, a brand new replacement video card would be shipped to you. We await your order to be sent back to us for processing under a warranty claim with the Manufacturer.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Great service

October 1, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Chris,
Thanks for trusting iShopTech with your brand new 2020 Samsung smart TV. We hope you enjoy it and hope to see you again.
Best Wishes,
iShopTech

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Rated 5 out of 5 stars

fast delivery and arrived as expected

September 23, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Jeff,
We are glad to hear your received your order so quickly. Thanks again for choosing iShopTech for your tech requirments, please visit back soon.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Great

Great great great great

September 23, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Scott,
Thanks again for your order! We hope you love your new tech!
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Excellent

Excellent. I’ve bought 2 Samsung’s Tvs very recently. Great price and fast delivery. Will use again.
Thank you!

September 22, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear JC,
We are so pleased to hear both TVs arrived so quickly and thank you again for your repeat business. Please reach out if there is anything else we can assist you with.
Best Wishes,
iShopTech

Rated 4 out of 5 stars

Good TV & seller, pity price reduction not passed on..

Good Tv, good seller, but price dropped $65 on their website for it between purchase online and before delivery to my home - I would have appreciated it if company had reflected this and given equivalent refund to myself. That would make me much more likely to trust, use them again, or suggest to friends and work contacts.
Delivery delayed by a day or 2, as their delivery company, TNT Australis, had my wrong telephone number - despite it clearly being correct on a copy of iShop’s invoice emailed to me - don’t know what happened there?

September 18, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Chris,
Thank you for your feedback. It has been very well received and something we will be taking away with us to review internally as your feedback assists us to continually improve our processes. Pricing does fluctuate time to time due to various factors. We are sorry to hear about the phone number issue with TNT and glad you received your new TV safely.
Best Wishes,
iShopTech

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Rated 5 out of 5 stars

Nice services

September 18, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Dino,
We are pleased to hear you had a great experience shopping on our site.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Good service

Good service. Great communication. Best price on the tech market. Highly recommend.

September 17, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Jacques,
Thank you for your feedback! We hope you love your new 2020 TCL TV. Please visit back again soon. Best Wishes,
iShopTech

Rated 5 out of 5 stars

Great stylus

Love this stylus. Very sensitive and makes using my iPad much better. Would recommend this product.

September 11, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Robyn,
Thank you for providing your feedback! We hope to see you visit back soon.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

Very please with the servoce

Very please with the servoce. Also the help we received when we phoned
Thank you

September 10, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Jill,
You are most welcome! We hope you are enjoying your new Samsung TV. Please visit back soon.
Best Wishes,
iShopTech

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Rated 5 out of 5 stars

Fast and no fuss

Fast and no fuss, good product and cheapest online.

September 7, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Paul,
We are glad to hear we could save you some money on your new Samsung TV! Please visit back soon.
Best Wishes,
iShopTech

Rated 5 out of 5 stars

They were prompt and so very easy to…

They were prompt and so very easy to buy thru

September 6, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Sarah,
Thanks for placing an order with iShopTech! Please visit back soon :)
Best Wishes,
iShopTech

Rated 5 out of 5 stars

excellent

It was very fast and competitive price. I am happy with the product that I bought.

September 4, 2020
Unprompted review
iShopTech logo

Reply from iShopTech

Dear Md,
We are delighted to hear you were satisfied with your purchase! Hope to see you visit back soon.
Best Wishes,
iShopTech

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