IsraelPharm Reviews 3,606

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its quick and efficient nature, even during challenging times. Many highlight the significant savings on medication costs compared to other options, making essential products more affordable. The delivery service is frequently commended for its promptness and secure packaging, with many receiving their orders sooner than expected. However, some customers also noted occasional issues with product expiration dates, finding them shorter than anticipated or similar to previously purchased items. A few people experienced delays with refills or confusion regarding their orders, including instances of incorrect quantities or changes in shipping partners.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the quick delivery times,... See more

Order

Reviewers mention positive feedback about their orders. Many customers appreciate the promptness of order... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers are consistently happy... See more

Price

Users describe positive interactions with price, consistently highlighting significant savings compared to US... See more

Based on these reviews

Rated 5 out of 5 stars

I’m probably a bit jaded for I have been an Israel Pharmacy customer for very many years! The service is great even in troubling times,quick & efficient. The price for what I use is terrific,a name... See more

Company replied

Rated 5 out of 5 stars

the website is easy to use and the information is thorough. I find using generics is the way to go given how the pharmacy like protecting patents here in the USA. Customer service is always very helpf... See more

Company replied

Rated 5 out of 5 stars

My husband was diagnosed with Congestive Heart Failure—his prescription costs were a new experience for us—-much more expensive than anticipated! A neighbor referred us to Israelpharm to help with... See more

Company replied

Rated 5 out of 5 stars

It was about time that Israel Pharm would improve the shipping time of meds and start charging utilizing credit cards, rather than "paying with personal checks, only ", unnecessary delaying getting... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve. All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized. All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Your representatives could not be…

Your representatives could not be better!! They were all wonderful to work with, and made the process so very easy to do! Thank you so very much! 😊🙏🙏

April 20, 2026
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Reply from IsraelPharm

We're happy to hear that our IsraelPharm representatives provided you with wonderful support and made the process easy. Thank you so much for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

I trust this medicine

I trust this medicine, and am doing very well. Ordering was very easy and the customer service is always great!

April 18, 2026
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Reply from IsraelPharm

We're happy to hear that you trust the medicine you purchased via IsraelPharm and are doing well! We appreciate your feedback regarding the easy ordering process and great customer service experience.

Rated 1 out of 5 stars

I used to be able to call Israel Pharm

I used to be able to call Israel Pharm. Someone would answer the phone. They were so good orders were always easy to get. I never wanted signature required so I put the form in the mailbox like I was told but this time with this last order I did that same thing and the carrier said because it was coming overseas. It needed a signature thank God I was home. No one ever answers the phone when you call Israel Pharm, and now I’m having trouble getting one of my medication’s from you and no one is following up with me to let me know when you’re getting it back in stock if you are. Very unsatisfied customer.

April 18, 2026
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Reply from IsraelPharm

Thank you for your feedback, and we're truly sorry to hear about your recent experience.

We apologize for the inconvenience regarding the signature requirement. As our shipments are sent internationally, USPS generally requires a signature upon delivery. While we can submit a request to waive this and provide a form for you to leave in your mailbox, as you did, the final decision remains at the carrier’s discretion, and they may still require a signature at delivery.

I’m also sorry that we missed your call and that our communication regarding your medication’s stock status was not clear. We understand how frustrating that must be. Our team will be reaching out to you directly to provide an update and assist with any remaining questions.

We appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Excellent!!!

Excellent!!!

April 18, 2026
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Reply from IsraelPharm

This is so nice to hear. Thank you for choosing IsraelPharm.
To your good health!

Rated 5 out of 5 stars

Got the pills I ordered in a timely…

Got the pills I ordered in a timely manner

April 9, 2026
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Reply from IsraelPharm

We're pleased to hear that your IsraelPharm order arrived promptly. We appreciate your positive feedback and are grateful for the time you took to share it.

Rated 5 out of 5 stars

Thanks

Thanks, I got them before I ran out. Love the product.

April 17, 2026
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Reply from IsraelPharm

We're happy to hear that you love No Wonder and received it in time. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Friendly, efficient service and great care

I have a positive experience with this pharmacy. The staff is friendly, and caring. The whole process was professional, and it’s clear they genuinely care about their customers. I’ll definitely be coming back and would recommend them to anyone looking for reliable, helpful service.

April 16, 2026
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Reply from IsraelPharm

We are delighted to hear you had a positive experience shopping online with IsraelPharm!. We're happy to hear that our team's professionalism and caring attitude made a big difference. We value your recommendation and look forward to serving you again. Don't forget to use our Refer-A-Friend program!

Rated 4 out of 5 stars

Played played telephone tag for a while…

I played telephone tag for a while before I could talk to a person. (Omitting Passover, when I had plenty of warning that they’d be closed.) But everyone was very polite and helpful when I actually got to talk to a human, instead of leaving messages.

April 17, 2026
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Reply from IsraelPharm

We appreciate your feedback and are glad the interactions with IsraelPharm were positive. Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

Great communication about shipping

Great communication about shipping, arrived relatively fast.

April 17, 2026
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Reply from IsraelPharm

We're excited to hear that you had a great shopping experience with IsraelPharm and found our shipping communication and the relatively fast arrival of your order to your liking. Thanks for your positive feedback, it is greatly appreciated!

Rated 5 out of 5 stars

It was very easy

It was very easy. I emailed in the prescription and then waited for my RX. It came quicker than I thought. The price was better than I could find from any pharmacy in the US.

March 27, 2026
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Reply from IsraelPharm

We're excited to hear that the ordering process at IsraelPharm was easy for you, and we appreciate your positive feedback. We're glad the order arrived quickly and that you found our pricing beneficial.

Rated 5 out of 5 stars

Great product and much improved…

Great product and much improved shipping time!

April 14, 2026
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Reply from IsraelPharm

We're delighted to hear that you are pleased with the product and our improved shipping time at IsraelPharm. Thank you for your positive feedback!

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. Excellent service.

April 16, 2026
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Reply from IsraelPharm

We're pleased to hear that you received excellent and efficient service from IsraelPharm. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service

March 25, 2026
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Reply from IsraelPharm

We're glad you find our service efficient and friendly. Thank you for your positive feedback; it means a lot to us. Thank you for choosing IsraelPharm!

Rated 4 out of 5 stars

I love the price and great Pricedelivery but I…

I love the price and delivery but I can’t get back in to refill

March 25, 2026
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Reply from IsraelPharm

We're glad you loved the price and delivery. We're sorry you're having trouble refilling. One of Customer Experience agents will be in touch with you shortly Thanks for your feedback.

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