ISSET Reviews 

I enjoyed working with a range of personalities within my group. I felt that this experience was intellectually stimulating and challenging. The design briefs were difficult to accommodate but I felt that this helped me develop my team working skills.

It was an amazing week and I had good fun with my team.

Great opportunities to meet others. Great chance to develop skills and live the uni experience

Meeting new people
Developing method of thought / problem solving
Working creatively
Tested skills in design & engineering

Lots of influential people and their speeches to us. The competition is good.

The program has been amazing, great experience and I have loved my team mates and the competition. Residential accommodation organisation however was poor.

Really engaging and interesting, also.a great atmosphere

A great program which encouraged team work and taking initiative. Challenged me to think of all the problems we are facing here on earth and space.

Good fun tbh like it was rlly enjoyable

Very fun experience

it was good.

What an incredible experience! My daughter can’t stop talking about her week working astronaut Dave Williams and Sarah Murray. Thanks so much for inspiring her!! She’s already researching how she can get a career in aerospace.

The experience of being a residential mentor for the mission discovery program has been incredible. All mission discovery staff are incredibly professional, kind and organised. The program is very safe, as the safeguarding methods provide full safety for students. Students enjoy their time in residential halls; meeting real NASA astronauts and learning from their presentations; and developing scientific experiments that will be launched to space.

All mentors that have STEM backgrounds are incredibly passionate about science and space exploration, as mentors guide and supervise students to design their experiments and present their findings to astronauts. Students develop a core knowledge and transferable skills when fully engaged in the program, when guided by mentors, astronauts and professors in Kings College London.

I strongly recommend students to take part in the program to inspire their career ambitions and develop core knowledge and transferable skills.

The mission discovery program deserve and extra star. 6/5 review! ⭐️⭐️⭐️⭐️⭐️⭐️

Is there a zero star rating? SERIOUS SAFEGUARDING ISSUES at ISSET. My autistic vulnerable son was able to leave the accomodation in the middle of the night into London and they only noticed at 8.34am the next morning and phoned me to say they had 'lost' my son. Not taking my complaints seriously. My son had also won £150 prize money which they refused to give him. He was made to live in the most unhygienic accomodation with someone else's faeces that had not been cleaned. They say it is 'cleaning acid stains' and that they did clean his room again. They did not as we have photos and video footage of the room supposedly after it was cleaned. NOTHING had been cleaned. It's disgusting that they are allowed to be caring for children as young as 14 years old with no protections in place. When they eventually responded to my urgent communications, they seemed to be blaming us for not telling them that we had to collect my son urgently as he was so distressed that he was having to sit on someone else's faeces. Having called the emergency line previously without it resolving any issues, it was the last thing I wanted to do to call them as we had lost trust in their ability to care for these young people in their care. They say "In regards to your comments about the accommodations. Our team has doubled checked with staff at the accommodation services who have assured us they cleaned the room a second time and the stains you refer to are in fact acid stains from cleaning materials."

There is absolutely no doubt that the marks are excrement. And as for cleaning the room a second time - why would the same dust and dirt and hair still be all over the room if it had indeed been cleaned a second time (again we have time stamped videos and photos to prove this).

They also said to us when they eventually replied:
"The programme is advertised as a university experience and staying in halls of residence, instead of a hotel, provides just that." I would have expected basic cleaniless in halls of residence and not to have to live in someone else's excrement but it seems that is the acceptable standard for ISSET.

We don't know who has kept my son's prize money because when we asked about it they refused to give it to him and kept saying they would do it shortly but they never did. He is so upset about this. We are all left shocked at dissapointed about what has happened but most of all SCARED THAT A YOUNG PERSON CAN LEAVE IN THE MIDDLE OF THE NIGHT IN LONDON WITH NO-ONE NOTICING. This actually happened to my vulnerable son and ISSET are refusing to put anything right.

This company postponed their event from Dec 2021 to June 2022, announcing it 1 month before the original date. There refund policy states that a customer can only get a full refund 2 months before the original date, clearly nobody can even get a full refund and it shows this company have no care for their customers. Their reasoning for not refunding was being impacted by Covid 19 which everyone is affected by so I don’t see why they have some sort of entitlement over the customers about the money. Very messy and shady company in my opinion.

Their response rate is also quite slow, took few emails to even get a response and some didn’t even get one.

Don’t waste your money on this scams, the event became free 1 month before the postponed date so you can literally go for free anyways. This company just want your money and doesn’t care about anything else. For a company focused on education, they clearly have the wrong focus.

Following a one year postponement of a Singapore event , ISSET denied full refund and fails to reimburse .
This is starting to be a scam like business .
Very disappointed as it was through Stamford American School of Singapore Partnership .
Stay away from this