Itcc Locksmiths Reviews 101

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Honest Locksmiths. Managed to Get us back into our apartment without needing to break the banham lock. We’re told by another company they couldn’t do so without breaking and changing the lock. ITCC co... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, cannot be more thankful to them! I recently got locked out of my shop after a water leak from the flat upstairs cut all power to the shop! Which meant I couldn't open the shutters.... See more

Rated 5 out of 5 stars

Brilliant service. The technician, Meir, was here in less than an hour from the phone call. Diagnosed the problem with our uPVC door locking mechanism straightaway and fixed it there and then, with no... See more

Rated 5 out of 5 stars

My front door mechanism was stuck. I called and spoke to someone called Benny who said it could be a number of things why the door was getting stuck. Andrew arrived and took the inside of the door apa... See more

Company details

  1. Home Services

Information provided by various external sources

We are a locksmith and security shop based in Sidcup, Kent. We provide emergency locksmith services to both residential and commercial properties. Our shop offers key cutting services and we stock a wide variety of excellent quality locks, padlocks, to...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 1 out of 5 stars

Scam "Locksmiths"

Please do not use this company.
Not MLA approved. Will charge extortionate prices for poor services and use intimidation tactics to encourage you to pay. Do not trust a word they say.
There are an incredible amount of fake positive reviews to mislead you. It's a shame they can get away with this and I hope they are stopped soon.

August 2, 2021
Unprompted review
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Rated 5 out of 5 stars

Thank you Teo from ITCC Locksmiths

Thank you Teo from ITCC Locksmiths. Prompt response to a problem with broken key in lock. Arrived at the time he said, repaired lock within minutes at a very minimal cost. Thank you.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Need a locksmith

Need a locksmith? I can highly recommend ITCC. Callum came to sort out my mancave door lock. I had managed to get some grit inside the mechanism and could not get to my bar. Very quick response time and efficient.

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service, highly recommended

Brilliant service. The technician, Meir, was here in less than an hour from the phone call. Diagnosed the problem with our uPVC door locking mechanism straightaway and fixed it there and then, with no fuss or prevarication. Highly courteous and professional. We are very happy with the service and would recommend the company without hesitation.

April 21, 2021
Unprompted review
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Rated 5 out of 5 stars

They were helpful and professional

They were helpful and professional. When I came home to my key not turning I was panicked. I called Itcc Locksmiths and they responded immediately. Within 30 minutes he was at my door and he did a great job!

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, really recommended

I contacted ITCC Locksmiths and they arrived to my property within 30 minutes of my call. The locksmith was extremely professional and very respectful of my home, he was also very knowledgeable regarding my security issues and quickly offered the best solution

Fiona, Rochdale

February 19, 2021
Unprompted review
Rated 1 out of 5 stars

A total scam. DON’T TOUCH

This isn’t a company with employees. It is a network of crooks operating within an unregulated industry. Also beware Rainbow Locksmiths and Terra Lox.
The business model is to present a fait accompli of massively overpriced Labour and parts. More specifically:

1. Manipulate Google search function for “local locksmiths” to generate a false local business address in your area.
2. Indicate a low price for the work (e.g. £45 for a lock change.
3. Arrive (inexplicably 2 people in my case).
4. Come up with ludicrous prices: £230 + VAT for a straightforward cylinder lock that typically costs £35-£50 incl. VAT), £285 for multipoint gear box when the retail price is approx £58 incl. VAT
5. Add on absurd Labour charges that bear no relation to the original quote.

Avoid like the plague. They are probably casing your property whilst inside.

January 18, 2021
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Rated 5 out of 5 stars

Good service over the years

I had another problem with my locks and the locksmith Tony was prompt and had a very professional attitude, he explained me so i can understand the problem and what we had to do. The company charged me less than quoted as a discount of fidelity for using their services for so many years. Highly recommend, never dissapointed.

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away from this fraudulent company…

Stay away from this fraudulent company and staff
This company charged us £300 for a lock that didn't need replacing then the lock 3 weeks later came off the door and not locking properly. When we called them to ask them to fix it and sent photos the locksmith then said he would have to charge us again.

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great Sunday Service

Great Sunday Service, they came out to me yesterday in short notice to change the locks after we got burgled in the early hours, makes me so angry these a'holes ruin peoples xmas, thanks very much for coming out so promptly guys, kind regards

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

I gave one of my extra key to my…

I gave one of my extra key to my boyfriend, after we broke up middle of the night he just showed up was completely drunk anyway next day first thing in the morning I called itcc locksmith they rekeyed the door and I bought door latch as well. The service was quick and cost less than I thought I highly recommend itcc locksmith, cost effective and fast service...

November 23, 2020
Unprompted review
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Rated 1 out of 5 stars

Yet another victim of this company

Yet another victim of this company. They quoted me £89 for labour and said the lock itself would cost from £25 but didn't give an upper range. The guy gets here and say the lock will cost £165 becuase of the type of door. I said I didn't want to pay that much so lets leave it but then there is a call out fee of £60. I argue for a while and eventually gave in becuase I just wanted it done and didn't want to have to pay the call out fee and then pay someone else to do it. Afterwards I read the reviews and kick myself that I didn't read them earlier. I also checked the cost of the locks that he installed and they cost around £15. Not £145! Dishonest and misleading. It wasn't even the type of lock that I wanted!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

James was fantastic

James was fantastic. I lost my keys to my front door and had to use the backdoor for a while now. James removed the old lock and put in a new one and gave me a set of keys. 5 stars for you!

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

This is a very bad and untrustworthy company

This is a very bad, untrustworthy, and not an honest company. They changed a jammed key in my house at N1 within a week the jammed key stopped working and the worker that did the job was telling lies when I called the company. Please do not use them they are not reliable.

October 19, 2020
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM - DO NOT USE! They sent a subcontractor without telling me who charged over £1,000 for a simple lock change. They take advantage of people and lie, and then say it's not their problem. Reported to the MLA and Trading Standards for being crooks. AVOID

October 9, 2020
Unprompted review

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