ITechworld Reviews 324

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of the products, finding them ideal for various uses, including van life, camping, and home backup. Many appreciate the excellent value, especially during sales, and highlight the speedy and free delivery service. The staff is frequently commended for being helpful, knowledgeable, and providing great advice, contributing to an overall positive service experience. However, some customers reported receiving used or damaged items, with issues such as missing manuals or cords, and visible stains. A few people also experienced product failures, including batteries and chargers, some within a few months of purchase. Additionally, a small number of reviewers noted slow delivery or issues with tracking, and some were dissatisfied with the after-sales service regarding faulty products or incorrect accessories.

What people talk about most

Product

Users describe positive interactions with product, with many praising the high quality and reliability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and quick delivery... See more

Service

Reviewers mention positive feedback about service. Many customers praise the prompt, friendly, and efficient... See more

Quality

Clients share positive opinions on quality, with many praising the high standards and reliability of products... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value for a great product (power station). Sale prices are fabulous, delivery was free and speedy. This product was a major step up from a smaller, earlier ITechworld product. They’ve been power... See more

Rated 5 out of 5 stars

I have these batteries in my work car 200 amps Caravan 480 amps Camper 400 amps They have been absolutely brilliant using there 3000 watt inverters It certainly transformed our camping as... See more

Rated 5 out of 5 stars

Just upgraded my 2 agm batteries with 2 itechworld 105ah, absolutely amazing with the difference in weight. Also added the controller with dcdc. I’m impressed that I can see the charging status easi... See more

Rated 5 out of 5 stars

Touched base with the office a couple of times had some great advice from Aiden got an awesome deal on a ps2000 and a 300w solar blanket. Came in handy with all the storms we had recently. I had loo... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had an issue with the jump pack

Had an issue with the jump pack, sent it back and was replaced but then the charger cord wouldn’t work. One email and it was resolved, thanks

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best In class…

[1] Best value for money[2]know your market, [3] know how to market [4] buying online & delivery- consistently good.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

300w Solar blanket with raptor skin:

300w Solar blanket with raptor skin:
Fast shipping and easy on-line ordering.
Blanket is awesome. Overcast day still producing around 230w. Flexibility to "chase the sun" with the blanket if the caravan is under tree canopy. Very happy to endorse this product.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, knowledgeable dedicated call staff, brilliant purchasing and delivery. I would without hesitation recommend iTechworld to anyone. Put it this way if they didn't deserve it, I wouldn't recommend, ray

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

iTechworld are always really helpful &…

iTechworld are always really helpful & easy to deal with. I have bought a number of different products from them & their service goes above & beyond. I live in Townsville & although iTechworld are in WA the delivery is always fast The products are great quality with good prices on the specials.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Guys were straight up and honest

Guys were straight up and honest, but they know they’ve got a decent product at a decent price.
Allowed me to purchase accessories on spesch . With option to return if not used.
Buy the whole lot and the future maintains variability…..
Great. Second time purchaser - an Australian ecosystem.
Thank you I Tech world.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Best value for money products

I have purchased 2 generators for my home use in case we loose power this summer and the Itechworld generator I purchased first hasn’t missed a beat. I used the first generator in my caravan when free camping in NT to allow me to keep my a/c going overnight and it works perfectly that is why I purchased a 2nd generator for home.
It can power my 2 fridges and a small freezer with ease. Highly recommend Itechworld products. I have lithium batteries, 3000w inverter and more. 5 stars for quick delivery also.
Keep up the great work.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

The company was a dream to work with

The company was a dream to work with. One part of my order did not arrive but they where very quick to find out where this part was and get it to me in an appropriate time. The product itself was just as described on the website and the price was the best around, I ordered around the Black Friday sales and got free delivery which was an amazing bonus. I will use this company again.

November 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look