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itemku Reviews 

4,847
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,490 reviews, reviewers had a great experience with this company. Customers frequently praise the fast service and affordable prices, noting that everyday digital transactions are surprisingly smooth, delightful, and secure. People also mention that shopping here is extremely convenient, highlighting helpful sellers and incredibly quick deliveries across various game items. However, some customers also noted frustrating issues with missing items and heavily delayed orders that took many hours or even multiple days to finally arrive. Some reviewers were not happy with purchases being automatically marked as completed before they actually received their products in their personal accounts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, while many reviewers praise the low prices,... See more

Service

Consumers find service to be positive, highlighting fast, reliable, and excellent experiences with quick... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as many people find purchasing simple, fast, and... See more

Website

Clients share ambiguous opinions on website, with some consumers praising fast service, cheap items, and... See more

Order

Reviewers express strong dissatisfaction regarding order fulfillment, noting that items are often not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got bit scared that it didn't go since day 3 it said its completed yet i still don’t have it. However, after the 5 days has gone on the 6th day it reflected so my thought changed and said okay it wa... See more

Rated 4 out of 5 stars

It was extremely well, very trustworthy. But it's best to choose sellers with more sales and not just the stars from sellers with less sales. But some will have extremely late replies, I had one that... See more

Rated 4 out of 5 stars

Its really great ,i buy some stuff from Roblox and its really help me to get cheaper prize and more.

Rated 4 out of 5 stars

TBH, the seller is okay but the problem is sometimes they forget the purchase and worrying me that my money will be scam but hey it send in how many hrs I've been waiting that's why ... IT'S A FOUR ST... See more


Company details

  1. Gaming service Provider
  2. also in
  3. e-Commerce Service
  4. Game Store
  5. Online Marketplace
  6. Video Game Store

Written by the company

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform. Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming. Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free. Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing. As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Why Gamers Choose Itemku

Written by the company

A Marketplace You Can Trust
Every transaction is backed by a trusted marketplace experience. With verified sellers, secure payment methods, and Trade Guard protection for eligible products, Itemku is built to help gamers buy and sell with confidence.
Everything Gamers Need
From game top-ups and official game keys to gift cards, premium subscriptions, in-game items, and gaming services, Itemku offers a wide selection of digital products for PC, console, and mobile gamers, all in one place.
Fast, Simple, and Secure
Most digital products are delivered instantly, so you can get back to playing without unnecessary waiting. Combined with competitive pricing and dedicated customer support, Itemku makes every purchase quick, convenient, and worry-free.

Trade Guard Protection

Shop with confidence. Every eligible purchase is protected.

Itemku's Trade Guard is designed to provide a safer marketplace for gamers. Eligible purchases are backed by two key protections: Curated Sellers and our 100% Anti Hack-back Guarantee. Our Curated Sellers are experienced merchants with a strong track record of successful transactions, helping ensure reliable service and a smooth buying experience. For eligible account purchases, the Anti Hack-back Guarantee protects buyers against unauthorized account recovery during the guarantee period. If an account is verified to have been compromised within the applicable coverage period, eligible customers can receive a 100% refund in accordance with our Trade Guard policy. If you ever need assistance, our customer support team is available to help resolve issues and guide you through the resolution process. Buy, play, and trade with confidence on Itemku.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

All reviews

(4,847)

3,716 reviews in the last 12 months

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Rated 1 out of 5 stars

not getting my robux

October 29, 2026
itemku logo

Reply from itemku

Dear Customer,

We apologize for the delay and frustration regarding your order.

Please be informed that our platform requires an official ticket to investigate transaction issues and process resolutions. Since you have not yet submitted a report to our support team, please reach out via the Help / Support menu with your Order ID so we can check your transaction status and assist you directly.

Thank you for your cooperation and understanding.

Rated 2 out of 5 stars

Voucher issue

Um I want a refund cuz I bought the 100 robux gift card and the code is used and I cannot find customer service

October 29, 2026
itemku logo

Reply from itemku

Dear Customer,

We apologize for the inconvenience regarding your issue in itemku.

According to our system records, you have previously submitted a report to our support team regarding your order.

If you are still experiencing an issue with your code, please check your existing ticket or submit a report via the Help / Support menu with your Order ID and valid supporting evidence so our CS team can investigate further and assist you.

Thank you for your cooperation and understanding.

Rated 5 out of 5 stars

I bought some robux through a gamepass…

I bought some robux through a gamepass method. And it only took a few hours of wait for the pending robux to appear, which means the service is fast enough, especially when the seller has many customers simultaneously. 5 stars.

October 29, 2026
Rated 1 out of 5 stars

Penipu

Penipuùuuuuuuu

October 28, 2026
itemku logo

Reply from itemku

Dear Customer,

Kami memohon maaf atas ketidaknyamanan serta pengalaman kurang menyenangkan yang kamu alami.

Perlu kami sampaikan bahwa platform kami menindak tegas segala bentuk kendala maupun tindakan kecurangan. Agar tim kami dapat melakukan pemeriksaan dan menindaklanjuti transaksi kamu, silakan ajukan laporan resmi via menu Bantuan / Support dengan menyertakan ID Transaksi beserta bukti pendukung yang valid.

Terima kasih atas perhatian dan kerja samanya.

Rated 3 out of 5 stars

The bad thing about shopping at itemku…

The bad thing about shopping at itemku is that there are still many sellers who are slow to respond and cold, even though I am a buyer who needs information and certainty and sellers need responsibility. That's all. I hope itemku sellers will respond faster, I hope.

October 28, 2026
itemku logo

Reply from itemku

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by slow response times and poor communication from sellers.

We understand that quick responses and clear information are essential when making a purchase. We continuously monitor seller performance and encourage our merchant community to maintain high service standards. If you ever encounter an order where the seller fails to deliver within the specified timeframe or fails to respond, please submit a report via the Help / Support menu with your Order ID so our support team can review the transaction and assist you directly.

Thank you for your valuable input as we work to improve your shopping experience.

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