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See what reviewers are saying

Rated 5 out of 5 stars

ITrack FS100 tracker: easy to install, app is also easy to follow. Got this tracker for a great price on Amazon at £30. The membership seemed reasonable for what you need this for. Overall very happy... See more

Rated 5 out of 5 stars

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... See more

Company replied

Rated 4 out of 5 stars

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... See more

Company replied

Rated 5 out of 5 stars

Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and ye... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier

Written by the company

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

The assistance I was given by the ITrack staff was second to none to resolve my issues. Great team and I hope to use their products again in the not to distant future.

March 4, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for the kind words. Issues, as much as they are irritating, will always arise. We're only a call away Monday - Friday , 9am-5pm to help resolve them.

Thanks, iTrack

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Rated 5 out of 5 stars

Good prompt service.

Good prompt service.

February 23, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello there,

Thank you for the kind words! We stride to be as prompt & efficient as possible to help get our customers problems resolved quickly.

Thanks, iTrack.

Rated 5 out of 5 stars

Peace of mind affordable very easy to…

Peace of mind affordable very easy to assemble near car battery down load app on iPhone and iPad with no problem you can then locate vehicle within seconds which I have done several times when away from vehicle and if stolen and battery removed from vehicle tracker will still send signal from its own backup battery if you own a valuable vehicle then this I would recommend and then the company is 100% positive it’s an inexpensive way of not loosing your vehicle

March 1, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello there,

Thank you very much for taking the time to leave us a review. It helps future customers see just how easy it is to get set up with us, have an account registered and be tracking your asset in real time. If you have any further questions or queries, please don't hesitate to give us a call or get in touch via email.

Thanks , iTrack

Rated 1 out of 5 stars

Has it worked since the day I’ve bought…

Has it worked since the day I’ve bought it

February 23, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Steve,

Sorry to read your have had issues with you device.

Please contact our customer service team, who will be able to solve any problem you might have and get your device working for you.

Many thanks :-)

Rated 5 out of 5 stars

Dealt with a very friendly professional…

Dealt with a very friendly professional individual called Josh over a technical issue which resulted in me purchasing a better long term solution.
Excellent service!
A win win for both

February 26, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Nigel!

I have passed on your kind words to Josh, he will be pleased to hear that. Glad that we got you sorted out and thank you again for being a loyal customer with us! If you have any further questions or queries, then please don't hesitate to get in touch.

Thanks , iTrack

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Rated 5 out of 5 stars

Great product

Efficient service, very good & accurate tracker once you have understood how it works.

February 19, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi There,

Thank you for taking the time to write us the review. New technology always requires some learning and getting used too. Once you have with our systems, it really is so easy to keep eyes on your asset in real time.

Thanks, iTrack

Rated 1 out of 5 stars

Worse device, worse customer service

Gadget lasts 10 to 14 hours if you are lucky. They advertised as 80 hours. After my complaint, they changed to 80 hours on stand by. No stand by feature though. I returned it for them to test it, paying costly post. They had same results as me. Never refunded. They said because I opened the box. As if that was a huge problem. They returned it to me, although it was unwanted.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Really pleased with my Caravan Angel

Really pleased with my Caravan Angel - good to know I’ll be alerted if my caravan is moved. Considering how much I spent on the caravan it was a no brainer to install one at the price!

January 30, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Brian,

Glad to hear you have been enjoying the Caravan Angel. It is a very simple and easy device to set up and use, with a fantastic battery life. Don't hesitate to get in touch with any questions. Happy Tracking!

Thanks, iTrack

Rated 4 out of 5 stars

The iTrack customer service staff

The iTrack customer service people have been extremely helpful in sorting out many issues I had with their tracker. Can't fault them really but I should not have had the issues in the first place.

January 29, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello there,

Thank you for taking the time to write us a review. We are proud of our customer service team as they are fully committed to getting issues fixed as fast as possible. Issues can always occur, which is frustrating. That's why our team is here to assist you whenever that happens. Please let me know John if there is anything further I can do for you , so we can have your review changed from 4 stars to 5!

Thank You, iTrack.

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Rated 5 out of 5 stars

Excellent service with personal…

Excellent service with personal customer support from start to finish. Highly recommend.

January 26, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello there,

We appreciate you taking the time out of your day to leave us the kind words. Please don't hesitate to reach out with any further questions or if you need assistance.

Thank You, iTrack.

Rated 5 out of 5 stars

Great service.

Always helpful and quick to respond to contact. Their products so far have been reliable (3 years) and the software easy to use. No complaints here.

January 2, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking the time to leave us a review. Glad to hear that for 3 years our systems have been working great behind the scenes! No complaints is what we like to see!

Thank you, iTrack.

Rated 5 out of 5 stars

All YELLOW MOBILE TYRE FITTING in London…

All YELLOW MOBILE TYRE FITTING Fleets In London & Essex have iTrack’s spot-on need, meeting security alarms & GPS tracking technology from here and supporting us and answering questions the past few years straightaway!

January 12, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you very much for leaving us a review! Our customer service team is always ready to tackle any issues / questions you may have!

Many Thanks, iTrack.

Rated 5 out of 5 stars

Tracing the car at 30 miles away

I recently installed this Tracker on my Sportage Hybrid. The installation was different due to the car 12v battery not being conventional. The other day was a big test. Leaving the car on a carpark and taking a train to a destination 30 miles away. So, I did a test. The Tracker pinpointed my car precisely where I parked it. Brilliant !!

January 15, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

We're glad to hear that you've been enjoying using the device & software! Thanks for posting this review/test for us Jeffrey, I hope you not only had a nice little trip out but also enjoyed testing our systems. Thank you again for leaving us this review, much appreciated.

Thank You,
iTrack

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Rated 5 out of 5 stars

Excellent and quick service

UK based help line and when called was answered very quickly and my query was answered promptly. Excellent service!

January 18, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Heather,

Thank you for taking the time out your day to leave us a review! We are very proud of our customer service here at iTrack, available Monday - Friday , 9am-5pm to help & assist.

Thank You,
iTrack

Rated 5 out of 5 stars

Very good..

December 27, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for the review! Short & sweet, we are happy to hear you are getting on well with the device & system.

Many Thanks,
iTrack

Rated 5 out of 5 stars

FS100 subscription renewal

Just renewed my subscription for a year . The whole process took a couple of minutes with ITrack confirming my order shortly after. Excellent service. The tracker unit itself has worked perfectly over the past year. Very happy with my purchase after 12 months service so far .

January 5, 2024
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi There,

Thank you for taking the time to leave us this review! The FS100 is one of our best selling units , the post-sales management of the device is little to none! We're really happy you're enjoying the product.

Many Thanks,
iTrack

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Rated 5 out of 5 stars

Fast shipping

December 11, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi,

Thank you for leaving us this review, we appreciate it greatly.

Many Thanks,
iTrack

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