They were super nice and made the delivery and return process easy BUT I wish I knew I would be paying almost 300€ in customs, taxes, and shipping costs...that's basically as much as one of the items... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was slightly concerned when I received a shipment notification this package was coming from Ukraine…God bless the people in Ukraine 🙏. Shipment arrived in beautiful condition. The quality of Milla’... See more
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I have bought at least three beautiful gowns/dresses and I’m never once disappointed. Designed is no different from the picture and the material is fantastic. The size was true and they fit right on m... See more
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The corsets I got were absolutely beautiful and very well made. They were delivered earlier than I expected. The taffeta fabric looks and feels luxurious. Ultimately, I had to return them because I ma... See more
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Company details
About Milla
Written by the company
Milla is a young, fast-growing female-led Ukrainian brand of exquisite evening dresses launched in 2020 as a subsidiary company of the international bridal brand Milla Nova.
It was established with a vision to create high-quality dresses that embody elegance, femininity, and style, offering a variety of exquisite dresses to people across the globe.
The brand's unique and distinct designs are made with the utmost care, attention to detail, and precise craftsmanship. Each dress is perfectly tailored, using only the finest and most durable materials from trusted suppliers.
Milla's dresses are known for their versatility and sophisticated appeal, perfect for any occasion, including weddings, formal events, cocktail parties, and more. Moreover, their dresses come in various styles, from classic and timeless silhouettes to trendy and modern designs catering to a wide range of tastes, preferences, and body types.
Milla designs are about to make you feel as comfortable as possible, without any movement limitations, so nothing distracts you from experiencing the happiest moments in life. What sets Milla apart from other dress brands is their dedication to promoting sustainability and ethical practices in their production process.
The brand enjoys a great following worldwide, and many well-known personalities wear its dresses. If you are looking to add a touch of elegance to your wardrobe, Milla is worth exploring.
When creating dresses we are inspired by each of you
Written by the company
- Because it is you who make occasions special, and you deserve to be elegant, sassy, or princessy whenever you want!
- We offer premium quality dresses at reasonable prices because we want to give every woman a chance to feel like the heroine of a novel she writes herself.
We ship around the globe for free
Wherever you are — you will receive your dreamy dress!
We are commited to our customers, and with pleasant offer free shipping despite the destination.
Contact info
Burakowska 5/7, 01-066, Warszawa, Poland
- customercare@itsmilla.com
- itsmilla.com
4.3
Excellent
2K reviews
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Reply from Milla
Dear Shelle,
Thank you so much for your kind and thoughtful message! 🌸
We’re truly happy to hear that you loved the dress and that it met your expectations in both quality and packaging — it means a lot to us to know that you had such a positive experience.
If you ever need anything else, we’re always here to help.💖
I liked that the pictures were axactly…
I liked that the pictures were axactly same the dress i recived.. the instagram account and the modeling of the dress is what let me bouth the dress and i am very happy with my purchase! thank you so much
April 22, 2025
Reply from Milla
Dear Nouf,
Thank you so much for your kind words! We’re absolutely thrilled to hear that you’re happy with your dress and that it met your expectations — that means the world to us. It’s wonderful to know that our Instagram and dress presentation helped you feel confident in your choice.
We’re so grateful to have you as part of our community, and we can’t wait to see you shine in your dress! If you ever feel like sharing photos or tagging us, we’d love to celebrate the moment with you.
Dreamy dress
Dreamy fit, dreamy dress! I got so many compliments wearing my dress and i felt so beautiful. Delivery to Switzerland was smoothly, the size accurate and the quality amazing. Absolutely loved it!
December 9, 2024
Reply from Milla
Dear Iris de Mestral,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you loved your dress and felt so beautiful wearing it. It’s wonderful to know the fit, quality, and delivery to Switzerland all went smoothly. Your compliments truly mean the world to us! 💖
It’s an amazing quality and service
It’s a great quality and you get what you order and in a very nice package thank you for your great service
April 25, 2025
Reply from Milla
Dear Rita,
Thank you so much for your kind words! ✨
We're absolutely delighted to hear that you loved the quality of your order and had a great experience with our service. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your feedback.
If you ever need anything else, we’re always here for you!
Absolutely gorgeous
The product is absolutely gorgeous. I did need to exchange for a size up. The only reason I did not give a five star review is that there wasn’t any communication regarding the exchange until I reached out to the company and when I received the exchange, it did not come with a garment bag as the first one did. I will need to purchase a garment bag for travel with this piece.
April 25, 2025
Reply from Milla
Dear Stephanie,
Thank you so much for your thoughtful review — we're truly delighted to hear that you loved the product! ✨
Your feedback truly means a lot to us and is incredibly valuable.
We also want to extend our sincere apologies for any inconvenience caused during the exchange and fulfillment process. Please rest assured that your comments will be shared with our team to help us improve communication and service moving forward.
If there’s anything else we can do to support you, please don’t hesitate to get in touch — we’re always here and happy to help.
Fast delivery and great quality 😍
April 18, 2025
Reply from Milla
Dear,
Thank you so much for your lovely feedback! 💖
We’re absolutely delighted to hear that you were happy with both the fast delivery and the quality of your dress — it's always our goal to make every part of your experience special and stress-free. Your kind words truly mean a lot to our entire team!
Reply from Milla
Dear Suzanne,
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience with communication, delivery, and returns. Your satisfaction means the world to us, and we truly appreciate your support!
The dress is stunning
The dress is stunning. The packing and shipping was wreckless. The box was shipped ripped open. The dress was poorly packed.
April 20, 2025
Reply from Milla
Dear Jenice,
Thank you for your feedback. We're so glad to hear that you loved the dress, but we're truly sorry to learn about the issues with the packaging and shipping. This is certainly not the experience we aim to provide. We appreciate you bringing it to our attention, and we will be sharing your comments with our team to ensure we improve our packing standards moving forward. Thank you again for your honest feedback.
Reply from Milla
Dear Dzenita,
Thank you so much for your wonderful feedback! ✨
We’re delighted to hear that you loved our dresses and had a great experience with our customer service. Your support means the world to us!
We look forward to helping you find your next dream dress soon. 💛
Amazing !
Wow ! the dress we ordered for our weding ceremony is a Misty Rose One-Shoulder Cocktail Tulle Dress ! The way it is delivered and packaged, just amazing. The support from the staff was excelent, we ordered from Romania on 15.04 and received it on 24.04 ! Thank you very much ! My future wife is amazed by it ! ! !
April 15, 2025
Reply from Milla
Dear Stanciu,
Thank you so much for your wonderful review! ❤️
We’re absolutely thrilled to hear that you loved the dress and that everything — from packaging to delivery — met your expectations. It truly means the world to us to be part of such a meaningful moment in your lives.
It was our absolute pleasure to assist you. Sending warm wishes and heartfelt congratulations from our entire team!✨
With love,
Milla Team
The dress is beautiful and great…
The dress is beautiful and great quality!
It even came earlier than expected.
My only wish would be if they delivered to Canada without the extra fees.
April 8, 2025
Reply from Milla
Dear Afsoun,
Thank you so much for your kind review! 🌟
We’re absolutely delighted to hear that you loved the dress and that it arrived earlier than expected. Your feedback regarding the extra fees for delivery to Canada is truly appreciated — we completely understand, and please know that we’re working every day to improve and make your experience even better.
We truly hope to see you again for your next special moment! ❤️
Best regards,
Milla Team
Awesome
Awesome! Shipping, customer service and quality were all a 10. Definitely will buy again.
April 9, 2025
Reply from Milla
Dear Juliana,
Thank you so much for your lovely feedback! 💫
We’re so happy to hear that everything—from shipping to customer service and quality—met your expectations. Your kind words truly mean a lot to us!
We can’t wait to have you shop with us again soon. 💛
Help please🙏🙏🙏 order 38715
April 2, 2025
Reply from Milla
Dear Lizzeth,
Thank you for reaching out. Please note that we are currently reviewing your case in order to assist you further. We kindly ask for a little more time to determine whether we can fulfill your request and provide the information you're seeking.
We truly appreciate your patience and understanding, and we will be in touch with an update as soon as possible.
Reply from Milla
Hello,
Thank you so much for your kind words! We're truly delighted to hear that you loved the dress — especially the quality and design. It means a lot to us to know that our pieces bring joy and meet your expectations.
If you ever need anything or have any questions in the future, we’re always here to help.
Wishing you all the best and hope to see you again soon!
Reply from Milla
Dear Anastasiia,
Thank you so much for your kind words! 🌟
We’re truly delighted to hear that you were impressed with the quality of your dress and the speed of delivery. It’s incredibly to know that our efforts made your experience so special!
Your satisfaction and trust mean the world to us. Whether it’s for a once-in-a-lifetime event or a special moment you want to feel your absolute best in, we’re honored to be part of your story. ❤️
If there's anything else we can assist you with in the future, don't hesitate to reach out!
Warm wishes,
Milla Team
The packaging and the quality of the…
The packaging and the quality of the dress are beyond amazing. And i get a fast response when i send an email. I will definitely buy all my dresses from milla. Amazing amazing. Thank you sooo much.
March 31, 2025
Reply from Milla
Dear Noor,
Thank you so much for your kind words! We’re thrilled to hear that you loved the packaging and the quality of your dress—and even happier that you felt supported by our team. 💛
It means everything to us that you’d choose Milla again for your future dresses. We're truly grateful for your trust and support!
With love,
Milla Team
Everything Was Perfect
Everything - the dress itself is stunning, the ordering, the shipping was very fast.
March 25, 2025
Reply from Milla
Dear Susan,
Thank you so much for your lovely feedback! We're absolutely delighted to hear that everything—from the dress to the ordering and shipping—was perfect for you. 💛
It means the world to us to know you had such a great experience. We can’t wait to serve you again!
Warm wishes,
Milla Team
Fast service
Fast service. Loved the beautiful packaging including a storage bag for the dress.
March 24, 2025
Reply from Milla
Dear Silvia,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you loved the fast service and the beautiful packaging, including the storage bag for your dress. We truly believe that every detail matters, and it’s great to know that it made your experience special.
Your satisfaction means the world to us, and we’re so happy we could meet your expectations. We look forward to serving you again in the future and helping you with anything else you might need! 💖✨
Best regards,
Milla Team
Delivery to Germany was super quick and the shirt is fabulous
The way the blouse is cut is amazing and original at once. Zero problem delivery and nice packaging;)
March 27, 2025
Reply from Milla
Dear DomiRa,
Thank you so much for your lovely feedback! We're so happy to hear that your delivery to Germany was smooth and quick, and that you loved the blouse — especially its unique cut and design 🤍
We hope it brings you lots of joy, and we’ll be happy to assist you again anytime!
Reply from Milla
Dear Bogdan,
Thank you so much for your kind words and wonderful feedback! 💖
We are truly delighted to hear that you were pleased with both our product and service. Your recommendation means the world to us, and we are grateful for your support.
If there is anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you all the best and looking forward to serving you again! ✨
Best regards,
Milla Team
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