NORMAL Reviews 331

I love both toys I’ve got a lot, they come in cute packaging and shipping was quite quick.

A little while ago I had trouble with a discount code and I dealt with a girl named Summer. She was incredible and helped me out with it

Customer service was amazing, thank you Normal team!

Only giving 2 star as I do like the material it's made of, nice and soft, but it was faulty when I got it, kept turning off, and has only gotten worse despite being fully charged it turns off spontaneously could be one second could be 1 minute, very very annoying:/ I actually haven't contacted any customer service because I don't have time, which is why I bought the product online to begin with and I don't want to have to pay anymore money to send it back :/ it was expensive enough as it was, a peice of rubbish is what I got though really:/ pretty dissatisfied

I absolutely love your products, and LOVE the Darcy vibrator, but I was so sad when it stopped working after only having it for 6 months. I used a discount when I bought it so I got it for half price I believe, and got given a credit (discount code) for the amount I paid but was still out of pocket when I had to buy a replacement (as you cant use two discount codes in your checkout). I tried the Billie instead, which I do love but it doesn’t work as well for me personally as the Darcy. It’s been a good experience regardless with Normal, and I’m eager to try the Piper next.

Empowering and satisfying!
Purchased my first vibrator from Normal and it was worth every cent. The quiz to match you to your ideal vibrator works like a charm and the company's stance on normalizing sexual pleasure is incredibly empowering. Normal champions inclusivity and equality and it's evident in every step of your interaction with the company! Oh and their 100 night stand is a win for the environment! Would 11/10 recommend! You won't be disappointed!

Super helpful, friendly, and efficient service.

Absolutely love my product! I got the piper and its been really great to explore with. I also love how powerful it is.

Unfortunately, my first choice didn’t work out for me, it’s normal’ gave the best customer service! I was able to exchange for a different toy, which is perfect! Thank you!!

These guys are just fabulous. The toys are great, and when I lost my charger during my house move, they kindly sent me another. Functuonal, stylish, body affirming toys and excellent service, highly recommended.

I worked in & around the sex industry for many years & was exposed to/ used every toy under the sun, with none of them really standing out. I had a pretty dull view of toys, they seemed to be more for the visual pleasure of others rather than the actual pleasure of the user.
I think I always stuck with the dual / rabbit style if it were just for me & even then, it was a very expensive trial & error, as they were never long enough/ deep enough/ too hard/ too soft/ didn’t vibrate enough/ didn’t vibrate where they should/ too cold/ unable to warm up.
The list could go on, if I wanted to break it down. Some toys are clearly designed for the visual & not for end user pleasure.
And then I finally caved - 12 months after subscribing - and purchased Normal.
I was deterred by the price point initially. I could not deal with more money down the drain on an advertising campaign, it irked me.
I like the idea, I loved the bags & I loved how simple everything looked. And soft. The toys looked soft & if you spend anytime sex toy shopping (I love going with my partner), the softer & more luxurious the more expensive. Except I realised - expensive in store was 300-800 & these toys weren’t anywhere near that.
The “cheap” toys I had bought, usually under $200, were never as described & it took some mental rejigging to realise that they were not as expensive as other toys & they had a better feedback option if I was unhappy.
So, bought and paid - shipping - & they arrived.
Unwrapping - was a bit exciting & also a joy.
One box opened & the tiny blue toy dropped out & it was soft. I mean velour soft. & in travel mode! I didn’t know they had travel mode when I bought them - that was such a brilliant & exciting revelation.
I was initially concerned about size, and while it was on charge, considered other mutual toys we had used & how the bigger they were the more cumbersome & he loved them & I really didnt.
Opened the second one - the box was not having it & I broke in. A little too impatient & a little excited.
All cardboard & recycle friendly - love that too.
Next toy, clitoral stimulation with air & a vibrating mode?! Had I read that right? Why would it need to vibrate..
On charge. 2 hours to wait - a very short amount of time & I was impressed. Both toys charged really easily, they had easy USB chargers, theyre soft - and I mean SOFT touch coverings - they have lights to show they are charging & the instructions are written for those of us with attention disorders - aka simple & to the point so we are less likely to skip over them.
When they finished charging, I put them away, ready for use once the children were asleep & we had our parent/ own time.
I would like to say, I also went onto the website & watched/listened to the sex specialist lessons / instructional videos. I was happy they had arrived, they felt great (they were smaller than I thought but again - size has never been a priority for me) & I wanted to know more because they seemed like more a Pandoras box. The videos were good. They gave a better outline of the potential for the toys & explained the soft & subtle & the more powerful abilities of the dual focus toy (little blue one - can not remember the name), & I looked forward to trying these.
Later that night - tried the small blue dual toy & the soft translates well. As does the spread out vibration VS the more pointed focused vibration. And it vibrates the length of the toy, so while it curves over/ around and then down, the entire surface area feels the soft & powerful vibes & it feels very good. I was impressed & looking forward to using that one for our more intensive play sessions.
The other one, the maroon air pulsing/ vibrating was amazing. I have another that has a harder head section & have found it distracting sometimes due to it being hard & less user friendly. It was from the original creators of that type of toy & it has served well, just needed some upgrades.
Normal has served those upgrades.
It is tiny - perfection in my books & it is powerful without sounding like a steam engine & the head is wide enough for it to be able to stimulate a larger area.
I was very quickly impressed & very, very happy with the purchase.
I haven't even tried the vibrating function as of yet. I am just happy that I have more to explore.
These toys might feel like an investment, however they are more than that. They are a treat for you & your body & while I do not have them all, I am much, much more keen to collect them all once I tried the first one.
They're designed for bodies & everyday use - easy clean / easy care / and small enough that they're more discreet than the average great honking thing you can buy….
I am very happy & super impressed

I can't express how much I love my Darcy, it's been a little over a year since I got him and he is still going strong.

I've also had amazing customer service from the team when I lost my charger while moving house, can't ask for a better company

I have bought most of the toys in the store(only missing 3 of them) for my partner. She gets excited when a new one arrives, and I also get excited to see it in action. ;)

Product is faulty and response to return product has been too slow. Still waiting one week after reporting issue.

Lovely staff interactions. Friendly service. Quick responses. 10/10 products!

Does what it says on the box! Couldn't be more pleased with the service across the board, both in terms of the speed of delivery and speed of satisfaction between the sheets!

This was my first normal purchase and it couldn't have been better! The information and guidance that comes with purchasing from Normal is just the best and makes me so confident in what I want and what I should learn more about!

Amazing products and company!!! I have a few different toys and the material is so soft. Great great range of settings as well.
Delivery is always super quick and absolutely love the packaging.

the products are so great, fun at first but really intensely wonderful to learn with a friend, just keeps getting better 🤩

I’m so happy with the toy I purchased and so was my partner. I’ve only brought from NORMAL 2 times and each time they have arrived within a few days of ordering. I will definitely be ordering more toys in the future